Android Not Syncing Favorites

Charles Williams, ThM
Charles Williams, ThM Member Posts: 17 ✭✭
edited November 21 in English Forum

I have an Android S4 phone and the Favorites will not sync.  I read Logos on my laptop, iPad, iPhone and Android S4.  All sync Favorites except the S4.  When I installed (and re-installed) the Favorites are correct yet as I read and save to Favorites on the S4 it will not change on any other device.  When I read on the other devices they do not sync with the S4.  I have cleared the Cache and Data on the S4 but it still will not sync with my other devices.  Please help.

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Comments

  • Drew Hannay
    Drew Hannay Member Posts: 603

    Chuck,

    We have identified the issue with Favorites sync and we're working on a fix. Thanks for reporting this bug!

  • Larry
    Larry Member Posts: 101 ✭✭

    Is there any solution to this? I have an Android Asus Transformer and am experimenting. I have favorites in my laptop version. When I open a book on the tablet, it opens to the place where the favorite is marked. But when I close Logos on Android, it doesn't sync back with the laptop so my current reading location is not saved. I want to be able to read on both and have them open to the right place.

    Am I missing something?

  • Kevin Byford (Faithlife)
    Kevin Byford (Faithlife) Member, Logos Employee Posts: 4,309

    Is there any solution to this? I have an Android Asus Transformer and am experimenting. I have favorites in my laptop version. When I open a book on the tablet, it opens to the place where the favorite is marked. But when I close Logos on Android, it doesn't sync back with the laptop so my current reading location is not saved. I want to be able to read on both and have them open to the right place.

    Am I missing something?

    Larry,

    This thread is a year old and refers to Favorites not syncing; this issue was resolved long ago.  

    Reading position sync is different than Favorites syncing.  If you are on your Android device and are finished reading a resource, close the Logos app to force a sync.  Then, open Logos on your Desktop and press the sync button, then open the resource you were reading - the position should sync.

    If the same resource is open on multiple devices at the same time, reading position doesn't automatically update across devices.

  • Larry
    Larry Member Posts: 101 ✭✭

    Ah, thanks. I will try that I see. I knew it was old, but I guess I am not sure the difference between favorites and reading position.