Why was a login forced today?

I believe that this is to confirm to new regulations with regard to user permissions.

This is not the case and there are no "new regulations".

This was also not the case, no new permissions were added.

I have most of my library downloaded on my iPad - 3,000 plus volumes. They are no longer downloaded as a result of the forced log in. there is now a time and an internet cost factor as a result of your bug

That is unfortunate.  Bugs do happen despite our best intentions.  As always, I strongly recommend that nobody download thousands of books locally to their device unless absolutely necessary (i.e. they are without any access to the internet for a lengthy amount of time and will need every single one of those thousands of downloaded books during that time).  

I personally think we should have removed the "Download All" option long ago because it has the potential of misleading customers into thinking it will improve the mobile experience or speed up the app.  To the contrary, it has mostly caused anguish for customers who might have to re-download thousands of resources should something go wrong (like happened last night).

This was also not the case, no new permissions were added.

I had never seen this before yesterday (the parts highlighted in yellow in the picture below):

Ah, I see what you mean and I stand corrected.

This is related to the new single sign-in feature we shipped for all our websites.  Sign in should happen automatically for all of our sites unless your are not signed in on any of them.

The only time you would see this dialog is if you changed your password on a different device or explicitly signed out of the current site, or (as happened Monday night) we invalidated all tokens to fix a sign in bug (a bug we didn't intend to happen).

So, should you see the above dialog it's related to a new feature and the only new "permission" is to allow one Faithlife site to access another Faithlife site; this is required for single sign-in to work.  This has nothing to do with software piracy, new regulations, etc.

I like this new feature.

Me too, I will let the server team know.!

Matthias,

Please see https://community.logos.com/forums/t/113006.aspx .

Here is THE problem above all others I have- the sign in screen says it "wants permission" to use my data.

Charles,

What you mention here is unrelated to the subject of this post, and it makes things difficult when trying to find topics later on.  Please create a new thread for this topic.

Suggestion would be: Anytime your going to do something on the back-end that can knock us out of work- send out emails, texts, put it on the forums ( whatever form of communication) with a date and time so we can be prepared and have a plan on our end.

I think this idea has merit and is a fair request although I'm sure it is not that easy to always know whether work on the back-end might negatively impact things.

Charles and Bruce -

I completely agree that all parties should (if possible) be notified in advance whenever anything might change that could affect customer productivity in any way.  The reality is at times that simply *is not possible*.  When a person falls down on the sidewalk clutching his chest at 11pm, the medics don't wait until 8am the next morning for a staff meeting to discuss the best course of action to help that person and then first notify his family about it.

Believe it or not, we *do* care and therefore took action right away on Monday night to solve a problem that might have affected tens of thousands of customers, but actually only affected a few dozen because we took immediate action to fix it.  That immediate action caused the issue at hand.

Over the years Google's Gmail has gone down many times, without any notice.  How is it possible that a company worth $367,600,000,000 could have their email service go down without notice?  Mistakes happen, they didn't plan on it, and didn't announce it because they were too busy fixing it.