Where is my book?
Comments
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Welcome! [:)]
- Which resource? (Checking to see if it is "mobile enabled")
- are you logged in with the right credentials?
- is your library search box empty, or filtered in some way?
- have you tried killing and restarting the app? Device?
- have you tried the command "rebuild index"?
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
1). Yes it is mobile
2). I am logged in but not sure bout right credentials. I have tried to logout but app will not let me.
3) no filters and not empty
4) no, I will try that.
5) no, would not know how. I thank you so much for you taking the time to help me. I am disabled ,bedridden, and I love to study God's word! It is only way to know Him. Thank you again
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DShouppe said:
Yes it is mobile
I know that you think the resource is mobile enabled, but it would be helpful for me to verify that it is so. Specifically, which resource is it?
DShouppe said:I have tried to logout but app will not let me.
There isnt a method to log out since the app is designed for "one user." If someone needed to log out, they would need to delete the app and redownload it. I don't have my iPad in front of me currently, but on the homepage there should be a "settings" button (gear wheel icon). You should be able to find out which email address you are logged in with.
DShouppe said:no filters and not empty
If the library search box is NOT empty, than the library IS being filtered. Delete everything from the search box.
DShouppe said:no, would not know how
If none of the above works, try typing "rebuild index" in the box on the home page. After typing this and pressing enter, wait a couple of minutes.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
It is vyros app. I deleted the app last night, did a complete shut down of iPad and restart, loaded the app again and still no book, I tried to get it again but because I had already gotten book it would not let me again. I even tried going thru faith life life B.S. App still no book. I thank you for your time and ministry to me thru this, but I am too exhausted from ailments to put energy to this when I am blessed to have many other great studies to do. Thank you again and may our Lord bless you and your ministry with cups overflowing of harvest and His Joy!
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deanna Shouppe said:
I tried to get it again but because I had already gotten book it would not let me again.
For clarification: You can download a resource as many times as you need to.
Also, I KNOW that you have more than one account with Logos/Vyrso because you have two separate screen names in this thread. There is a really good chance you signed in with the wrong one. If you have made purchases with both accounts, you should call Logos to have the accounts merged.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
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alabama24 said:deanna Shouppe said:I tried to get it again but because I had already gotten book it would not let me again.
For clarification: You can download a resource as many times as you need to.
Also, I KNOW that you have more than one account with Logos/Vyrso because you have two separate screen names in this thread. There is a really good chance you signed in with the wrong one. If you have made purchases with both accounts, you should call Logos to have the accounts merged.
[Y]
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