Updating your library?

Is Mebin
Is Mebin Member Posts: 453
edited November 21 in English Forum
If I am not mistaken, the Android app used to regularly and automatically update the library so that new books would appear (not download, just list them). For the past few months the only way to refresh the library and repopulate the list with the latest purchases, is to turn my ASUS Transformer off (not just exit the app).

Have I done something wrong (like unwittingly change a setting) or has the app changed? Either way, can I update the library whilst still in the app?

Thank you for you time.
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Comments

  • DMB
    DMB Member Posts: 13,441 ✭✭✭

    Well, if it makes you feel better, I've got Lewis & Short all put to bed on L5 and am now exporting it to Libronix (just joking). However iPad-Lady's whining there's no L&S to be had. Why else would I need L&S but to feed Noet? 

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Drew Hannay
    Drew Hannay Member Posts: 603

    As far as I know, nothing has changed. The app should try to update your library when it first starts, and then at least once per hour while the app is open.

  • Is Mebin
    Is Mebin Member Posts: 453
    Yes, it used to...but for a few months it hasn't...any suggestions?
  • Drew Hannay
    Drew Hannay Member Posts: 603

    Yes, it used to...but for a few months it hasn't...any suggestions?

    Try starting the app from scratch (make sure it's closed first) and then waiting about 20-30 seconds while it sits on the home page, then go to the "Help" screen and tap "Send Support Info" to send me your log data. Change the email address in the "To:" field to drew DOT hannay AT logos DOT com.

  • Sean
    Sean Member Posts: 1,761 ✭✭✭
    Yeah, I'm pretty sure it doesn't do this. I've had it open all day & Lewis & Short hasn't shown up.
  • Unix
    Unix Member Posts: 2,192

    Sean, do You mean that an earlier version of the Android 4.0.x app searched for old books that had new updated Libronix or Logos4 -files? I hope so. If that's so I'll keep my old aps in my tablets. It's laborious to manually check for new files, delete and re-download the books in both (or either!) tablet(s). I'm not talking about new purchases. A command to do this would be nice but that would require a lot of expensive programming.

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  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    Did you get the log files Drew?

    There appears to have been a problem with the log file being empty.  What version of Android are you running on your Transformer?

  • mike
    mike Member Posts: 2,097 ✭✭✭

    Kevin, I'm also having issues with the Notes not syncing well.

    I use my iPad more on the Notes, so it is very crucial that the Note syncs. 

    Thanks!

    ps: Please reply on this thread too please.. Bug on iPad

  • MJ. Smith
    MJ. Smith MVP Posts: 53,140

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Is Mebin
    Is Mebin Member Posts: 453
    4.2.3 (Build 234)
    I believe it is the latest stable version...I always update it once prompted
  • Is Mebin
    Is Mebin Member Posts: 453
    Sorry, you asked what version of Android...it is 4.0.3...silly me.
  • James Van Noord (Faithlife)
    James Van Noord (Faithlife) Member, Logos Employee Posts: 92

    Thanks, all, for alerting us to this issue. We've discovered what's going on, and we are currently working to fix it.

    The good news: you *will* have access to Lewis & Short soon.
    The bad news: it might take a week or so before it shows up on your device.

    The Lewis & Short resource isn't the only resource suffering this problem. Here are a few others (sorry about the terse nature of this list... it's basically a database dump):

    La Palabra: El Mensaje de Dios para mí­
    Baedae Opera Historica, Vols. 1 & 2
    Baedae Opera Historica, Vols. 1 & 2 (Latin Text)
    Compendium of the Social Doctrine of the Church
    The Conflict of Christianity with Heathenism
    The Eastern/Greek Orthodox Bible: New Testament
    The Age of Justinian and Theodora: A History of the Sixth Century AD, Vols. 1 & 2
    Harpers' Latin Dictionary
    Historical Commentaries on the State of Christianity during the First Three Hundred and Twenty-Five Years, Vols. I & II
    Luke 2: A Commentary on the Gospel of Luke 9:51-19:27
    A History of the Church from the Earliest Ages to the Reformation, Vols. I-III
    Institutes of Ecclesiastical History, vols. 1-4
    Understanding Christian Mission: Participation in Suffering and Glory
    Natural History, Volume III: Books VIII-XI
    Natural History, Volume VIII: Libri XXVIII-XXXII: Latin Text
    Natural History, Volume X: Books XXXVI-XXXVII
    A Plain Introduction to the Criticism of the New Testament, Vol. II
    Philosophumena or the Refutation of All Heresies, Vols. I & II
    Persecution in the Early Church: A Chapter in the History of Renunciation
    Pre-Exilic Israel, the Hebrew Bible, and Archaeology: Integrating Text and Artefact
    St. Basil and Greek Literature
    Tertullian, Vol. I: Apologetic and Practical Treatises
    1 Corinthians (Vang)
    Textual Criticism of the Bible
    The Works of Thomas Adams: Being the Sum of His Sermons, Meditations, and Other Divine and Moral Discourses, Vols. I-III

    Like I said, give us a few days and these resources (if you're licensed for them) will show up on your mobile device like nothing was ever the matter.

    -james

  • Is Mebin
    Is Mebin Member Posts: 453
    So, any update on why my android app wont update the library without turning the whole tablet off and on?
  • Rev. Paul L. Vasquez
    Rev. Paul L. Vasquez Member Posts: 6

    Last reply on this from James was a few days from Apr. 17, 2014.  Is there any progress update?

  • Drew Hannay
    Drew Hannay Member Posts: 603

    Last reply on this from James was a few days from Apr. 17, 2014.  Is there any progress update?

    I talked to the server team yesterday...basically what's going on is that the server is indexing a FULL Logos library (all 40,000+ books). I believe they started the process around the time that James replied, and it took several days to run. As it was nearing completion, they found a bug in the indexer that caused the process to stop and need to start over (users had never encountered this indexer bug since no user owns all 40,000+ books). As far as I know, they've fixed the bug and started the indexing process over again. I can't give an estimate on when it will be completed because I honestly don't know. Thank you all for your patience and I apologize for this major delay.

  • Adam Olean
    Adam Olean Member Posts: 449

    I talked to the server team yesterday...basically what's going on is that the server is indexing a FULL Logos library (all 40,000+ books). I believe they started the process around the time that James replied, and it took several days to run. As it was nearing completion, they found a bug in the indexer that caused the process to stop and need to start over (users had never encountered this indexer bug since no user owns all 40,000+ books). As far as I know, they've fixed the bug and started the indexing process over again. I can't give an estimate on when it will be completed because I honestly don't know. Thank you all for your patience and I apologize for this major delay.

    Hi, Drew. Thanks for the update. [Y]