Unable to download ESV Bible after purchasing.

Hello all,

I've recently purchased the ESV bible in hopes of using it on my ipad when I don't have an internet connection. I've also purchased the ESV Study Bible notes as well, and I am able to download the Study Bible notes but not the ESV bible. The option to download is still faded out, despite having purchased the ESV Bible in the store.

Is there any way to troubleshoot the problem?

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