everything works great....in preview mode....motion backgrounds....etc......but when I go on air....motions stop...and cpu usage spikes to using 50% just for proclaim.... any ideas?
Have you updated all of your drivers, most notably your video drivers? Make sure these are all up to date (check the video card manufacturer's website as they will have the most recent driver available). If these are up to date and motion backgrounds still give you trouble, try this workaround.
yes I have....I have narrowed it down to only doing it on motions I do not insert myself....say I use one from within proclaim...one from church motion graphics......using of of them will spike proclaim memory usage and set cpu to constant 50% load for just proclaim....and things become unusable until I have to force close the proclaim process.....
And doing hardware acceleration off makes motions unusable....and I'm using a core i7 4790k.... 4.0 ghz processor, quad core....... This also happens under windows 7...
We noticed similar behavior:
Drivers are up-to-date. Have yet to try disabling hardware acceleration. I'll do that next.
Hey Jonathan and Adam. If you could provide the info regarding your video cards (make, model, etc) that would be great. We are trying to compile some info to gain traction here and find a machine that is able to reproduce the issue in house.
I am running an intel xenon processor....6gigs of ram....250 gig samsung 850 evo ssd....and an nvidia gtx 750ti
all of this is running under windows 7 professional 64 bit edition.
All windows drivers as well as video drivers are up to date......like I have said before....I only have this issue with videos from church motion graphics built into proclaim......I don't have the free trial anymore....and I make sure I have all videos in the wmv format to make sure they play without a doubt....in which they do.....going to eventually move to windows 8.1 for native mp4 playback as well.....
so my issue is not relevant anymore but for some folks that actually pay for church motion graphics, maybe it is....
