Illustrated Life of Jesus - Photographs not in colour as stated in the book

Simon’s Brother · April 2014

This may be an issue with the files provided or something that happened in the conversion process but the front matter of the book states the photographs are color (point B below) while in reality throughout the book they are black and white.

For the purchase price I am satisfied with my purchase and while vyrso makes no claim the photographs are color the book does make the claim so either a discussion should be had with the publisher to see if the situation can be addressed by obtaining files with the colour photographs or if it is a conversion problem it needs to be corrected.

https://vyrso.com/product/21455/illustrated-life-of-jesus

Floyd Johnson · April 2014

I can confirm your observation - all illustrations, except the front cover, are black and white.

I also checked the preview in Vyrso - it shows no illustrations. The preview for the Amazon Kindle version (at the same price)does include color images, I would expect the Vyrso edition to have similar images.

I hope that this is repaired quickly.

Floyd Johnson · April 2014

Floyd Johnson

Apr 20, 2014

I can confirm your observation - all illustrations, except the front cover, are black and white.

I also checked the preview in Vyrso - it shows no illustrations. The preview for the Amazon Kindle version (at the same price)does include color images, I would expect the Vyrso edition to have similar images.

I hope that this is repaired quickly.

Bump - are we missing something?

Floyd Johnson · April 2014

Floyd Johnson

Apr 21, 2014

Bump - are we missing something?

I have just placed a call to customer service about this issue - ended up talking to Tech Support. They have no explanation for the discrepancy between what the web pages says ("beautiful images"), what the "About" page says ("colorful images"), and what we see in the book (B/W images). They are forwarding the issue to the "Marketing" department which is responsible for both the web page and the "About" page - hopefully they can provide an answer.

The Vyrso sample pages do not contain any illustrations (B/W or Color); Kindle has a book sample that includes color images. Hopefully I/we can see a response before the 30 day return period is past.

Simon’s Brother · April 2014

Floyd Johnson

Apr 22, 2014

I have just placed a call to customer service about this issue - ended up talking to Tech Support. They have no explanation for the discrepancy between what the web pages says ("beautiful images"), what the "About" page says ("colorful images"), and what we see in the book (B/W images). They are forwarding the issue to the "Marketing" department which is responsible for both the web page and the "About" page - hopefully they can provide an answer.

The Vyrso sample pages do not contain any illustrations (B/W or Color); Kindle has a book sample that includes color images. Hopefully I/we can see a response before the 30 day return period is past.

Hope you get a response soon Floyd. Thanks for pushing this issue. Brian is normally good at responding to posts on the forum, maybe he is on holidays at the moment.

Floyd Johnson said:

I have just placed a call to customer service about this issue - ended up talking to Tech Support. They have no explanation for the discrepancy between what the web pages says ("beautiful images"), what the "About" page says ("colorful images"), and what we see in the book (B/W images). They are forwarding the issue to the "Marketing" department which is responsible for both the web page and the "About" page - hopefully they can provide an answer.

The Vyrso sample pages do not contain any illustrations (B/W or Color); Kindle has a book sample that includes color images. Hopefully I/we can see a response before the 30 day return period is past.

Paul-C · April 2014

Simon’s Brother

Apr 22, 2014

Hope you get a response soon Floyd. Thanks for pushing this issue. Brian is normally good at responding to posts on the forum, maybe he is on holidays at the moment.

I have just placed a call to customer service about this issue - ended up talking to Tech Support. They have no explanation for the discrepancy between what the web pages says ("beautiful images"), what the "About" page says ("colorful images"), and what we see in the book (B/W images). They are forwarding the issue to the "Marketing" department which is responsible for both the web page and the "About" page - hopefully they can provide an answer.

The Vyrso sample pages do not contain any illustrations (B/W or Color); Kindle has a book sample that includes color images. Hopefully I/we can see a response before the 30 day return period is past.

Thanks for highlighting this resource - I just bought it! I checked on my iPad and that's showing mono images too within the resource.

JT (alabama24) · April 2014

Floyd Johnson

Apr 22, 2014

I have just placed a call to customer service about this issue - ended up talking to Tech Support. They have no explanation for the discrepancy between what the web pages says ("beautiful images"), what the "About" page says ("colorful images"), and what we see in the book (B/W images). They are forwarding the issue to the "Marketing" department which is responsible for both the web page and the "About" page - hopefully they can provide an answer.

The Vyrso sample pages do not contain any illustrations (B/W or Color); Kindle has a book sample that includes color images. Hopefully I/we can see a response before the 30 day return period is past.

Floyd Johnson said:
Hopefully I/we can see a response before the 30 day return period is past.

I wouldn't worry about the 30 days if you haven't heard back. I know that Brian is "out of the office" for a bit. Hopefully he will catch this thread when he gets back.

Brian Williams · April 2014

JT (alabama24)

Apr 22, 2014

Hopefully I/we can see a response before the 30 day return period is past.

I wouldn't worry about the 30 days if you haven't heard back. I know that Brian is "out of the office" for a bit. Hopefully he will catch this thread when he gets back.

Hi all!

I apologize for the delay, I was out of the office on holiday in Sydney! Let me reach out to B&H and see what we can do about getting an updated file or adjusted description. Thank you for your patience!

Simon’s Brother · April 2014

Brian Williams

Apr 28, 2014

Hi all!

I apologize for the delay, I was out of the office on holiday in Sydney! Let me reach out to B&H and see what we can do about getting an updated file or adjusted description. Thank you for your patience!

Thanks for looking into this book Brian. Hope you enjoyed your visit to Sydney!

Brian Williams said:

Hi all!

I apologize for the delay, I was out of the office on holiday in Sydney! Let me reach out to B&H and see what we can do about getting an updated file or adjusted description. Thank you for your patience!

Floyd Johnson · April 2014

https://community.logos.com/discussion/comment/589195#Comment_589195

Thanks, Brian.

David Paul · April 2014

https://community.logos.com/discussion/comment/589338#Comment_589338

I can't wait to see those color photographs of Yeishuu`a!

Rosie Perera · April 2014

Um, the Kindle edition of this book is in full color (at least the sample pages on Amazon.com are), and it's only $2.99. You'd think Logos could do color pictures for what it's charging ($11.99).

(Maybe that $2.99 is only a temporary sale price, as it says the "Digital List Price" is $25.00; I think I'm going to snap it up from Amazon right now. Yup, just did it. Very nice, the color images did come through. And -- psst, Logos -- I didn't have to restart my Kindle app for it to show up in my library.)

Paul-C · April 2014

https://community.logos.com/discussion/comment/589356#Comment_589356

It was $2.99 on Vyrso when I bought it on 22 Apr. Glad I got in at the right time as I didn't realise the normal price was so steep!

Simon’s Brother · April 2014

https://community.logos.com/discussion/comment/589359#Comment_589359

Paul-C said:
It was $2.99 on Vyrso when I bought it on 22 Apr. Glad I got in at the right time as I didn't realise the normal price was so steep!

Yes I also purchased for $2.99. I would not pay the regular Vyrso price.

Floyd Johnson · April 2014

https://community.logos.com/discussion/comment/589359#Comment_589359

Paul-C said:

It was $2.99 on Vyrso when I bought it on 22 Apr. Glad I got in at the right time as I didn't realise the normal price was so steep!

Same here - hope they get it sorted out soon.

BN Hollis · January 2016

https://community.logos.com/discussion/comment/589340#Comment_589340

Whatever happened to the followup? Has there been any change in status?

JT (alabama24) · January 2016

https://community.logos.com/discussion/comment/799884#Comment_799884

BN Hollis said:

Whatever happened to the followup? Has there been any change in status?

Brian left FL a while ago. Perhaps we can get an update from one of the new employees.

Gordon Jones · January 2016

The images in my Vyrso copy are still monochrome

BN Hollis · January 2016

https://community.logos.com/discussion/comment/799884#Comment_799884

The Kindle version is in color and the WORDsearch version is in color.

Is Broadman & Holman, which is owned by LifeWay, freezing out or keeping back resouces from FaithLife/Logos to try and get people to buy their competing software, WORDsearch?

I've wanted the HCSB to be tagged with the underlying Hebrew & Greek like the NIV, NASB, ESV, etc., but it hasn't happened yet.

However, the HCSB is tagged with a reverse interlinear in my WORDsearch library.

JT (alabama24) · January 2016

https://community.logos.com/discussion/comment/799884#Comment_799884

BN Hollis said:

Whatever happened to the followup? Has there been any change in status?

I do notice that the resource has been pulled and does not appear to be a logos prepub.

Illustrated Life of Jesus - Photographs not in colour as stated in the book

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