I can't find many of the Bible versions. I'm specifically looking for NLT which I have used in Proclaim for more than 2 years. Has there been a change made?
There has been. It was a long standing bug that certain bibles were available for use in Proclaim that should have required a purchase to obtain. This bug has been fixed, so now only the Public Domain bible translations are available. If you would like to use the other translations, they must be purchased.
And there was no notification sent to us when this 'bug' was fixed letting us know that we would now be required to purchase different translations?
Okay, I purchased the NLT from the Logos site for $39 now can you please help me access it on Proclaim. It still doesn't show up in the available translations.
As long as you purchased it with the account you sign into Proclaim with, you should be able to search for it in Proclaim. There is nothing else you need to do.
From my Proclaim account where it has the link 'Purchase more bibles at Logos.com' I went to Logos, purchased the NLT version and it is not available to me.
I am a little disappointed with Proclaim on this issue.
I signed in as you and I was able to see the NLT translation as the first available bible for a bible item. I took a screenshot below:
I have highlighted the translation in red. Is this not what you see when viewing a bible item in Proclaim?
I don't see that on my screen. The 1st translation I see is the ABSVD
And you have tried restarting Proclaim since purchasing the bible?
yes. 3 times
Sent you an email regarding the issue.
So every person that uses Proclaim will have to buy the different Bible translations. We have at least 10 people that use Proclaim. You are telling me that every person has to buy their own Bibles. Isn't that part of why we pay a monthly or annual subscription to Proclaim rather than buying a program? I have the main account for Proclaim and I have many Bible translations in Logos. Why doesn't that cover the Proclaim account? This is a very frustrating change without any notifications.
I apologize for the surprise/inconvenience this causing. I wasn't aware this bug was so long standing and in turn so many users would be reliant on this behavior.
A possible workaround in the meantime is to visit http://biblia.com and copy/paste the reference text.
In the meantime I will do some research to see why we're allowed to serve these Bibles freely on biblia.com and not in Proclaim. Thanks for your patience.
I have most of the versions for me since I use Logos but other users in the same group do not. I think that is very unfair to make everyone buy them when we are paying an annual subscription. I would not have recommended Proclaim to our church if I knew that upfront.
I'm working on this Sunday's sermon, and no more NIV or NLT Bible. I agree with most on here, we pay for this service, we shouldn't have to purchase common Bible translations as well, especially when the translations were available to us upon signing up for the service.
We are preaching on tithing and church expenses tomorrow, now I have to go ask for money to purchase the translations that we have used since purchasing the software.
I think it would be only fair for current paying customers to have the Bible translations that they regularly use to be purchased for them. I don't think we would have gone with Proclaim if we would have not had the translations that we use included. The reason churches are here is to teach the Word, Proclaim is what is supposed to make it easier for us to do so.
Frustrating indeed. I feel like others--if we knew there would be a charge per version we may not have went with proclaim. I thought we had a good thing going, especially when you seek to make the proclamation of Gods Word central in your worship. Wow. Big let down.
Guys it was an oversight! They are human as well as ourselves. They have to abide by copyrights just like we would have to! I myself am very appreciative of the service that they do provide.
For some of us struggling churches who are barely able to keep the doors open, this was quite a shock. My wife and I pay for the subscription (which doubled in price after the first year) and now we have to pay for something we have used for a long time (various versions of the bible).
This is REALLY making me want to go back to EasyWorship (which we own but switched to Proclaim) and Powerpoint for the sermon.
At least we could have gotten some form of communication. I am super disappointed with you guys on this. Like my wife tells me, we need to communicate more.... Don't spring this on us...
It is one thing to buy translations for the group, but for 12 users to buy 6 translations is ridiculous. How can the YouVersion Bible app provide all the translations for everyone for free?
I agree with you Richard... while I was inconvenienced during sermon prep this week, I have to say I've been a very happy customer these last two years. I switched to Proclaim from Media Shout and haven't looked back.
I hope this is something they can fix.
Wow, that's a really poor way to handle this situation which is a major regression for some of your users. No advance warning? No blog article? No apology?? Not even a pop-up message in the corner of the app?
Put yourself in the shoes of your paying customers, just for a moment. Imagine what this feels like to them. Do you think they're thankful for this totally unannounced "bug fix" that they weren't asking for?
Now I'm not saying that you shouldn't have made the change, I'm just pointing out that it could have been handled in a much more loving and caring way.
Jason
It was a long standing bug that certain bibles were available for use in Proclaim that should have required a purchase to obtain. This bug has been fixed, so now only the Public Domain bible translations are available. If you would like to use the other translations, they must be purchased.
This especially is true. I love proclaim, but it doesn't make sense to have a cloud service if you can't really share the full program with each user.,
Are you telling me that we have to buy for each individual person? Why is it not just for the account. It is a cloud app, therefore it does not need to be downloaded to an individuals system. Someone at Proclaim better get an email out to all the Admins explaining what is going on.
Yeah, I thought those were part of the annual fee for Proclaim. The ease of plugging in bible verses was one of the main reasons for going with Proclaim over other programs. We just bought our license last week wish we would have known. Hope you guys unfix this.
A work around for buying bibles for every member of the group is to buy the bibles for one account then have everyone in the group use that account when working in proclaim.
Thank you for the workaround. Still miffed about this whole thing
I understand bugs happen, but not informing us of this bug or the fix is unacceptable. I had no idea being able to use those Bibles was a bug. I have been using Proclaim for months now and I thought it was just part of the subscription. As I am preparing the presentation for Worship tomorrow I have spent half an hour trying to figure out where the Bibles went. We should have been informed of this issue and how the bug fix would affect us.
in Proclaim, you go to input the Bible verse, click on the link to look for it online. You can then cut and paste it into the text area of the Bible verse.
What a surprise, definitely doubled my prep time for tomorrows sermon. I'm not authorized to make purchases, so this bug fix has been really inconvenient with zero notice.
We literally just purchased Proclaim this week after extensive testing of the program and recommending the church pay for the license, in addition to our Media Shout program we were using. This is a major set back in my opinion and I certainly would not have pushed so hard for a software program that did not include the commonly used versions of today. We use NIV extensively. Now I have to decide if I want to cancel our year long paid subscription and go back to Media Shout, pay for new versions of Bibles for Proclaim (which are included in Media Shout) or start the research process over again for a new program to replace Media Shout. Very disappointing considering I've used Logos for years and have always been happy and impressed. Even recommended Proclaim to our sister church, wish I hadn't now.
All, I'm really sorry for the disruption this is causing. It was never our intention to mislead anyone to believe they were purchasing access to these Bibles with an on air subscription. After some research it looks like this regression was introduced in early 2014. This was a big surprise to me, we should have caught it much sooner.
Licensing Bibles to a group is uncharted territory for Proclaim. I'll be looking into this next week to see what our options are.
Thanks for your patience.
Let it be known--thank you Scott for looking into this! I (and the church I serve) greatly appreciate it.
All, I'm really sorry for the disruption this is causing. It was never our intention to mislead anyone to believe they were purchasing access to these Bibles with an on air subscription. After some research it looks like this regression was introduced in early 2014. This was a big surprise to me, we should have caught it much sooner. Licensing Bibles to a group is uncharted territory for Proclaim. I'll be looking into this next week to see what our options are. Thanks for your patience.
Thank you for the quick response. This says a lot to your customer support. Thank you and God bless.
Scott
I am sure you are on to it but may I suggest that quotations from bibles contained within presentations in 'On Screen Bible' or 'Bible' segments would be considered reasonable use.
Even making one owners bible available to others in the group to use to 'quote from' in service appropriate segments would not be considered unreasonable.
This is a GIANT fail on the part of Proclaim. GIANT. No notification and now we have to pay more for a rather pricey program. Not pleased.
This is really disappointing as a user of proclaim since beta all the bible versions were included. There was a point over a year ago a NIV version was removed and nothing was ever said then about this supposed "bug". To suddenly remove them with no notice at all is very sad. As a user from beta i was always under the impression all the versions were included in the cost, had i known it would have possibly effected my choice in software. I will be watching to see how this is handled.
Fustrated
John Carney
Never heard of a company pulling this stunt. Ruined my service this morning and now you want $10. nope. There's no fee for standard Bibles with other software.
Thanks for the headsup. Would've like to have known before today.
I used this program for 8 years and never had this issue http://www.songshowplus.com/Index. I've used yours for 5 weeks.
Thanks for your attention to this. I bought the NIV version last night on my Logos account and noticed it's not available to the group, will that be doable in the future or will each user need to purchase the translation? Can the translation be transferred to another Logos user account?
Wayne
I bought the NIV version last night on my Logos account and noticed it's not available to the group, will that be doable in the future or will each user need to purchase the translation?
Correct, this is currently a limitation of our agreement with the publisher. I'll be investigating next week to see if there is any potential for flexibility in Proclaim usage.
Can the translation be transferred to another Logos user account?
I believe it's technically possible but requires customer service, so not a great solution for sharing a Bible between group members.
I agree. We had this change made Friday as we were preparing for our weekend services. What a wrench that put in our way of doing things and caused me over an extra hour of prep time to copy and paste and then try to have the version/reference show up correctly in the screen. Because you could not choose a drop down, it did not show correctly And looked sloppy and was not uniform slide to slide. I ended up using song and announcement backgrounds for it. Very disappointed in how this was handled. We previewed proclaim while it had this "bug" that we were not aware of, and presented it as software that we could quickly pull bible verses from WITHOUT FURTHER COST. knowing the extra cost would have been factored into our decision. Especially if only one user can access the translation. I'd suggest these bugs be fixed on a Monday and notifications sent out. Allow us to work through having to do things differently before the weekend.
Yeah, I have to add my two cents and say this was not what we signed up for. My church started with Proclaim back when it was still a Beta and we have worked through all the kinks, the mess with upgrading to Mavericks on a mac, finally deciding to switch projection to a Windows machine to make things more fluid, and now this? We had a huge conference at my church this weekend with 18 churches gathered together and me in the booth. Imagine my surprise when the speaker asked for verses to be put up in NASB and IT WASN'T THERE!!!! Copy/paste from Bible Gateway would have added in all the teensy tiny footnote markings and deleting them would have been cumbersome. And as another user mentioned, the backgrounds were useless when trying to type or copy/paste them in. I ended up TYPING them myself into Power Point and using a plain background.
Please, Logos fix this. You have access to every Bible out there. Make it accessible to those of us who pay for Proclaim.
Goodbye proclaim. The long standing problem of a failure to communicate has pushed me over the edge. This is not something you just take away. You communicate with your users through an email and then rather than selling al-la-carte translations, you offer an upgrade to have the most popular translations available. i have been unhappy for some time, but when you mess with the most important feature, the word of God, that's it. Communication is important event if having many translations there by an accident or bug was a mistake. For me to add the versions that I need is going to take another $100 on top of my yearly subscription. Yeah, I will not be renewing that subscription.
Yesterday morning was very rough when I realized I couldn't use my normal translations. Thankfully I was able to use my personal Logos account with which I have purchased many different versions. However, I am not the one who runs the software and allowing others to sign in with my credentials is not an option. Please allow users in the same group to share Bible translations!
All, we have restored the Bibles (to all users) while we work towards a more permanent solution that will work for Proclaim. You can expect email notification before any future changes in this area. I sincerely apologize for the disruption we caused this past weekend.
I hope the result of that research isn't going to be "oops, we weren't allowed to serve these Bibles freely on biblia.com either and only just discovered this now after you've all been using them freely for years, but we'll have to remove them; sorry."
BibleGateway and others can freely serve all these versions. There must be something about showing limited numbers of verses at a time that makes the Bible copyright owners OK with these sites as "fair use".
Thanks for the attention to this Scott, I am so very happy to use Proclaim instead of EasyWorship with Powerpoint since I use a Mac and the church we rent uses Windows. We even got them to switch to their own Proclaim license.
I have no issues with paying for translations since they are normally copywrited works much like our CCLI SongSelect subscription. I think the "surprise" was the bigger issue.
Thanks again,
So that's the explanation for no Bible text on Sunday. Thanks for that one. As if our volunteers don't hate Proclaim enough already!
I just checked and all the bibles are missing? What is going on? I got a service to prepare for tonight!
