ESV study bible notes
The logos app on my iPad isn't showing the ESV study bible notes in my library, but it works fine on my MacBook. It's the same on the faithlife study bible app. Help!
Pastor, Mt. Leonard Baptist Church, SBC
Comments
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Some common tips:
- Can you confirm that you have internet access?
- Have you tried killing the app and opening it again?
- Is your library filtered with any text? If so, make sure to delete the text else you may have filtered the resource out of view.
- Have you ensured you are using the right username & password?
- Have you tried the command "rebuild index" from the home page?
- Have you tried deleting and reinstalling the app? NOTE: you will have to redownload resources and documents
If none of that works, please provide more info:
- What device?
- What version of which app(s)?
- What version of iOS?
- Did you recently purchase this resource, or have you owned it for a while? If the latter, have you ever been able to access this resource?
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1. Yes, I have internet access.
2. Yes.
3. No.
4. Yes
5. Where is that on the iOS app?
6. This is the one thing I haven't tried yet. I will let you know if that works.
1. iPad Mini
2. Newest version of iOS Logo
3. iOS 9.0.1 (I think)
4. No, I have used it on both my iPad and MacBook in the past.
Pastor, Mt. Leonard Baptist Church, SBC
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Uninstalling and reinstalling worked.
Pastor, Mt. Leonard Baptist Church, SBC
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Does it work on the iOS app? Because I tried it and it didn't do anything....
Pastor, Mt. Leonard Baptist Church, SBC
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Does it work on the iOS app? Because I tried it and it didn't do anything....
Yes. It doesn't do anything visible and you have to let it work a bit. The mobile app isn't the same beast as the desktop app... the command really just rebuilds the library. It isn't a command that most users ever need to use or know about.
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Uninstalling and reinstalling worked.
...and to think...Mac people used to make fun of PC people for having to do simple restarts.
[:O]
Eating a steady diet of government cheese, and living in a van down by the river.
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