How to leave Logos Cloud
Since Logos Cloud is for people without base packages how does one leave after they've signed up?
Comments
-
Been listening to "Hey, you, get off of my cloud" (Rolling Stones) lately? [;)]
Sorry, couldn't help joking. I have no idea how to leave Logos Cloud once you've signed up. I'm sure Customer Service can help you with that if there's no obvious way from your login profile.
0 -
Scott Groethe said:
Since Logos Cloud is for people without base packages how does one leave after they've signed up?
Scott, to leave the group, you can go to the group https://faithlife.com/logos-cloud/activity, on the right side of the page, click on the down arrow next to "You are a Follower", and then click "Leave this group.
0 -
What harm comes of being signed up?
0 -
Chris duMond said:Scott Groethe said:
Since Logos Cloud is for people without base packages how does one leave after they've signed up?
Scott, to leave the group, you can go to the group https://faithlife.com/logos-cloud/activity, on the right side of the page, click on the down arrow next to "You are a Follower", and then click "Leave this group.
That's how to leave the Faithlife group "Logos Cloud", but it doesn't seem to be how one would stop being subscribed to Logos Cloud which is what the OP was asking.
0 -
I don't know, it might be. After all, that is the way I got signed up for Logos Cloud, simply by joining the FL group, which is kinda scary.Rosie Perera said:Chris duMond said:Scott Groethe said:Since Logos Cloud is for people without base packages how does one leave after they've signed up?
Scott, to leave the group, you can go to the group https://faithlife.com/logos-cloud/activity, on the right side of the page, click on the down arrow next to "You are a Follower", and then click "Leave this group.
That's how to leave the Faithlife group "Logos Cloud", but it doesn't seem to be how one would stop being subscribed to Logos Cloud which is what the OP was asking.
0 -
David Taylor Jr said:
I don't know, it might be.
I think this would be the case for the "early access" crowd. I'm assuming that doesn't constitute a "subscription" to Logos Cloud, but rather a pre-release trial. Could be wrong.
For book reviews and more visit sojotheo.com
0 -
John Kight said:
I think this would be the case for the "early access" crowd. I'm assuming that doesn't constitute a "subscription" to Logos Cloud, but rather a pre-release trial. Could be wrong.
My impression, too. Once Faithlife asks for a credit card then I imagine your Orders page will have a way to stop your subscription. Faithlife could give us a clear answer.
Pastor, North Park Baptist Church
Bridgeport, CT USA
0 -
Sorry that wasn't very clear.
I was letting the OP know how to unsubscribe from the group right now. The FL group is how we'll be administering the license for Logos Cloud, ie if you're a follower of the Logos Cloud Faithlife Group on June 1, we're going to unlock a license for you. Thus, if you unfollow the group, you will essentially be opting out of the Logos Cloud Early Release Program before it even starts.
When someone joins the LogosCloud Faithlife Group sometime in June, we will unlock a license for them at that time.
- No one currently has Logos Cloud. The Logos Cloud Faithlife Group is a mechanism we're using to administer the Early Release Program and delivering the licenses to Logos Cloud Premium on June 1.
- The license we are unlocking is for Logos Cloud Premium and is only valid from June 1- June 30. You will not be able to use it after June 30. (so if you join on June 15, you get Logos Cloud Premium for 15 days).
- We are not taking credit cards for the Early Release from June 1 - June 30. You won't be able to purchase Logos Cloud until July 1.
- On July 1, we will open up Logos Cloud to the public to purchase/subscribe. At that time, we will take credit cards, and unlock whatever level of license you subscribe to.
- When you subscribe to Logos Cloud on July 1, and you wish to cancel it, you can do so in the Subscriptions area in your profile.
Hope this helps. Let me know what I need to clarify.
0 -
Pastor, North Park Baptist Church
Bridgeport, CT USA
0 -
Thanks.
0 -
Chris, that's a wonderful answer and I really like how Faithlife has set this launch up. [Y]
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
0 -
Chris duMond said:
When someone joins the LogosCloud Faithlife Group sometime in June, we will unlock a license for them at that time.
- No one currently has Logos Cloud. The Logos Cloud Faithlife Group is a mechanism we're using to administer the Early Release Program and delivering the licenses to Logos Cloud Premium on June 1.
- The license we are unlocking is for Logos Cloud Premium and is only valid from June 1- June 30. You will not be able to use it after June 30. (so if you join on June 15, you get Logos Cloud Premium for 15 days).
- We are not taking credit cards for the Early Release from June 1 - June 30. You won't be able to purchase Logos Cloud until July 1.
- On July 1, we will open up Logos Cloud to the public to purchase/subscribe. At that time, we will take credit cards, and unlock whatever level of license you subscribe to.
- When you subscribe to Logos Cloud on July 1, and you wish to cancel it, you can do so in the Subscriptions area in your profile.
Excellent explanation. I still have it on my to-do list to contact some folks I think may want to check it out. What is the best link to send them to introduce them?
Using adventure and community to challenge young people to continually say "yes" to God
0 -
-
Bruce Dunning said:
What is the best link to send them to introduce them?
Thanks Bruce, and everyone else, for your willingness to help us get Logos cloud in the right hands! The best place to send people is to https://logoscloud.com. They can get some information, create an account, and sign up from there.
Thanks again, we're really excited to partner with you guys in this!
0 -
Just over six thousand persons have signed up.
Mission: To serve God as He desires.
0 -
After I test Logos Cloud, if I want one of the higher tiers of Logos Cloud, can my sales rep handle that for me? Will you offer yearly subscriptions to Logos Cloud as well? If I have a year subscription to Logos Now and decide to switch to a high end tier to Logos Cloud that contains all the same features of Logos Now, can I cancel Logos Now and have the partial credit applied to a Logos Cloud higher tier?
Nathan Parker
Visit my blog at http://focusingonthemarkministries.com
0 -
I think the trial is on the top tier right?Nathan Parker said:After I test Logos Cloud, if I want one of the higher tiers of Logos Cloud, can my sales rep handle that for me? Will you offer yearly subscriptions to Logos Cloud as well? If I have a year subscription to Logos Now and decide to switch to a high end tier to Logos Cloud that contains all the same features of Logos Now, can I cancel Logos Now and have the partial credit applied to a Logos Cloud higher tier?
0 -
David Taylor Jr said:
I think the trial is on the top tier right?
I believe it's the Diamond ($49.99) level.
Longtime Logos user (more than $30,000 in purchases) - now a second class user because I won't pay them more every month or year.
0 -
I stopped following the logos cloud group and I rebooted my computer as instructed by customer-service. I didn't stop downloading and it did not remove all the new books. Please help me remove this from my computer and return my logos back to the way it was.
0 -
I certainly hope that Logos will arrange a way to remove content so as not to clutter up the drive of users either in the Logos Cloud subscription if it gets cancelled or in Logos Now for the free month-long access to books that we don't end up buying.
Dr. Kevin Purcell, Director of Missions
Brushy Mountain Baptist Association0 -
I don't know about how to leave Logos Cloud, but I'm old enough that every time I see this thread, a certain Rolling Stones some comes into my head.
Eating a steady diet of government cheese, and living in a van down by the river.
0 -
Kevin A. Purcell said:
I certainly hope that Logos will arrange a way to remove content so as not to clutter up the drive of users either in the Logos Cloud subscription if it gets cancelled or in Logos Now for the free month-long access to books that we don't end up buying.
Well, when my download of Cloud is finished, I intend to tag all these recent additions to the library with something like "Cloud". Then I'll be able to select and hide all of them in one go when the licence expires - shouldn't be an issue and not interfere with any updates these resources may get in the next weeks or stuff I buy in this time.
Have joy in the Lord!
0 -
Same issue as I unintentionally signed up. 3 calls to customer support and they are still trying to figure out how to remove me from Logos Cloud so I do not need to download and hide these resources. Logos Cloud should be clear about how to sign up, what is included etc. Even if free for 1 month, to have a large download, index and then hide and remove resources is not the preferred way to introduce this product. I just want the free trial cancelled please and soon, so books I do order can be downloaded.
Thanks
0 -
I did not sign up, so I have no way of testing, but is Logos Cloud listed under the "Subscriptions" part of your account? Logos Now is.
0 -
Rick said:
is Logos Cloud listed under the "Subscriptions" part of your account?
It is not currently as we are using a temporary access license for the June free trial. When we make all tiers of Logos Cloud available on July 1, it will show up in "Subscriptions".
0 -
John Fidel said:
Same issue as I unintentionally signed up. 3 calls to customer support and they are still trying to figure out how to remove me from Logos Cloud so I do not need to download and hide these resources. Logos Cloud should be clear about how to sign up, what is included etc. Even if free for 1 month, to have a large download, index and then hide and remove resources is not the preferred way to introduce this product. I just want the free trial cancelled please and soon, so books I do order can be downloaded.
Thanks
Yeah, that was my surprise as I received an invite a few days ago from someone and thought I was just joining a FL group. To my surprise today I saw the PC was running slow and I see about 4 GB of resources being downloaded or about 1500 resources. I didn't think this was a gift from Logos but nothing showed up in my account page. I had to call customer service to inquire what was happening. They told me it was Logos Cloud. I didn't want it so now like others I have to work though the deletion.
There should of be some sort of verification prompt that indicated what was about to happen and let you not do it. Also it should of been clearer when you signed up to the FL group that you were automatically subscribing.
BTW, the sales guys had no explanation as to why I was seeing the resources being downloaded.
0 -
Not ideal, but not the end of the world.
0 -
Chris,
I am a Logos 6 user, I would like to try Logos Cloud [:)] but, my main concern is ... is there someway for me to tell (sort) in the Library as to which Resources were "subscribed" from Logos Cloud and which Resources were purchased and owned.
I have a fairly sizable Library, and I am concern about massive Library management nightmare(s). I recall in Libronix (Logos 3 and earlier) we can see Licensing information and know how a particular Resource has been licensed.
Thank you.
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
0 -
LimJK said:
is there someway for me to tell (sort) in the Library as to which Resources were "subscribed" from Logos Cloud and which Resources were purchased and owned
Not currently, but we know that this would be a useful feature and it's something we'd like to implement in an update to the software. See also the discussion here: https://faithlife.com/logos-cloud/topics/1970
0 -
Not currently, but we know that this would be a useful feature and it's something we'd like to implement in an update to the software. See also the discussion here: https://faithlife.com/logos-cloud/topics/1970
Bradley,
Thank you for answering my question. However, I cannot access the link that you have provided as I am not yet a "follower" in Logos Cloud, for fear of Library Management issues of differentiating OWNED and SUBSCRIBED Resources.
JK
MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1
0
