can't access my books through the logos app

I am sorry if this is another thread and please include a link to the thread.

Both my wife and I are having problems with the new updated app. Every time we try to use the apps, the login screen pops up. After entering my information correctly, it remains up. If I clear up so memory and close all my open programs, including when there is only one open, I can make it work without the login screen popping up. I am running android 4.4.2 on a Galaxy Tab 4.

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Chris Geary

I am having identical issues with vyrso. I dont have a solution. The log in screen comes up. I enter my details once. The log on screen remains up. I enter my detaild again and it allows me in to vyrso. Look forward to a solution. Chris.

Graham Criddle

https://community.logos.com/discussion/comment/684032#Comment_684032

Hi Mike and Chris

Sorry to hear you are having problems.

Others have reported similar issues - see https://community.logos.com/forums/p/97576/675761.aspx for an example discussion.

In there, Kevin (from Faithlife) suggests deleting the app and reinstalling. Have you tried that and does it make any difference?

If that doesn't help will probably need to wait until next week when the Faithlife people are back in the office (although they sometimes look in on the forums over the weekend as well!)

Graham

Mike Miller

https://community.logos.com/discussion/comment/684038#Comment_684038

Thanks for the link. I will try some of their suggestions.