"Logos Customer Service" emails

I just noticed something.

After I pick up a book from Vyrso, the email I get is from "Logos Customer Service". Shouldn't it be from "Faithlife Customer Service" or "Vyrso Customer Service" or something similar? The books aren't from a website called Logos, for a program called Logos, or from a company called Logos (anymore).

Find more posts tagged with

Resources

Comments

Bruce Dunning

Interesting observation. When I order from Noet the email is from Noet Customer Service <CustomerService@Noet.com>

I can't imagine that it is not intentional. Perhaps it is because Vyrso and Logos have a similar target group.

Rosie Perera

It's probably a goof. Just one of those things they haven't remembered to change yet since the changeover to the new company name. Another is the copyright notice at the bottom of the forums. It still says "© 2014 Logos Bible Software".

Bruce Dunning

https://community.logos.com/discussion/comment/737666#Comment_737666

It's probably a goof. Just one of those things they haven't remembered to change yet since the changeover to the new company name. Another is the copyright notice at the bottom of the forums. It still says "© 2014 Logos Bible Software".

You might be right, but it has been that way for a long time. I also noticed the 2014 copyright at the bottom of the page.

Erin (Faithlife)

https://community.logos.com/discussion/comment/737670#Comment_737670

Hi everyone,

I've forwarded this along to see if we can get this updated asap. Thanks for catching this!

Rosie Perera

https://community.logos.com/discussion/comment/737675#Comment_737675

I've forwarded this along to see if we can get this updated asap.

Thanks, Erin! Did you notice that I'd mentioned a second issue in my response? That needs to be forwarded to someone as well. Thanks!

SineNomine

I just downloaded a book from Vyrso and my confirmation email came from Vyrso Customer Service. [Y]

Edwin Bowden

https://community.logos.com/discussion/comment/740734#Comment_740734

Same today for Noet. Confirmation came from Noet Customer Service.