7028.Logos Log Files.zip
Hi Peter - and welcome to the forums
Sorry to hear you are having problems.
Thanks for posting logs but there is nothing I can see in them relating to the crash
Can you check in Windows Event Viewer to see if there is any error logged at the time of the crash?
Graham
Here's what's listed in event viewer. Does this help?
Log Name: ApplicationSource: Application ErrorDate: 3/31/2015 8:28:26 AMEvent ID: 1000Task Category: (100)Level: ErrorKeywords: ClassicUser: N/AComputer: ZaferosLaptopDescription:Faulting application name: Logos.exe, version: 6.1.0.38, time stamp: 0x5508b5b2Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000Exception code: 0xc0000005Fault offset: 0x0000001bb558aeebFaulting process id: 0x35c4Faulting application start time: 0x01d06bbec9d6681bFaulting application path: C:\Users\Peter\AppData\Local\Logos\System\Logos.exeFaulting module path: unknownReport Id: 31101363-d7b2-11e4-8283-ac7ba1459542Faulting package full name: Faulting package-relative application ID: Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-03-31T14:28:26.000000000Z" /> <EventRecordID>26019</EventRecordID> <Channel>Application</Channel> <Computer>ZaferosLaptop</Computer> <Security /> </System> <EventData> <Data>Logos.exe</Data> <Data>6.1.0.38</Data> <Data>5508b5b2</Data> <Data>unknown</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>c0000005</Data> <Data>0000001bb558aeeb</Data> <Data>35c4</Data> <Data>01d06bbec9d6681b</Data> <Data>C:\Users\Peter\AppData\Local\Logos\System\Logos.exe</Data> <Data>unknown</Data> <Data>31101363-d7b2-11e4-8283-ac7ba1459542</Data> <Data> </Data> <Data> </Data> </EventData></Event>
Thanks for that
It helps to the extent that I think - from what I seem to remember Bradley posting elsewhere - this is probably going to be difficult to track down!
I suggest you contact Logos Customer Services - contact details at https://www.logos.com/contact - and see if they can help / advise
Thanks Graham. I contacted them about an hour ago. Blessings to you as you celebrate both His death AND resurrection!
I seem to remember Bradley posting elsewhere
See https://community.logos.com/forums/p/102270/707655.aspx#707655
I seem to remember Bradley posting elsewhere See https://community.logos.com/forums/p/102270/707655.aspx#707655
Thanks Bradley - that was the one[:)]