I was trying to delete the slides in the post-service loop. When I selected them and deleted them, Proclaim crashed. When I opened back up, I lost all of the slides except for one. Is there a way to restore them?
Hey Kyle,
I can definitely help you with this. What is the name of the presentation you were working on when this happened? Also I would be curious to see the crash log from this session if you still have it.
Thanks Spencer! The file was
Sunday, February 16th, 2014
I do not know where to find the crash log. I am running Proclaim on an iMac running OSX 10.9.1
The log will be located here:
I will keep you updated on the status of your presentation.
Thanks again for your help. I am attaching the error log
3531.ProclaimError.log
I retrieved your old presentation data and named the presentation 'Sunday, February 16th, 2014 (before delete)'. You should see this presentation next time you log in. If you need any more help, let me know.
Thanks Spencer! It is working beautifully. Have a great weekend