Quality Control: Missing Images and Diagrams in John Frame's "A History of Western Philosophy"

It's now after the holidays, so could we get some feedback from Faithlife employees on the images, diagrams, and "Illustration Credits" (pp. 831–838) that have been entirely excluded and/or excised from the "Logos edition" of John Frame's A History of Western Philosophy (as discussed in this thread and in the review section of the product page)? Are these things being looked into? Will they be addressed?

I would be grateful for any assistance you can offer.

Mark Barnes said:

I've just sent a message to Faithlife to ask them to comment on this thread. I know that lots of the non-sales staff are still catching up after the Christmas/New Year break, but hopefully someone will get to this soon.

Thank you, Mark. I truly appreciate it! I assumed as much and am more than willing to patiently await a response. That said, I also wanted to make sure this thread doesn't disappear into forum oblivion.

Kyle G. Anderson said:

Adam Olean said:

Kyle G. Anderson said:

We've now gotten feedback from P&R. We can begin the process of including the images. At this point it's too early to give an exact date that work will be done. I'm hopeful it will be with in a month.

Thanks, Kyle! I am looking forward to the update. I assume it will include the excised "Illustration Credits," as well.

Now that there are illustrations to credit it will most certainly be included.

Kyle, I know it's been a while since the creation of this thread. I just wanted to add, however—in case you or any of your fellow Faithlife colleagues see this—that in the future, I would expect Logos to include "Illustration Credits" and accurately represent the actual text, table of contents, and general content of a book regardless of copyright restrictions on some or all its images. Even without the images, some users might actually want to track down references in their research and reading. They might want to know what's missing, so they can look it up. Moreover, they might assume that the table of contents in their "Logos Edition" actually reflects the table of contents in the print edition. How am I and other users supposed to know that Faithlife employees decided that a heading in the table of contents or the book was superfluous and, thus, excised it? As I stated above, "I would rather Faithlife accurately represent the content that's there (e.g., [the] text) [rather] than excise it [altogether] [i.e., the text this is not restricted together with the images that are restricted], even if there happen to be copyright limitations on several images. I hope that such editorial liberty in 'Logos editions' is the exception, not the norm!"

It really raises questions about just how reliable "Logos editions" actually are when the content of the text can be unnecessarily excised from the table of contents and back matter as it was in this resource. So, rather than you saying, "Now that there are illustrations to credit it will most certainly be included." I would rather hear you say, "It should have been, and will now be, included regardless of their being illustrations to credit." Please take this as constructive criticism. I hope it helps to keep in mind the perspective of those who may be using Logos for reading and research. The text and table of contents need to accurately represent the actual content that's in the book (copyright issues permitting, of course).

Thanks again for taking care of the missing images and diagrams in John Frame's A History of Western Philosophy. I'm looking forward to the update. It's these kind of books that suit the Logos/Noet platform so well! I really appreciate the excellent work that you all you do. [Y]

Kyle G. Anderson said:

George Simopoulos said:

Hi Kyle,

I've ceased reading this book, expecting the images to come in relatively soon. I was just wondering what the ETA is now. Thanks

The updated version with diagrams and images is being pushed out on Tuesday.

Hi Kyle,

It appears that there is one small problem left to resolve. If you look at the "Contents" section of this book, it does not does not include the "Illustration Credits" (as mentioned earlier in this thread and illustrated below). Otherwise, the update has been a very welcome improvement, indeed!