BUG: No confirmation e-mail
I've made three different $0 'purchases' from Vyrso during July, neither of which seems to have resulted in a "Thank you for your order" e-mail. I have gotten the e-mail for all Logos purchases, including one freebie, so the problem seems restricted to Vyrso.
Mac Pro (late 2013) OS 12.6.2
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No problems here. Check your spam folders?
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I've had the same problem the last few weeks (on both my wife's and mine own accounts), but today it started working again. It only did it for the "free" Vyrso resources and I did check the spam folders. Haven't got a clue what the problem was; I was starting to think that Logos didn't think we needed a receipt for free resources.
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[:S]
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fgh said:
I've made three different $0 'purchases' from Vyrso during July, neither of which seems to have resulted in a "Thank you for your order" e-mail. I have gotten the e-mail for all Logos purchases, including one freebie, so the problem seems restricted to Vyrso.
Perhaps they started listening when we said we wanted less emails from them. [:P]
(This hasn't happened to me, that I know of. I believe I receive an email after every purchase.)
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Hi all,
I apologize that you haven't received confirmation emails the past few weeks. I've submitted a case for our team to further explore the issue and will hopefully have a solution out to you soon. I apologize for any inconvenience, let me know if there is anything I can do while our team works to fix the bug.
Thanks,
Brian
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Brian Williams said:
Hi all,
I apologize that you haven't received confirmation emails the past few weeks. I've submitted a case for our team to further explore the issue and will hopefully have a solution out to you soon. I apologize for any inconvenience, let me know if there is anything I can do while our team works to fix the bug.
Thanks,
Brian
Thanks. I too was wondering what was happening. I'm glad it was not just me who was not receiving these confirmation emails. I did get them today so maybe this have been fixed.
Using adventure and community to challenge young people to continually say "yes" to God
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Brian Williams said:
I've submitted a case
Thanks.
Brian Williams said:let me know if there is anything I can do while our team works to fix the bug.
Can you send me copies of the e-mails I should have had?
Mac Pro (late 2013) OS 12.6.2
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fgh said:
Can you send me copies of the e-mails I should have had?
I just re-sent the summaries you requested, let me know if you need anything else!
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Thank you! Wasn't sure you could do it. Always nice when you surprise me in that direction.
Mac Pro (late 2013) OS 12.6.2
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