Highlights in Vyrso on iPhone do not sync

Hi,

I just noticed that the highlights entered in Vyrso on my iPhone do not sync to my desktop or my iPad. I know that some years back, there was a similar issue that was fixed by Logos. Since then, it worked flawlessly. Does anybody else have this problem? Is there a resolution?

Armin

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Comments

Graham Criddle

There are similar issues reported from time to time.

Please follow the steps outlined at https://community.logos.com/forums/t/113554.aspx to try and narrow things down a bit and let us know what you find out

Armin

https://community.logos.com/discussion/comment/774298#Comment_774298

Thanks, Graham, for the fast reply. I read through the link and also the longer thread at https://community.logos.com/forums/p/113869/754220.aspx#754220

None of the issues mentioned seem to apply to my situation. I'm currently traveling internationally and will give it another try when I am back home. I fear that I might have to reinstall the app. This, however, means that all the highlights entered on my iPhone that were not synced will be lost.

Armin

Graham Criddle

https://community.logos.com/discussion/comment/774299#Comment_774299

Armin.

Are you able to check if the highlights entered in Vyrso are syncing to documents.logos.com?

Armin

https://community.logos.com/discussion/comment/774301#Comment_774301

Deleting the app from my iPhone and reinstalling it fixed the sync issue. Now my highlights entered on the iPhone sync back to my desktop.

Armin