Bug: The Psalm 119 Experience...A formatting Experience you will never forget...

Please don't tell me about how Logos simply convert files as they are received from the publisher for Vyrso titles... I already know that. The formatting of this book is not acceptable and needs to be fixed up if Vyrso is going to continue to sell it. I'm not a fan of Vyrso devotionals full stop because of the lack of tagging but thought I would purchase this one because this is such a great Psalm to reflect upon.
I opened up three copies of the resource so I could show in the one snapshot what a hatchet job has been made of this resource.
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I purchased as well but hadn't got round to looking at it yet. You are right.. its unreadable in this format. But I have never come across this in Vyrso before so I presume this will be corrected.... soon!
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Disciple of Christ (doc) said:
The formatting of this book is not acceptable and needs to be fixed up if Vyrso is going to continue to sell it.
Agreed.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
I've complained about an unreadable Vyrso Table of Contents once (it was all smooshed together into one paragraph like that one), and it was fixed promptly. I suggest editing the subject line to prefix it with "BUG:" though, so it stands out to the Faithlife folks who peruse the forums looking for issues they need to deal with.
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I sent an email.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Hi everyone,
I've forwarded this to our content production team to see what we can do for you—I apologize for the reading experience presented in this ebook. I'll give you updates as they come in!
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Thanks Erin and Alabama also.
Erin Land said:Hi everyone,
I've forwarded this to our content production team to see what we can do for you—I apologize for the reading experience presented in this ebook. I'll give you updates as they come in!
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This really is unacceptable. I bet they forgot to include the side of cognitive dissonance as well. Psa. 119:113.
ASUS ProArt x570s Creator, AMD R9 5950x, HyperX 64gb 3600 RAM, ASUS Strix RTX 2080 ti
"The Unbelievable Work...believe it or not." Little children...Biblical prophecy is not Christianity's friend.
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Update: Content Production is still looking into this. Due to technical issues with this file, we are holding off on making changes until we can get a solution figured out that won't be further detrimental to the ebook's formatting. Thanks for your patience!
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Erin Land said:
Update: Content Production is still looking into this. Due to technical issues with this file, we are holding off on making changes until we can get a solution figured out that won't be further detrimental to the ebook's formatting. Thanks for your patience!
This is not a surprise. From what I understand, cognitive dissonance isn't easy to accommodate. But fear not...somehow or other, people always find a way!
ASUS ProArt x570s Creator, AMD R9 5950x, HyperX 64gb 3600 RAM, ASUS Strix RTX 2080 ti
"The Unbelievable Work...believe it or not." Little children...Biblical prophecy is not Christianity's friend.
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Erin
The same issue is found in "The Anabaptists and Contemporary Baptists: Restoring New Testament Christianity". Can you please have content production look at this one as well? The TOC looks just like the TOC on the Psalm 119 resource.
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Mark said:
The same issue is found in "The Anabaptists and Contemporary Baptists: Restoring New Testament Christianity". Can you please have content production look at this one as well? The TOC looks just like the TOC on the Psalm 119 resource.
Erin knows about that as I'd reported it before and she says the problem in the conversion process that caused it has been fixed. https://community.logos.com/forums/p/104719/724090.aspx#724090
But apparently they haven't re-converted that book yet.
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Thanks Rosie
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Thanks for the additional update Erin.
Erin Land said:Update: Content Production is still looking into this. Due to technical issues with this file, we are holding off on making changes until we can get a solution figured out that won't be further detrimental to the ebook's formatting. Thanks for your patience!
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Mark,
I've just reached out again to our CP team to get a status update on this title to get it converted and all cleaned up. I'll let you know what I find out!
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Thanks Erin
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Hi everyone,
I've just received word that this title should be all fixed now! I apologize for any inconvenience and thank you for bringing this to my attention.
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Fixed... well done Faithlife.
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Just got the updated files for both books when I turned on my computer. Thank you Erin and to those in the background for getting such a quick turnaround on fixing up the issues.
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