Can't update on Mac

I run the latest version of Max OS X, and every time there is a new Proclaim update, I get a message AFTER I download the new file that there is an error (doesn't say what it is) and it cannot install the update. I then have to delete Proclaim and reinstall it from scratch.

I checked for the log files under the Library application support, but there is not even a Proclaim listed there.

What can I do?

Thanks

John Little

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Comments

Spencer McKimson

I have not run into this issue in house. What version of Mac OS X are you running?

John Little

https://community.logos.com/discussion/comment/598680#Comment_598680

10.9.3

Finally found the logs...I have pasted them here...

fnGetResponse) [0x00000] in <filename unknown>:0

Program Version: 1.22 (1.22.0.0546)
Time: 2014-06-01 06:32:39 -05:00 (2014-06-01T11:32:39Z)
Error handling response (GET http://proclaimservices.logos.com/v1/groups?currentUserStatus=Any).
System.Net.WebException: Error: ConnectFailure (Network is unreachable) ---> System.Net.Sockets.SocketException: Network is unreachable
at System.Net.Sockets.Socket.Connect (System.Net.EndPoint remoteEP) [0x00000] in <filename unknown>:0
at System.Net.WebConnection.Connect (System.Net.HttpWebRequest request) [0x00000] in <filename unknown>:0
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0
at System.Net.HttpWebRequest.GetResponse () [0x00000] in <filename unknown>:0
at Libronix.Utility.Net.HttpWebRequestUtility.DoGetHttpResponse (System.Func`1 fnGetResponse) [0x00000] in <filename unknown>:0

Program Version: 1.22 (1.22.0.0546)
Time: 2014-06-01 07:10:44 -05:00 (2014-06-01T12:10:44Z)
Error handling response (POST http://touchpointslog.logos.com/v2/Events).
System.Net.WebException: The request timed out
at System.Net.HttpWebRequest.EndGetResponse (IAsyncResult asyncResult) [0x00000] in <filename unknown>:0
at System.Net.HttpWebRequest.GetResponse () [0x00000] in <filename unknown>:0
at Libronix.Utility.Net.HttpWebRequestUtility.DoGetHttpResponse (System.Func`1 fnGetResponse) [0x00000] in <filename unknown>:0

[3087:1799:2489346740861:INFO:/Users/adam/Development/awesomium/projects/mac/../../src/WebCoreImpl.cpp(830)] Starting up WebCore with following options: config.enablePlugins = 1 config.enableJavascript = 1 config.enableDatabases = 1 config.packagePath = /Applications/Proclaim.app/Contents/Frameworks config.localePath = /Applications/Proclaim.app/Contents/MacOS/lib/AwesomiumLocales config.userDataPath = /Users/johnlittle/Library/Application Support/Proclaim/Browser config.pluginPath = config.logPath = /Users/johnlittle/Library/Application Support/Proclaim/Logging config.logLevel = 2 config.forceSingleProcess = 0 config.childProcessPath = config.enableAutoDetectEncoding = 1 config.acceptLanguageOverride = en-US config.defaultCharsetOverride = config.userAgentOverride = Proclaim/1.22 (1.22.0.546; en-US; Mac) config.proxyServer = config.proxyConfigScript = config.authServerWhitelist = config.saveCacheAndCookies = 1 config.maxCacheSize = 0 config.disableSameOriginPolicy = 0 config.disableWinMessagePump = 1
[3087:1799:2491155930756:INFO:/Users/adam/Development/awesomium/projects/mac/../../src/WebCoreImpl.cpp(1074)] WebCore is now online.
[3087:1799:2493119416610:INFO:/Users/adam/Development/awesomium/projects/mac/../../src/WebViewImpl.cpp(97)] [WebView #1] Created new WebView with width: 100, height: 100
[3087:1799:2493279466489:INFO:/Users/adam/Development/awesomium/projects/mac/../../src/WebViewImpl.cpp(97)] [WebView #2] Created new WebView with width: 100, height: 100
[3087:1799:2496216331054:INFO:/Users/adam/Development/awesomium/projects/mac/../../src/WebViewImpl.cpp(1856)] [WebView #2] is now navigating to: https://faithlife.com/wcbc-1-presentation/activity?view=partial&theme=proclaim2&collapseAfterPost=True&editorCollapsed=True
[3087:1799:2499025097150:INFO:/Users/adam/Development/chromium/chromium/src/chrome/browser/bookmarks/bookmark_model.cc(145)] Loading bookmarks
[3087:109319:2499102913402:WARNING:/Users/adam/Development/chromium/chromium/src/base/mac_util.mm(360)] Failed to set backup excluson for file '/Users/johnlittle/Library/Application Support/Proclaim/Browser/Default/History'. Continuing.
[3087:109319:2499134789823:WARNING:/Users/adam/Development/chromium/chromium/src/base/mac_util.mm(360)] Failed to set backup excluson for file '/Users/johnlittle/Library/Application Support/Proclaim/Browser/Default/History-journal'. Continuing.
[3087:109319:2499192099428:WARNING:/Users/adam/Development/chromium/chromium/src/base/mac_util.mm(360)] Failed to set backup excluson for file '/Users/johnlittle/Library/Application Support/Proclaim/Browser/Default/Thumbnails'. Continuing.
[3087:109319:2499192500578:WARNING:/Users/adam/Development/chromium/chromium/src/base/mac_util.mm(360)] Failed to set backup excluson for file '/Users/johnlittle/Library/Application Support/Proclaim/Browser/Default/Thumbnails-journal'. Continuing.
[3087:1799:2499208554036:INFO:/Users/adam/Development/chromium/chromium/src/chrome/browser/history/history.cc(716)] History backend finished loading
[3087:1799:2500630076383:INFO:CONSOLE(0)] "If you're reading this we'd love to chat with you. Visit https://www.logos.com/code.," source: https://faithlife.com/scripts/dist/common.js?fl_cb=5694 (35733)
[3087:100103:2500776255619:INFO:/Users/adam/Development/chromium/chromium/src/chrome/browser/important_file_writer.cc(70)] successfully saved /Users/johnlittle/Library/Application Support/Proclaim/Browser/Default/Preferences
[3087:1799:2505133894826:INFO:CONSOLE(0)] "Uncaught SyntaxError: Unexpected token delete," source: https://faithlife.com/scripts/dist/photos/directives/affirmationsList.js?fl_cb=5694 (47)
[3087:1799:2506275018037:INFO:CONSOLE(0)] "Uncaught SyntaxError: Unexpected token catch," source: https://faithlife.com/scripts/dist/photos/directives/uploadLightbox.js?fl_cb=5694 (25)
[3087:1799:2507535976403:INFO:CONSOLE(0)] "Uncaught SyntaxError: Unexpected token catch," source: https://faithlife.com/scripts/dist/photos/services/imageUpload.js?fl_cb=5694 (22)
[3087:1799:2507676487010:INFO:CONSOLE(0)] "Uncaught SyntaxError: Unexpected token catch," source: https://faithlife.com/scripts/dist/photos/services/photoUpdate.js?fl_cb=5694 (27)
[3087:1799:2508416813787:INFO:CONSOLE(0)] "Uncaught TypeError: Object function Object() { [native code] } has no method 'freeze'," source: https://faithlife.com/wcbc-1-presentation/activity?view=partial&theme=proclaim2&collapseAfterPost=True&editorCollapsed=True (10)
[3087:1799:8555647219123:INFO:/Users/adam/Development/awesomium/projects/mac/../../src/WebViewImpl.cpp(302)] [WebView #1] queued for destruction.
[3087:1799:8555766471764:INFO:/Users/adam/Development/awesomium/projects/mac/../../src/WebViewImpl.cpp(302)] [WebView #2] queued for destruction.
[3890:19727:8560070968303:INFO:/Users/adam/Development/chromium/chromium/src/chrome/renderer/render_thread.cc(138)] Breakpad not enabled; no clean-up needed.
[3889:19727:8560071018032:INFO:/Users/adam/Development/chromium/chromium/src/chrome/renderer/render_thread.cc(138)] Breakpad not enabled; no clean-up needed.

"disk1" unmounted.
"disk1" ejected.
7:707] Checking for updates from http://downloads.proclaimonline.com/mac/appcast.xml...
2014-06-02 21:55:13.850 Proclaim[3087:707] Updater did find valid update for bundle:[/Applications/Proclaim.app]
2014-06-02 21:55:13.850 Proclaim[3087:707] title:[Version 1.22.547]
2014-06-02 21:55:13.850 Proclaim[3087:707] date :[2014-05-19 18:48:12 -0500]
2014-06-02 21:55:13.851 Proclaim[3087:707] versionString :[122.2.35]
2014-06-02 21:55:13.851 Proclaim[3087:707] displayVersionString :[1.22.547]
2014-06-02 21:55:13.851 Proclaim[3087:707] itemDescription :[(null)]
2014-06-02 21:55:13.851 Proclaim[3087:707] minimumSystemVersion :[10.6]
2014-06-02 22:05:54.149 Proclaim[3087:707] Updater will install update for bundle:[/Applications/Proclaim.app]
06/02/2014 22:06:03 | INFO | 1 | OurApp | Starting application (1.22, version 1.22.0.0546).
06/02/2014 22:06:03 | INFO | 1 | OurApp | OS Version: 10.9.3
06/02/2014 22:06:03 | INFO | 1 | OurApp | Initializing Logos Library.
06/02/2014 22:06:06 | INFO | 1 | UserManager | Opening UserManager in /Users/johnlittle/Library/Application Support/Proclaim/Users.
06/02/2014 22:06:06 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/johnlittle/Library/Application Support/Proclaim/Users/UserManager.db
06/02/2014 22:06:10 | INFO | 1 | MacUpdateChecker | Appcast URI set to http://downloads.proclaimonline.com/mac/appcast.xml
06/02/2014 22:06:11 | INFO | 4 | MacUpdateChecker | Executing Version = 1.22.0.546
06/02/2014 22:06:11 | INFO | 4 | MacUpdateChecker | Available Version = 1.22.0.547
06/02/2014 22:06:11 | INFO | 4 | MacUpdateChecker | MinimumRequired Version = 1.22.0.533
2014-06-02 22:06:13.589 Proclaim[3087:707] Startup AppModel Status:[1]
06/02/2014 22:06:13 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/johnlittle/Library/Application Support/Proclaim/ErrorReportManager/ErrorReportManager.db
2014-06-02 22:06:13.765 Proclaim[3087:707] Updater will relaunch update for bundle:[/Applications/Proclaim.app]
2014-06-02 22:06:13.765 Proclaim[3087:707] relaunchPath:[(null)]
06/02/2014 22:06:13 | INFO | 1 | AppModel | App is now idle.
06/02/2014 22:06:16 | INFO | 1 | AppStartupModel | User cookie verification succeeded.
06/02/2014 22:06:16 | INFO | 1 | AppModel | Initializing Proclaim services. (Data Folder = /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387)
06/02/2014 22:06:17 | INFO | 1 | PreferencesManager | Opening PreferencesManager in /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/OnlinePreferencesManager.
06/02/2014 22:06:17 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/OnlinePreferencesManager/PreferencesManager.db
06/02/2014 22:06:17 | INFO | 1 | PreferencesManager | Opening PreferencesManager in /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/LocalApplicationPreferencesManager.
06/02/2014 22:06:17 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/LocalApplicationPreferencesManager/PreferencesManager.db
06/02/2014 22:06:18 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/MediaManager/MediaManager.db
06/02/2014 22:06:18 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/TouchPointsManager/TouchPointsManager.db
06/02/2014 22:06:18 | INFO | 1 | SlideCacheManager | Opening SlideCacheManager in /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/SlideCacheManager.
06/02/2014 22:06:18 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/SlideCacheManager/SlideCacheManager.db
06/02/2014 22:06:18 | INFO | 1 | SlideCacheManager | (Timed) Expiring slide cache.
06/02/2014 22:06:18 | INFO | 1 | SlideCacheManager | Removed 0 records
06/02/2014 22:06:18 | INFO | 1 | SlideCacheManager | (88ms) Expiring slide cache.
06/02/2014 22:06:18 | INFO | 1 | PresentationManager | Opening PresentationManager in /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/PresentationManager.
06/02/2014 22:06:18 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/PresentationManager/PresentationManager.db
06/02/2014 22:06:18 | INFO | 1 | ClientLicenseManager | Opening LicenseManager in /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/LicenseManager.
06/02/2014 22:06:18 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/LicenseManager/LicenseManager.db
06/02/2014 22:06:18 | INFO | 1 | UploadManager | Opening UploadManager in /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/UploadManager.
06/02/2014 22:06:18 | INFO | 1 | LocalFileDatabase | Found existing database at /Users/johnlittle/Library/Application Support/Proclaim/Data/2ymkegtt.387/UploadManager/UploadManager.db
06/02/2014 22:06:20 | INFO | 1 | SyncManager | Adding sync client: PreferencesSyncItem
06/02/2014 22:06:20 | INFO | 1 | SyncManager | Adding sync client: PresentationSyncItemDto
06/02/2014 22:06:20 | INFO | 1 | SyncManager | Starting sync manager thread.
06/02/2014 22:06:20 | INFO | 19 | SyncManager | Sync manager thread started.
06/02/2014 22:06:20 | INFO | 19 | SyncManager | Requesting sync on all sync clients
2014-06-02 22:06:20.461 Proclaim[3087:707] Startup AppModel Status:[6]
06/02/2014 22:06:20 | INFO | 1 | AppModel | App is no longer idle.
06/02/2014 22:06:20 | INFO | 4 | LocalFileDatabase | Found existing database at /Users/johnlittle/Library/Application Support/Proclaim/Telemetry/Telemetry.db
06/02/2014 22:06:22 | INFO | 4 | AppStartupModel | (Timed) Updating stock media.
06/02/2014 22:06:22 | INFO | 19 | SyncClient | Downloading items for PreferencesSyncItem
06/02/2014 22:06:23 | INFO | 19 | SyncClient | Integrated 2 new items.
06/02/2014 22:06:23 | INFO | 19 | SyncClient | New last known milestones: {"permissionMilestone":"2","itemMilestone":"3810240"}
06/02/2014 22:06:23 | INFO | 19 | SyncClient | Unchanged last known milestones: {"permissionMilestone":"2","itemMilestone":"3810240"}
06/02/2014 22:06:23 | INFO | 4 | AppStartupModel | (1101ms) Updating stock media.
06/02/2014 22:06:23 | INFO | 19 | SyncClient | Downloading items for PresentationSyncItemDto
2014-06-02 22:06:24.153 Proclaim[3087:707] Startup AppModel Status:[7]
06/02/2014 22:06:24 | INFO | 19 | SyncClient | Integrated 1 new items.
06/02/2014 22:06:24 | INFO | 19 | SyncClient | New last known milestones: {"permissionMilestone":"2","itemMilestone":"14715439"}
06/02/2014 22:06:24 | INFO | 19 | SyncClient | Unchanged last known milestones: {"permissionMilestone":"2","itemMilestone":"14715439"}
06/02/2014 22:06:24 | INFO | 19 | SyncManager | Finished requesting sync on all sync clients. Summary of elapsed times:
06/02/2014 22:06:26 | INFO | 1 | ServiceItemViewModel | Service item 'LOGO' regenerating [0] slides now. RenderVersion: 0001-01-01T00:00:00.0000000
06/02/2014 22:06:26 | INFO | 1 | PresentationViewModel | Adding [LOGO - 187733541] to dictionary of service Items in [898773426]
06/02/2014 22:06:26 | INFO | 25 | ContentServiceItem | DoGenerateSlidesCore - Logos.Proclaim.Common.Model.ServiceItems.ServiceItemSlideElementGenerationObject
06/02/2014 22:06:26 | INFO | 25 | ContentServiceItem | DoGenerateSlidesCore richTextTargetSize - [944,708]
06/02/2014 22:06:26 | INFO | 1 | ServiceItemViewModel | Service item 'OSB QUICKSCREEN' regenerating [0] slides now. RenderVersion: 2014-06-03T03:06:26.6760050Z
06/02/2014 22:06:26 | INFO | 1 | ServiceItem | Setting ServiceItem.Id=0e20d188-874b-4a9b-991b-cde9209335d2 MediaItems={8f124f09-57b2-4217-ba03-ab3f1a6dfb0d}
06/02/2014 22:06:26 | INFO | 1 | PresentationViewModel | Adding [OSB QUICKSCREEN - 840040890] to dictionary of service Items in [898773426]
06/02/2014 22:06:26 | INFO | 1 | ServiceItemViewModel | Service item 'Jesus Paid It All' regenerating [0] slides now. RenderVersion: 2014-06-01T15:11:36.6300000Z
06/02/2014 22:06:26 | INFO | 1 | PresentationViewModel | Adding [Jesus Paid It All - 114991607] to dictionary of service Items in [898773426]
06/02/2014 22:06:26 | INFO | 1 | ServiceItemViewModel | Service item 'Psalm 40:3' regenerating [0] slides now. RenderVersion: 2014-06-01T11:40:20.8830000Z
06/02/2014 22:06:26 | INFO | 1 | PresentationViewModel | Adding [Psalm 40:3 - 7302074] to dictionary of service Items in [898773426]
06/02/2014 22:06:26 | INFO | 1 | ServiceItemViewModel | Service item 'Ecclesiastes 5:7' regenerating [0] slides now. RenderVersion: 2014-06-01T11:39:46.0900000Z
06/02/2014 22:06:26 | INFO | 1 | PresentationViewModel | Adding [Ecclesiastes 5:7 - 321660578] to dictionary of service Items in [898773426]
06/02/2014 22:06:26 | INFO | 1 | ServiceItemViewModel | Service item 'I Promise' regenerating [0] slides now. RenderVersion: 2014-06-01T13:14:07.9750000Z
06/02/2014 22:06:26 | INFO | 1 | PresentationViewModel | Adding [I Promise - 117764128] to dictionary of service Items in [898773426]
06/02/2014 22:06:26 | INFO | 1 | ServiceItemViewModel | Service item 'Ecclesiastes 5:4–5' regenerating [0] slides now. RenderVersion: 2014-06-01T11:39:21.6820000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Ecclesiastes 5:4–5 - 767803640] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Isaiah 6:1' regenerating [0] slides now. RenderVersion: 2014-06-01T13:56:11.8890000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Isaiah 6:1 - 764536323] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Ecclesiastes 5:2' regenerating [0] slides now. RenderVersion: 2014-06-01T11:38:47.7020000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Ecclesiastes 5:2 - 177995917] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Ecclesiastes 5:1 (NLT)' regenerating [0] slides now. RenderVersion: 2014-06-01T13:46:40.0600000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Ecclesiastes 5:1 (NLT) - 785063853] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Ecclesiastes 5:1–2' regenerating [0] slides now. RenderVersion: 2014-06-01T11:36:36.9740000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Ecclesiastes 5:1–2 - 640539891] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Ecclesiastes 5:1' regenerating [0] slides now. RenderVersion: 2014-06-01T11:35:48.1960000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Ecclesiastes 5:1 - 782629447] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Ecclesiastes 5:1–7' regenerating [0] slides now. RenderVersion: 2014-06-01T13:54:42.1270000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Ecclesiastes 5:1–7 - 1008727500] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Offering' regenerating [0] slides now. RenderVersion: 2014-04-19T17:16:10.2590000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Offering - 1004079696] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Scripture Reading' regenerating [0] slides now. RenderVersion: 2014-06-01T14:28:02.3640000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Scripture Reading - 781197839] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Oh I Want To Know You More' regenerating [0] slides now. RenderVersion: 2014-06-01T14:55:47.7520000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Oh I Want To Know You More - 446191402] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Holy is the Name' regenerating [0] slides now. RenderVersion: 2014-06-01T15:06:48.1740000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Holy is the Name - 63125206] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Prayer' regenerating [0] slides now. RenderVersion: 2014-04-27T14:25:38.7600000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Prayer - 769584910] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'The only Name (Yours will be)' regenerating [0] slides now. RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [The only Name (Yours will be) - 662980641] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Majesty' regenerating [0] slides now. RenderVersion: 2014-05-28T23:31:28.7750000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Majesty - 717866961] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Welcome' regenerating [0] slides now. RenderVersion: 2014-05-08T18:43:59.2290000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Welcome - 307499454] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 1 | ServiceItemViewModel | Service item 'Annoucements2' regenerating [0] slides now. RenderVersion: 2014-06-01T14:00:44.1580000Z
06/02/2014 22:06:27 | INFO | 1 | PresentationViewModel | Adding [Annoucements2 - 215044762] to dictionary of service Items in [898773426]
06/02/2014 22:06:27 | INFO | 25 | ContentServiceItem | DoGenerateSlidesCore - Logos.Proclaim.Common.Model.ServiceItems.ServiceItemSlideElementGenerationObject
06/02/2014 22:06:27 | INFO | 25 | ContentServiceItem | DoGenerateSlidesCore richTextTargetSize - [944,708]
06/02/2014 22:06:27 | INFO | 25 | ContentServiceItem | DoGenerateSlidesCore - Logos.Proclaim.Common.Model.ServiceItems.ServiceItemSlideElementGenerationObject
06/02/2014 22:06:27 | INFO | 25 | ContentServiceItem | DoGenerateSlidesCore richTextTargetSize - [944,308]
06/02/2014 22:06:28 | INFO | 26 | ContentServiceItem | DoGenerateSlidesCore - Logos.Proclaim.Common.Model.ServiceItems.ServiceItemSlideElementGenerationObject
06/02/2014 22:06:28 | INFO | 26 | ContentServiceItem | DoGenerateSlidesCore richTextTargetSize - [944,158]
06/02/2014 22:06:28 | INFO | 26 | ContentServiceItem | DoGenerateSlidesCore - Logos.Proclaim.Common.Model.ServiceItems.ServiceItemSlideElementGenerationObject
06/02/2014 22:06:28 | INFO | 26 | ContentServiceItem | DoGenerateSlidesCore richTextTargetSize -
06/02/2014 22:06:30 | INFO | 1 | AudioController | Stopping Audio
2014-06-02 22:06:31.013 Proclaim[3087:707] MainWindowController - showAudioControls:[NO]
06/02/2014 22:06:31 | INFO | 1 | PresentationSlideViewModel | Slide Annoucements2 [0] activated
2014-06-02 22:06:31.248 Proclaim[3087:707] Activated Annoucements2, index 0, hash code 933600116.
2014-06-02 22:06:31.519 Proclaim[3087:707] update video timeline bounds to [{{0, 0}, {-12, 22}}] using [0.000000]
2014-06-02 22:06:31.519 Proclaim[3087:707] update video volume position [{4, 12}]
2014-06-02 22:06:31.690 Proclaim[3087:707] Deactivated Annoucements2, index 0, hash code 933600116.
2014-06-02 22:06:31.720 Proclaim[3087:707] ERROR - Failed to find [Themes.Icons.PowerPointServiceItemIcon] in the Light theme
2014-06-02 22:06:31.724 Proclaim[3087:707] ERROR - Failed to find [Themes.Icons.PowerPointSelectedServiceItemIcon] in the Light theme
2014-06-02 22:06:31.732 Proclaim[3087:707] Activated Annoucements2, index 0, hash code 933600116.
2014-06-02 22:06:31.754 Proclaim[3087:707] <ProclaimSplitView: 0x14f0f500>: the delegate <EditPreviewSliderDelegate: 0x184d6200> was sent -splitView:resizeSubviewsWithOldSize: and left the subview frames in an inconsistent state:
2014-06-02 22:06:31.755 Proclaim[3087:707] Split view bounds: {{0, 0}, {0, 140}}
2014-06-02 22:06:31.755 Proclaim[3087:707] Subview frame: {{0, 0}, {0, 140}}
2014-06-02 22:06:31.755 Proclaim[3087:707] Subview frame: {{0, 142}, {0, 500}}
2014-06-02 22:06:31.755 Proclaim[3087:707] The outer edges of the subview frames are supposed to line up with the split view's bounds' edges. NSSplitView is working around the problem, perhaps at the cost of more redrawing. (This message is only logged once per NSSplitView.)
2014-06-02 22:06:31.756 Proclaim[3087:707] <ProclaimSplitView: 0x14f0fb90>: the delegate <ContentLayoutSliderDelegate: 0x184d78f0> was sent -splitView:resizeSubviewsWithOldSize: and left the subview frames in an inconsistent state:
2014-06-02 22:06:31.756 Proclaim[3087:707] Split view bounds: {{0, 0}, {0, 140}}
2014-06-02 22:06:31.756 Proclaim[3087:707] Subview frame: {{0, 0}, {280, 140}}
2014-06-02 22:06:31.756 Proclaim[3087:707] Subview frame: {{282, 0}, {-484, 140}}
2014-06-02 22:06:31.757 Proclaim[3087:707] Subview frame: {{-200, 0}, {200, 140}}
2014-06-02 22:06:31.757 Proclaim[3087:707] The subview frames are not in the same order as the subviews array. NSSplitView requires that these orders be kept consistent, otherwise behavior is undefined.
2014-06-02 22:06:31.804 Proclaim[3087:707] Creating AudioVolumeLayer:[VISIBLE] with AudioPlayer:[0x18429510]
2014-06-02 22:06:31.805 Proclaim[3087:707] ProclaimAudioVolume - Creating AudioVolumeLayer for AudioPlayer:[0x18429510] with bounds:[{{0, 0}, {0, 0}}]
06/02/2014 22:06:31 | INFO | 1 | AppStartupModel | Startup completed, showing Completed now.
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'LOGO' [0] RenderVersion: 0001-01-01T00:00:00.0000000
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Ecclesiastes 5:7' [0] RenderVersion: 2014-06-01T11:39:46.0900000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'I Promise' [0] RenderVersion: 2014-06-01T13:14:07.9750000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Psalm 40:3' [0] RenderVersion: 2014-06-01T11:40:20.8830000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Isaiah 6:1' [0] RenderVersion: 2014-06-01T13:56:11.8890000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Ecclesiastes 5:4–5' [0] RenderVersion: 2014-06-01T11:39:21.6820000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Ecclesiastes 5:2' [0] RenderVersion: 2014-06-01T11:38:47.7020000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Ecclesiastes 5:1 (NLT)' [0] RenderVersion: 2014-06-01T13:46:40.0600000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Ecclesiastes 5:1' [0] RenderVersion: 2014-06-01T11:35:48.1960000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Ecclesiastes 5:1–2' [0] RenderVersion: 2014-06-01T11:36:36.9740000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Offering' [0] RenderVersion: 2014-04-19T17:16:10.2590000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Scripture Reading' [0] RenderVersion: 2014-06-01T14:28:02.3640000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Oh I Want To Know You More' [3] RenderVersion: 2014-06-01T14:55:47.7520000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Oh I Want To Know You More' [2] RenderVersion: 2014-06-01T14:55:47.7520000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Oh I Want To Know You More' [1] RenderVersion: 2014-06-01T14:55:47.7520000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Oh I Want To Know You More' [0] RenderVersion: 2014-06-01T14:55:47.7520000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Ecclesiastes 5:1–7' [1] RenderVersion: 2014-06-01T13:54:42.1270000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Ecclesiastes 5:1–7' [0] RenderVersion: 2014-06-01T13:54:42.1270000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Prayer' [0] RenderVersion: 2014-04-27T14:25:38.7600000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'The only Name (Yours will be)' [11] RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'The only Name (Yours will be)' [10] RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'The only Name (Yours will be)' [9] RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'The only Name (Yours will be)' [8] RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'The only Name (Yours will be)' [7] RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'The only Name (Yours will be)' [6] RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'The only Name (Yours will be)' [5] RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'The only Name (Yours will be)' [4] RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'The only Name (Yours will be)' [3] RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'The only Name (Yours will be)' [2] RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'The only Name (Yours will be)' [1] RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'The only Name (Yours will be)' [0] RenderVersion: 2014-06-01T15:04:06.1980000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Majesty' [3] RenderVersion: 2014-05-28T23:31:28.7750000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Majesty' [2] RenderVersion: 2014-05-28T23:31:28.7750000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Majesty' [1] RenderVersion: 2014-05-28T23:31:28.7750000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Majesty' [0] RenderVersion: 2014-05-28T23:31:28.7750000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Welcome' [0] RenderVersion: 2014-05-08T18:43:59.2290000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Slide Annoucements2 [0] activated { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=0, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:32 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=0, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:32 | INFO | 27 | SlideCacheManager | Adding foreground data for { ServiceItemId=c06724a7-0840-4c78-8029-3b3d2ad17895, SlideIndex=0, AspectRatio=FourByThree, Version=0001-01-01T00:00:00.0000000 }
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Annoucements2' [7] RenderVersion: 2014-06-01T14:00:44.1580000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Annoucements2' [6] RenderVersion: 2014-06-01T14:00:44.1580000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Annoucements2' [5] RenderVersion: 2014-06-01T14:00:44.1580000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Annoucements2' [4] RenderVersion: 2014-06-01T14:00:44.1580000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Annoucements2' [3] RenderVersion: 2014-06-01T14:00:44.1580000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Annoucements2' [2] RenderVersion: 2014-06-01T14:00:44.1580000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Annoucements2' [1] RenderVersion: 2014-06-01T14:00:44.1580000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Annoucements2' [0] RenderVersion: 2014-06-01T14:00:44.1580000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Holy is the Name' [10] RenderVersion: 2014-06-01T15:06:48.1740000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Holy is the Name' [9] RenderVersion: 2014-06-01T15:06:48.1740000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Holy is the Name' [8] RenderVersion: 2014-06-01T15:06:48.1740000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Holy is the Name' [7] RenderVersion: 2014-06-01T15:06:48.1740000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Holy is the Name' [6] RenderVersion: 2014-06-01T15:06:48.1740000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Holy is the Name' [5] RenderVersion: 2014-06-01T15:06:48.1740000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Holy is the Name' [4] RenderVersion: 2014-06-01T15:06:48.1740000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Holy is the Name' [3] RenderVersion: 2014-06-01T15:06:48.1740000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Holy is the Name' [2] RenderVersion: 2014-06-01T15:06:48.1740000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Holy is the Name' [1] RenderVersion: 2014-06-01T15:06:48.1740000Z
06/02/2014 22:06:32 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Holy is the Name' [0] RenderVersion: 2014-06-01T15:06:48.1740000Z
06/02/2014 22:06:32 | INFO | 1 | ServiceItemViewModel | Service item 'OSB QUICKSCREEN' regenerating [1] slides now. RenderVersion: 2014-06-03T03:06:26.8545550Z
2014-06-02 22:06:32.920 Proclaim[3087:707] Activated Annoucements2, index 0, hash code 37013060.
06/02/2014 22:06:33 | INFO | 1 | PresentationSlideViewModel | Slide Annoucements2 [1] activated { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=1, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:33 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=1, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
2014-06-02 22:06:33.068 Proclaim[3087:707] Activated Annoucements2, index 1, hash code 849440399.
06/02/2014 22:06:33 | INFO | 1 | PresentationSlideViewModel | Slide Annoucements2 [2] activated { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=2, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:33 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=2, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
2014-06-02 22:06:33.232 Proclaim[3087:707] Activated Annoucements2, index 2, hash code 197514057.
06/02/2014 22:06:33 | INFO | 1 | PresentationSlideViewModel | Slide Annoucements2 [0] deactivated.
06/02/2014 22:06:33 | INFO | 1 | PresentationSlideViewModel | Slide Welcome [0] activated { ServiceItemId=68d36c62-cd95-48e3-967b-c1780ecc5a3b, SlideIndex=0, AspectRatio=FourByThree, Version=2014-05-08T18:43:59.2290000Z }
06/02/2014 22:06:33 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=68d36c62-cd95-48e3-967b-c1780ecc5a3b, SlideIndex=0, AspectRatio=FourByThree, Version=2014-05-08T18:43:59.2290000Z }
06/02/2014 22:06:33 | INFO | 1 | PresentationSlideViewModel | Slide Majesty [0] activated { ServiceItemId=0f947313-5322-4d57-9b35-3373d129ec79, SlideIndex=0, AspectRatio=FourByThree, Version=2014-05-28T23:31:28.7750000Z }
06/02/2014 22:06:33 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=0f947313-5322-4d57-9b35-3373d129ec79, SlideIndex=0, AspectRatio=FourByThree, Version=2014-05-28T23:31:28.7750000Z }
06/02/2014 22:06:34 | INFO | 1 | PresentationSlideViewModel | Slide The only Name (Yours will be) [0] activated { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=0, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/02/2014 22:06:34 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=0, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/02/2014 22:06:34 | INFO | 1 | PresentationSlideViewModel | Slide Prayer [0] activated { ServiceItemId=06cc2a70-0caa-48ef-a5a7-f36185086908, SlideIndex=0, AspectRatio=FourByThree, Version=2014-04-27T14:25:38.7600000Z }
06/02/2014 22:06:34 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=06cc2a70-0caa-48ef-a5a7-f36185086908, SlideIndex=0, AspectRatio=FourByThree, Version=2014-04-27T14:25:38.7600000Z }
06/02/2014 22:06:34 | INFO | 1 | PresentationSlideViewModel | Slide Holy is the Name [0] activated { ServiceItemId=bc83a1cd-fb8e-41ab-b6af-3c6615914838, SlideIndex=0, AspectRatio=FourByThree, Version=2014-06-01T15:06:48.1740000Z }
06/02/2014 22:06:34 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=bc83a1cd-fb8e-41ab-b6af-3c6615914838, SlideIndex=0, AspectRatio=FourByThree, Version=2014-06-01T15:06:48.1740000Z }
06/02/2014 22:06:34 | INFO | 1 | PresentationSlideViewModel | Slide Oh I Want To Know You More [0] activated { ServiceItemId=59474607-2c7d-4347-bf6d-884d80e7df5b, SlideIndex=0, AspectRatio=FourByThree, Version=2014-06-01T14:55:47.7520000Z }
06/02/2014 22:06:34 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=59474607-2c7d-4347-bf6d-884d80e7df5b, SlideIndex=0, AspectRatio=FourByThree, Version=2014-06-01T14:55:47.7520000Z }
06/02/2014 22:06:35 | INFO | 1 | PresentationSlideViewModel | Slide Scripture Reading [0] activated { ServiceItemId=292bd0e4-67a1-4f04-bff9-b1eb71fdf288, SlideIndex=0, AspectRatio=FourByThree, Version=2014-06-01T14:28:02.3640000Z }
06/02/2014 22:06:35 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=292bd0e4-67a1-4f04-bff9-b1eb71fdf288, SlideIndex=0, AspectRatio=FourByThree, Version=2014-06-01T14:28:02.3640000Z }
06/02/2014 22:06:35 | INFO | 1 | PresentationSlideViewModel | Slide Offering [0] activated { ServiceItemId=332a7e20-1de1-4715-9cdc-162cd6430293, SlideIndex=0, AspectRatio=FourByThree, Version=2014-04-19T17:16:10.2590000Z }
06/02/2014 22:06:35 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=332a7e20-1de1-4715-9cdc-162cd6430293, SlideIndex=0, AspectRatio=FourByThree, Version=2014-04-19T17:16:10.2590000Z }
06/02/2014 22:06:35 | INFO | 1 | PresentationSlideViewModel | Slide Ecclesiastes 5:1–7 [0] activated { ServiceItemId=f1c45948-6d12-447b-ad18-35afdcced3f6, SlideIndex=0, AspectRatio=FourByThree, Version=2014-06-01T13:54:42.1270000Z }
06/02/2014 22:06:35 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=f1c45948-6d12-447b-ad18-35afdcced3f6, SlideIndex=0, AspectRatio=FourByThree, Version=2014-06-01T13:54:42.1270000Z }
2014-06-02 22:06:35.149 Proclaim[3087:707] update video timeline bounds to [{{0, 0}, {60, 22}}] using [68.000000]
2014-06-02 22:06:35.149 Proclaim[3087:707] update video volume position [{76, 12}]
06/02/2014 22:06:35 | INFO | 1 | PresentationSlideViewModel | Slide Annoucements2 [3] activated { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=3, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:35 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=3, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:35 | INFO | 1 | PresentationSlideViewModel | Slide Annoucements2 [4] activated { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=4, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:35 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=4, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:35 | INFO | 1 | PresentationSlideViewModel | Slide Annoucements2 [5] activated { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=5, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:35 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=5, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:35 | INFO | 1 | PresentationSlideViewModel | Slide Annoucements2 [6] activated { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=6, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:35 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=6, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:35 | INFO | 1 | PresentationSlideViewModel | Slide Annoucements2 [7] activated { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=7, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
06/02/2014 22:06:35 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=74a3e3e5-86bd-440e-9676-3205cb00a791, SlideIndex=7, AspectRatio=FourByThree, Version=2014-06-01T14:00:44.1580000Z }
2014-06-02 22:06:35.334 Proclaim[3087:707] update video timeline bounds to [{{0, 0}, {60, 22}}] using [68.000000]
2014-06-02 22:06:35.335 Proclaim[3087:707] update video volume position [{76, 12}]
06/02/2014 22:06:35 | INFO | 1 | ServiceItemViewModel | Service item 'Jesus Paid It All' regenerating [1] slides now. RenderVersion: 2014-06-01T15:11:36.6300000Z
06/02/2014 22:06:35 | INFO | 1 | PresentationSlideViewModel | Starting slide 'OSB QUICKSCREEN' [0] RenderVersion: 0001-01-01T00:00:00.0000000
06/02/2014 22:06:35 | INFO | 1 | ServiceItem | Deleting [0] previously detected signals from ServiceItem: [OSB QUICKSCREEN]
06/02/2014 22:06:35 | INFO | 27 | SlideCacheManager | Adding foreground data for { ServiceItemId=0e20d188-874b-4a9b-991b-cde9209335d2, SlideIndex=0, AspectRatio=FourByThree, Version=0001-01-01T00:00:00.0000000 }
06/02/2014 22:06:36 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Jesus Paid It All' [7] RenderVersion: 2014-06-01T15:11:36.6300000Z
06/02/2014 22:06:36 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Jesus Paid It All' [6] RenderVersion: 2014-06-01T15:11:36.6300000Z
06/02/2014 22:06:36 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Jesus Paid It All' [5] RenderVersion: 2014-06-01T15:11:36.6300000Z
06/02/2014 22:06:36 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Jesus Paid It All' [4] RenderVersion: 2014-06-01T15:11:36.6300000Z
06/02/2014 22:06:36 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Jesus Paid It All' [3] RenderVersion: 2014-06-01T15:11:36.6300000Z
06/02/2014 22:06:36 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Jesus Paid It All' [2] RenderVersion: 2014-06-01T15:11:36.6300000Z
06/02/2014 22:06:36 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Jesus Paid It All' [1] RenderVersion: 2014-06-01T15:11:36.6300000Z
06/02/2014 22:06:36 | INFO | 1 | PresentationSlideViewModel | Starting slide 'Jesus Paid It All' [0] RenderVersion: 2014-06-01T15:11:36.6300000Z
2014-06-02 22:06:38.598 Proclaim[3087:1ab07] This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
2014-06-02 22:06:38.630 Proclaim[3087:1ab07] This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
2014-06-02 22:06:38.687 Proclaim[3087:1ab07] This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
2014-06-02 22:06:38.688 Proclaim[3087:1ab07] This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
Jun 2 22:06:39 Best-Buys-MacBook-Pro.local AwesomiumProcess[3890] <Error>: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
06/02/2014 22:11:30 | INFO | 1 | BackgroundLicenseUpdater | Performing background license update.
06/02/2014 22:11:35 | INFO | 1 | AppModel | App is now idle.
06/02/2014 22:16:30 | INFO | 1 | BackgroundLicenseUpdater | App is idle, stopping background license update timer.
06/03/2014 09:37:23 | INFO | 22 | MacUpdateChecker | Executing Version = 1.22.0.546
06/03/2014 09:37:23 | INFO | 22 | MacUpdateChecker | Available Version = 1.22.0.547
06/03/2014 09:37:23 | INFO | 22 | MacUpdateChecker | MinimumRequired Version = 1.22.0.533
06/03/2014 10:18:38 | INFO | 1 | BackgroundLicenseUpdater | App is no longer idle, updating licenses.
06/03/2014 10:18:38 | INFO | 1 | BackgroundLicenseUpdater | Performing background license update.
06/03/2014 10:18:38 | INFO | 1 | AppModel | App is no longer idle.
06/03/2014 10:18:38 | INFO | 19 | SyncManager | Requesting sync on all sync clients
06/03/2014 10:18:38 | INFO | 19 | SyncClient | Downloading items for PreferencesSyncItem
06/03/2014 10:18:38 | INFO | 1 | PresentationSlideViewModel | Slide Majesty [1] activated { ServiceItemId=0f947313-5322-4d57-9b35-3373d129ec79, SlideIndex=1, AspectRatio=FourByThree, Version=2014-05-28T23:31:28.7750000Z }
06/03/2014 10:18:38 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=0f947313-5322-4d57-9b35-3373d129ec79, SlideIndex=1, AspectRatio=FourByThree, Version=2014-05-28T23:31:28.7750000Z }
06/03/2014 10:18:39 | INFO | 19 | SyncClient | New last known milestones: {"permissionMilestone":"2","itemMilestone":"3810960"}
06/03/2014 10:18:39 | INFO | 19 | SyncClient | Downloading items for PresentationSyncItemDto
06/03/2014 10:18:39 | INFO | 1 | PresentationSlideViewModel | Slide Majesty [2] activated { ServiceItemId=0f947313-5322-4d57-9b35-3373d129ec79, SlideIndex=2, AspectRatio=FourByThree, Version=2014-05-28T23:31:28.7750000Z }
06/03/2014 10:18:39 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=0f947313-5322-4d57-9b35-3373d129ec79, SlideIndex=2, AspectRatio=FourByThree, Version=2014-05-28T23:31:28.7750000Z }
06/03/2014 10:18:39 | INFO | 1 | PresentationSlideViewModel | Slide Majesty [3] activated { ServiceItemId=0f947313-5322-4d57-9b35-3373d129ec79, SlideIndex=3, AspectRatio=FourByThree, Version=2014-05-28T23:31:28.7750000Z }
06/03/2014 10:18:39 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=0f947313-5322-4d57-9b35-3373d129ec79, SlideIndex=3, AspectRatio=FourByThree, Version=2014-05-28T23:31:28.7750000Z }
06/03/2014 10:18:39 | INFO | 19 | SyncClient | New last known milestones: {"permissionMilestone":"2","itemMilestone":"14717559"}
06/03/2014 10:18:39 | INFO | 19 | SyncManager | Finished requesting sync on all sync clients. Summary of elapsed times:
06/03/2014 10:18:40 | INFO | 1 | PresentationSlideViewModel | Slide The only Name (Yours will be) [1] activated { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=1, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:40 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=1, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:40 | INFO | 1 | PresentationSlideViewModel | Slide The only Name (Yours will be) [2] activated { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=2, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:40 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=2, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:40 | INFO | 1 | PresentationSlideViewModel | Slide The only Name (Yours will be) [3] activated { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=3, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:40 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=3, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:40 | INFO | 1 | PresentationSlideViewModel | Slide The only Name (Yours will be) [4] activated { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=4, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:40 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=4, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:40 | INFO | 1 | PresentationSlideViewModel | Slide The only Name (Yours will be) [5] activated { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=5, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:40 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=5, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:41 | INFO | 1 | PresentationSlideViewModel | Slide The only Name (Yours will be) [6] activated { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=6, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:41 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=6, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:41 | INFO | 1 | PresentationSlideViewModel | Slide The only Name (Yours will be) [7] activated { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=7, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:41 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=7, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:41 | INFO | 1 | PresentationSlideViewModel | Slide The only Name (Yours will be) [8] activated { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=8, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:41 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=8, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:41 | INFO | 1 | PresentationSlideViewModel | Slide The only Name (Yours will be) [9] activated { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=9, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:41 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=9, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:41 | INFO | 1 | PresentationSlideViewModel | Slide The only Name (Yours will be) [10] activated { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=10, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:41 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=10, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:41 | INFO | 1 | PresentationSlideViewModel | Slide The only Name (Yours will be) [11] activated { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=11, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:41 | INFO | 1 | SlideCacheManager | Getting cached slide data for { ServiceItemId=22bec668-ca77-49c3-a472-34005db5bd51, SlideIndex=11, AspectRatio=FourByThree, Version=2014-06-01T15:04:06.1980000Z }
06/03/2014 10:18:43 | INFO | 1 | ProclaimAppController | AppStartupStatus updated to [Aborted] - Ready to Terminate the App.
06/03/2014 10:18:43 | INFO | 1 | ProclaimAppController | applicationShouldTerminate ready to Terminate Now
2014-06-03 10:18:43.807 Proclaim[3087:707] ProclaimAppController applicationWillTerminate
06/03/2014 10:18:44 | INFO | 1 | SyncManager | Dispose: Cancelling sync manager thread.
06/03/2014 10:18:44 | INFO | 1 | SyncManager | Dispose: Waiting for sync manager thread to terminate.
06/03/2014 10:18:44 | INFO | 19 | SyncManager | Sync manager thread terminated.
06/03/2014 10:18:45 | INFO | 1 | OurApp | Uninitializing Logos Library.
06/03/2014 10:18:45 | INFO | 1 | ProclaimAppController | All done. Have a nice day!
2014-06-03 10:18:45.330 Proclaim[3087:707] ProclaimAppController unloaded.

Jared

https://community.logos.com/discussion/comment/598680#Comment_598680

That is very strange.

Just a thought...are you sure you're installing the software on the main HDD. I'm not sure if you can install it somewhere else; however it does ask where when the install window comes up.

John Little

https://community.logos.com/discussion/comment/598879#Comment_598879

It's trying to install to the main HDD. This is the first screen I get:

Then after I hit Install Update, this screen:

Then after it downloads this:

Then after it extracts, this:

After clicking on Install and Relaunch, this:

Once I hit cancel update, I get logged into the version of Proclaim I currently have installed...not the updated version.

This happens EVERY time I try to update....since I have had Proclaim installed on my Mac. I have to uninstall Proclaim and reinstall to get the latest update.

Hope this helps you in deciphering the issue.

Thank you.

Hunter Clagett

https://community.logos.com/discussion/comment/598899#Comment_598899

It would be very helpful if you could post your log files to this thread per the instructions here: http://community.logos.com/forums/t/39446.aspx

We can review those logs to see what might be happening there.

John Little

https://community.logos.com/discussion/comment/598937#Comment_598937

I did that yesterday.

John Little

https://community.logos.com/discussion/comment/598941#Comment_598941

I just tried posting them again...but, just as it did yesterday, it said the post was pending moderation. So, somewhere there are two posts from me with the log files that need to be "moderated" so they can be posted.

John Little

https://community.logos.com/discussion/comment/598966#Comment_598966

I'll try attaching them this time instead of copy and paste...sorry.

3187.ProclaimError.log

4721.awesomium.log

4300.Proclaim.log

Scott Alexander

https://community.logos.com/discussion/comment/598968#Comment_598968

The issue you're experiencing is related to the installer. Therefore the normal Proclaim logging won't help us. Sorry for the misdirection.

The installer may output some useful message to the Console. Try opening the Console application, show all messages, run the installer, and copy paste the console output into this forum post.

John Little

https://community.logos.com/discussion/comment/599026#Comment_599026

Here you go...the error happened at 8:36:56

6/4/14 8:28:42.437 PM Proclaim[39524]: Checking for updates from http://downloads.proclaimonline.com/mac/appcast.xml...
6/4/14 8:28:43.218 PM Proclaim[39524]: Updater did find valid update for bundle:[/Applications/Proclaim.app]
6/4/14 8:28:43.218 PM Proclaim[39524]: title:[Version 1.22.547]
6/4/14 8:28:43.218 PM Proclaim[39524]: date :[2014-05-19 18:48:12 -0500]
6/4/14 8:28:43.219 PM Proclaim[39524]: versionString :[122.2.35]
6/4/14 8:28:43.219 PM Proclaim[39524]: displayVersionString :[1.22.547]
6/4/14 8:28:43.219 PM Proclaim[39524]: itemDescription :[(null)]
6/4/14 8:28:43.220 PM Proclaim[39524]: minimumSystemVersion :[10.6]
6/4/14 8:29:05.691 PM ntpd[148]: ntpd: wake time set +1.065237 s
6/4/14 8:29:05.767 PM com.apple.time[333]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
6/4/14 8:29:05.843 PM com.apple.time[333]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
6/4/14 8:29:38.638 PM com.apple.IconServicesAgent[366]: main Failed to composit image for binding VariantBinding [0x6fb] flags: 0x8 binding: FileInfoBinding [0x4e5] - extension: jpg, UTI: public.jpeg, fileType: ????.
6/4/14 8:29:38.640 PM quicklookd[39416]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: jpg, UTI: public.jpeg, fileType: ???? request size:48 scale: 1
6/4/14 8:29:45.826 PM Preview[39573]: It does not make sense to draw an image when [NSGraphicsContext currentContext] is nil. This is a programming error. Break on void _NSWarnForDrawingImageWithNoCurrentContext() to debug. This will be logged only once. This may break in the future.
6/4/14 8:29:51.095 PM Preview[39573]: Layout still needs update after calling -[IKImageView2ScrollView layout]. IKImageView2ScrollView or one of its superclasses may have overridden -layout without calling super. Or, something may have dirtied layout in the middle of updating it. Both are programming errors in Cocoa Autolayout. The former is pretty likely to arise if some pre-Cocoa Autolayout class had a method called layout, but it should be fixed.
6/4/14 8:36:41.000 PM kernel[0]: hfs: mounted Proclaim on device disk2s1
6/4/14 8:36:41.476 PM mds[34]: (Normal) Volume: volume:0x7fb3a417c000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/9A6A334F-9910-4012-BABC-02DE1035E845
6/4/14 8:36:47.000 PM kernel[0]: hfs: unmount initiated on Proclaim on device disk2s1
6/4/14 8:36:56.799 PM Proclaim[39524]: Updater will install update for bundle:[/Applications/Proclaim.app]
6/4/14 8:37:15.108 PM Proclaim[39524]: Startup AppModel Status:[1]
6/4/14 8:37:15.231 PM Proclaim[39524]: Updater will relaunch update for bundle:[/Applications/Proclaim.app]
6/4/14 8:37:15.231 PM Proclaim[39524]: relaunchPath:[(null)]
6/4/14 8:37:15.739 PM WindowServer[122]: Received display connect changed for display 0x4272901
6/4/14 8:37:15.774 PM WindowServer[122]: Found 36 modes for display 0x04272901 [36, 0]
6/4/14 8:37:15.804 PM WindowServer[122]: Received display connect changed for display 0x3f003e
6/4/14 8:37:15.804 PM WindowServer[122]: Found 1 modes for display 0x003f003e [1, 0]
6/4/14 8:37:15.858 PM WindowServer[122]: CGXMuxAcknowledge: Posting glitchless acknowledge
6/4/14 8:37:16.098 PM WindowServer[122]: Received display connect changed for display 0x4272901
6/4/14 8:37:16.099 PM WindowServer[122]: Found 1 modes for display 0x04272901 [1, 0]
6/4/14 8:37:22.161 PM Proclaim[39524]: Startup AppModel Status:[6]
6/4/14 8:37:24.926 PM Proclaim[39524]: Startup AppModel Status:[7]
6/4/14 8:37:25.399 PM Proclaim[39524]: Startup AppModel Status:[8]
6/4/14 8:37:40.759 PM Proclaim[39524]: MainWindowController - showAudioControls:[NO]
6/4/14 8:37:40.927 PM Proclaim[39524]: Activated Annoucements2, index 0, hash code 816517666.
6/4/14 8:37:41.083 PM Proclaim[39524]: update video timeline bounds to [{{0, 0}, {-12, 22}}] using [0.000000]
6/4/14 8:37:41.084 PM Proclaim[39524]: update video volume position [{4, 12}]
6/4/14 8:37:41.261 PM Proclaim[39524]: Deactivated Annoucements2, index 0, hash code 816517666.
6/4/14 8:37:41.321 PM Proclaim[39524]: ERROR - Failed to find [Themes.Icons.PowerPointServiceItemIcon] in the Light theme
6/4/14 8:37:41.327 PM Proclaim[39524]: ERROR - Failed to find [Themes.Icons.PowerPointSelectedServiceItemIcon] in the Light theme
6/4/14 8:37:41.341 PM Proclaim[39524]: Activated Annoucements2, index 0, hash code 816517666.
6/4/14 8:37:41.375 PM Proclaim[39524]: <ProclaimSplitView: 0x19261420>: the delegate <EditPreviewSliderDelegate: 0x1951de40> was sent -splitView:resizeSubviewsWithOldSize: and left the subview frames in an inconsistent state:
6/4/14 8:37:41.375 PM Proclaim[39524]: Split view bounds: {{0, 0}, {0, 140}}
6/4/14 8:37:41.376 PM Proclaim[39524]: Subview frame: {{0, 0}, {0, 140}}
6/4/14 8:37:41.376 PM Proclaim[39524]: Subview frame: {{0, 142}, {0, 500}}
6/4/14 8:37:41.376 PM Proclaim[39524]: The outer edges of the subview frames are supposed to line up with the split view's bounds' edges. NSSplitView is working around the problem, perhaps at the cost of more redrawing. (This message is only logged once per NSSplitView.)
6/4/14 8:37:41.377 PM Proclaim[39524]: <ProclaimSplitView: 0x19260b80>: the delegate <ContentLayoutSliderDelegate: 0x1951bf90> was sent -splitView:resizeSubviewsWithOldSize: and left the subview frames in an inconsistent state:
6/4/14 8:37:41.377 PM Proclaim[39524]: Split view bounds: {{0, 0}, {0, 140}}
6/4/14 8:37:41.377 PM Proclaim[39524]: Subview frame: {{0, 0}, {280, 140}}
6/4/14 8:37:41.378 PM Proclaim[39524]: Subview frame: {{282, 0}, {-484, 140}}
6/4/14 8:37:41.378 PM Proclaim[39524]: Subview frame: {{-200, 0}, {200, 140}}
6/4/14 8:37:41.378 PM Proclaim[39524]: The subview frames are not in the same order as the subviews array. NSSplitView requires that these orders be kept consistent, otherwise behavior is undefined.
6/4/14 8:37:41.495 PM Proclaim[39524]: Creating AudioVolumeLayer:[VISIBLE] with AudioPlayer:[0x1742ebb0]
6/4/14 8:37:41.496 PM Proclaim[39524]: ProclaimAudioVolume - Creating AudioVolumeLayer for AudioPlayer:[0x1742ebb0] with bounds:[{{0, 0}, {0, 0}}]
6/4/14 8:37:42.758 PM Proclaim[39524]: Activated Annoucements2, index 0, hash code 656352038.
6/4/14 8:37:42.879 PM Proclaim[39524]: Activated Annoucements2, index 1, hash code 450624834.
6/4/14 8:37:42.938 PM Proclaim[39524]: Activated Annoucements2, index 2, hash code 270729396.
6/4/14 8:37:44.079 PM WindowServer[122]: disable_update_timeout: UI updates were forcibly disabled by application "Proclaim" for over 1.00 seconds. Server has re-enabled them.
6/4/14 8:37:45.353 PM Proclaim[39524]: update video timeline bounds to [{{0, 0}, {60, 22}}] using [68.000000]
6/4/14 8:37:45.353 PM Proclaim[39524]: update video volume position [{76, 12}]
6/4/14 8:37:45.547 PM Proclaim[39524]: update video timeline bounds to [{{0, 0}, {60, 22}}] using [68.000000]
6/4/14 8:37:45.548 PM Proclaim[39524]: update video volume position [{76, 12}]
6/4/14 8:37:46.035 PM WindowServer[122]: common_reenable_update: UI updates were finally reenabled by application "Proclaim" after 2.96 seconds (server forcibly re-enabled them after 1.00 seconds)
6/4/14 8:37:47.820 PM Proclaim[39524]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
6/4/14 8:37:47.863 PM Proclaim[39524]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
6/4/14 8:37:47.939 PM Proclaim[39524]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
6/4/14 8:37:47.940 PM Proclaim[39524]: This process is attempting to exclude an item from Time Machine by path without administrator privileges. This is not supported.
6/4/14 8:37:48.590 PM AwesomiumProcess[39979]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.

Spencer McKimson

https://community.logos.com/discussion/comment/599083#Comment_599083

Do you need to authorize the computer when you install Proclaim manually (from fresh)? If this is the case then it is most likely a permissions issue. In this case there are a few things I want you to try. First off, try installing Proclaim in a location that will not require authentication.

I would also suggest running Disk Utility and "Repair Permissions" on your primary drive (and any other additional drives you have). I would suggest you do this manually, however if the computer is left on overnight, a task will run at 2AM that does this and other minor repairs. After this is done, restart the computer and see if you can update Proclaim. If it is still giving you issues, please let us know.

John Little

https://community.logos.com/discussion/comment/599256#Comment_599256

I am not sure how to install Proclaim to a location that does not require authentication. I will try the repair permissions and see what happens.

John Little

https://community.logos.com/discussion/comment/599643#Comment_599643

Repairing permissions didn't work.

John Little

https://community.logos.com/discussion/comment/599650#Comment_599650

And I don't need to use a password to install....I went ahead and deleted this copy and installed a new copy. But next update you have I am sure it will do the exact same error...so I still need you to help me with this.

Spencer McKimson

https://community.logos.com/discussion/comment/599653#Comment_599653

Sorry for the inconvenience here. We will continue to investigate this problem in the coming week and try to narrow down exactly what is going on.