No longer able to access vyrso.com from iOS devices (Safari web browser)

When using safari on my iPad and iPhone, over the last few days, I've noticed I can no longer access the vyrso.com website. I get this error message:

My iPad and iPhone are connecting to every other website I want to access (including logos.com), but vyrso is the only one, so far, I'm noticing this problem with.

I haven't recently changed any settings on my mobile devices or network. This problem seems to have come out of nowhere!

I disabled my home wifi network on my iPhone and tried to connect to vyrso.com using my cellular network, and still couldn't connect to the vyrso website. This would suggest its a device, not network issue?

I also reset the network settings on my iPad, and deleted cookies, etc. Still no joy...

Both my iPhone and iPad are using iOS 7.1.1.

Can anyone help? Thanks.

[EDIT - I can access vyrso.com fine from Safari on my MBA from my home network, so this appears to be an iOS device issue...]

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Graham Criddle

Hi Paul-C

I can't help, sorry, but I can confirm I am seeing the same thing.

I am able to access the Vyrso site using the Chrome browser on my iPad.

Graham

https://community.logos.com/discussion/comment/604378#Comment_604378

I am seeing the same, and it works with Chrome for iPad.

Peter

Paul-C

https://community.logos.com/discussion/comment/604379#Comment_604379

Thanks for your replies, both.

Hopefully a Logos web developer can help us.

Andy

Strangely, I am unable to access from my iPad, but can access Vyrso from my iPhone. Regardless, I am able to confirm this issue.

Paul-C

https://community.logos.com/discussion/comment/604388#Comment_604388

Strangely, I am unable to access from my iPad, but can access Vyrso from my iPhone. Regardless, I am able to confirm this issue.

Hi Andy, out of interest, are your iPhone and iPad using the same version of iOS?

Andy

https://community.logos.com/discussion/comment/604390#Comment_604390

Hi Andy, out of interest, are your iPhone and iPad using the same version of iOS?

Yes.

I wondered, however, if it might be related to the fact that my iPad defaults to the full web-version of the Vyrso site whereas my iPhone defaults to the mobile version of the website.

I did get a warning message on the iPhone (relating to an unrecognised server) but was able to bypass this through to the mobile site.

Brian Williams

https://community.logos.com/discussion/comment/604413#Comment_604413

Thanks for the notice everyone, we apologize for the inconvenience! I've notified our development team, since we are in the middle of the weekend I can't give a firm timeline for when we'll be able to implement a fix.

Graham Criddle

https://community.logos.com/discussion/comment/604423#Comment_604423

Thanks for the notice everyone, we apologize for the inconvenience! I've notified our development team

Thanks Brian

since we are in the middle of the weekend I can't give a firm timeline for when we'll be able to implement a fix.

totally understand - hope you manage to get some good time this weekend.

Paul-C

https://community.logos.com/discussion/comment/604427#Comment_604427

Thanks Brian!

Aaron Dutton (Faithlife)

https://community.logos.com/discussion/comment/604442#Comment_604442

We have resolved the issue.

We changed load balancing technology this week which caused the SSL certificate issues. I checked as many other sites as I could and fixed a few others (verbum.com and faithlifebible.com for example) while I was in there.

Thanks for your patience and sorry for the inconvenience. Have a good weekend.

-Aaron

Paul-C

https://community.logos.com/discussion/comment/604482#Comment_604482

I confirm it's now working for me again on my iPad. Thanks Aaron for getting this fixed - especially on the weekend!

Graham Criddle

https://community.logos.com/discussion/comment/604482#Comment_604482

Thanks Aaron

appreciate the quick fix

Graham