I tried to post our sermon and there was only 10 minutes of recording listed under the recordings drop down. We should have had at least 30 minutes. Any idea why that might be?
Not sure Bob.. is the computer you are looking at the one it was recorded on? Could be that the ten minute recording was a test and the actual recording is still on the machine back at church. If someone closes Proclaim before it uploads the recording you won't see on other computers. Opening Proclaim on the recording machine should let it finish.
If that isn't the case, could you post your logs here and we will take a look into finding your recording for you.
http://support.proclaimonline.com/hc/en-us/articles/203763785-How-do-I-submit-log-files-
Thanks,
Jordan Sjodin
Sorry to trouble you with this problem. It turns out the recording start and stop were somehow reversed, so it was operator error. Thanks anyway.
