When I exit On Air it says Loading Audio File then Proclaim crashes, running on Mac.
Sorry to hear this. Is this every time or occasionally? Could you submit us your log file and Apple diagnostic report? This article will show you how.
Also, I noticed you aren't on the current update. Updating may resolve your issue.
Thanks for the report.
Jordan Sjodin
Herb, sorry to hear this. Can you please reproduce the crash then post the log file from that session? Directions can be found here.
I attempted to reproduce this issue on one of your presentations and was unable to crash Proclaim. I notice that you have several 0 second audio files, so somewhere in the audio file creation process something is going wrong. I'm looking into it and will update you when we've taken a look at your logs.
I installed the latest update and it still crashed. Will send log file next.
Did you get the Log File?
No I did not. Did you try to post it here? Or did you email it to us?
Jordan
I can't get it to attach. what email address do I send it to?
Please send the log to:
ProclaimDev _at_ faithlife.com
Just emailed the log file. Sorry for the delay.
Bad email address, did not go.
Try Nick.Ericson _at_ faithlife.com
