Bug: white line at bottom of presentation window
Its a little inconsistent, but with certain PCs we get a while line of pixels at the bottom of the presentation window when in on-air mode. Its part of the actual Proclaim window (not there when not presenting; e.g. not part of the desktop). Specifically it seems to be more common on our Toshiba laptops.
My guess is that it might be some slightly different calculation between what the laptop says the resolution is (e.g. 1024/768) and the window that Proclaim creates. What can I do to help you more effectively see the problem?
I've worked out a simple workaround by using my projector to move the displayed image down just slightly (removing the bottom white line), but I'd like to help improve the software. I appreciate all the investment you're making in this program and its working very well for our small church in Erie, PA.
Comments
I can also add my voice to the issue. As per other suggestions I can "fudge" the issue with adjustments on the projector to remove the white line but it is not the best solution as it affects other projections (e.g. not Proclaim). Again our project resolution is 1024/768 and so is the laptop setting for the output so there is no mismatch and we have no issues with any other projections.
Hello all,
I just wanted to give an update on the current situation regarding powerpoints. In certain cases, the white line at the bottom of the screen is caused by the foreground image not covering the entire canvas in the powerpoint presentation (see screenshot below). Since the foreground image does not cover the entire canvas, this piece of white canvas shows up as a white line at the bottom of the screen in Proclaim.
If this is not the case, then the current workaround is to use powerpoint to save the presentation slides as jpegs and then import these images into Proclaim to use in an image slideshow.
Since the foreground image does not cover the entire canvas, this piece of white canvas shows up as a white line at the bottom of the screen in Proclaim.
The white line can be made less prominent by changing the canvas colour to one similar to the image to be shown. In the example above a dark brown canvas would likely make the line unnoticeable.
tootle pip
Mike
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Luke, We've discovered the same thing. For us the line projects below our screen so it looks across some furniture and a window. I have found the same solution adjusting the image in almost any direction seems to eliminate it, But that'as just another step I sure like to have eliminated.
So i add my voice to Luke's.
Hello guys,
So I am having trouble reproducing your issue in house. Are there any additional steps you can give me to reproduce this issue? Also it would be helpful if I knew was operating system and operating system version you two are running. With this information, I can investigate your issue further.
We encounter the same problem at church - very irritating...we run a laptop with two projector connected via VGA
the resolution on the laptop is 1366x768
the output resolution 1024x768
we can also do the "trick" - moving the picture on the projector. but the problem is that it cuts off the picture if you present a movie etc. ...
would be very happy if you could fix that bug...
Cheers
Chris
We also encounter the same issue at our church. It seems to be more pronounced when importing PowerPoint slides and does not matter if they are converted to images or remain as slides.