thumbnails don't show video background

Hi. I am having difficulties with the thumbnails. Whenever I add a background video, the thumbnail shows a white background. This started happening with the most recent software updates. Older items before the updates show the thumbnail correctly. If you change the background on the older items, the thumbnail then shows white background. I've tried searching online and the Proclaim forums but couldn't find anything about this.

Thank you in advance for your help

03644.Proclaim.log

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Scott Alexander

Thanks for the feedback. I can reproduce the issue with local video files. We'll get this fixed soon.

Scott Alexander

https://community.logos.com/discussion/comment/782957#Comment_782957

Update: just fixed the bug and we plan to ship an update tomorrow. You'll need to re-add the local file items to resolve the issue for existing items. Should fix all future adds though.

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