Nothing Works on the iPad

I can't seem to get much of anything on my iPad, other than the bible text, to work. I can't use work lookup, any of the guides, etc.

In church this morning, I got to look at blank pages.

Is this still considered the normal behavior of the iOS app? Without a manual, there's no hope of figuring out much of anything anyway.

???

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Comments

Kenneth Neighoff

The lookup feature and the guides require internet access. They should work unless the Logos servers are not working.

There were others who mentioned this as well.

Kenneth Neighoff

https://community.logos.com/discussion/comment/684430#Comment_684430

Guides and look up are working for me right now, so the servers must be back up.

Doc B

https://community.logos.com/discussion/comment/684430#Comment_684430

The lookup feature and the guides require internet access. They should work unless the Logos servers are not working.

There were others who mentioned this as well.

We have wi-fi in our Sanctuary now. I'm sure I was connected, because other apps were working/updating. But this problem with Logos wasn't limited to just this morning...it's been going on for several weeks now.

Brad

I can't seem to get much of anything on my iPad, other than the bible text, to work. I can't use work lookup, any of the guides, etc...

Sorry to hear about your troubles, Doc. I had an iPad challenge myself this weekend (https://community.logos.com/forums/t/99091.aspx). Have you seen any improvement or resolution yet?

JT (alabama24)

https://community.logos.com/discussion/comment/684435#Comment_684435

We have wi-fi in our Sanctuary now. I'm sure I was connected, because other apps were working/updating. But this problem with Logos wasn't limited to just this morning...it's been going on for several weeks now.

What version of the app? When was the last time you performed a clean install of the app?

Doc B

https://community.logos.com/discussion/comment/684512#Comment_684512

What version of the app? When was the last time you performed a clean install of the app?

Says 4.4.2.

AFAIK, I've only installed it once. Most iOS apps auto-update. Does this one not?

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/684734#Comment_684734

AFAIK, I've only installed it once.

Please perform a fresh install to see if the problem is solved.

Most iOS apps auto-update. Does this one not?

All iOS apps will auto-update if you have that setting enabled on your iOS device.

Doc B

https://community.logos.com/discussion/comment/684738#Comment_684738

Please perform a fresh install to see if the problem is solved.

And how do I do that?

Excuse me for being stupid, but I've never, ever had to do a 'fresh install' on any iOS app. Does this mean to delete it from the device and go to the app store and re-download it?

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/684745#Comment_684745

Yes.

Doc B

https://community.logos.com/discussion/comment/684747#Comment_684747

Still not getting results I was getting several months ago. Here's a single word, highlighted, and chose Bible Word Study. The study comes up empty.

[Edit: BWS works from ESV now, but not Lexham.]