Slides missing in Sermon Recoording

Hello,

I did a Sermon recording today in the Service and some of the Slides are missing. The main slide that seems to be missing is a slide I created. The Slide is names "Winner - Title". This is the first time that I have had a slide not show in the recording. I have attached my logs.

Thanks,

Ken Johnson

3034.Proclaim Logs.zip

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Scott Alexander

I believe this issue is related to a bug we have in our server side slide renderer. Similar report here https://community.logos.com/forums/t/127662.aspx

Once we fix the bug the black images will automatically be replaced with the proper image so there's no need to delay publishing to SoundFaith.

Sorry for the inconvenience, we'll keep this thread updated.

Ken Johnson

https://community.logos.com/discussion/comment/830954#Comment_830954

Thank you. I will wait for the update.

Scott Alexander

https://community.logos.com/discussion/comment/830998#Comment_830998

Thank you. I will wait for the update.

This should be fixed now. Sorry for the inconvenience!

https://community.logos.com/forums/p/127636/831143.aspx#831143

Ken Johnson

https://community.logos.com/discussion/comment/831694#Comment_831694

It seems to be fixed in the actual slides in the proclaim file

but not in published slides that's on sound faith. I neede to know

if I re-publish the the sermon will get keep the same date

because all of the sermons are in chronological order in

sound faith under our profile and I would like to keep it that wY

Thanks,

Ken Johnson

Scott Alexander

https://community.logos.com/discussion/comment/833629#Comment_833629

It seems to be fixed in the actual slides in the proclaim file

but not in published slides that's on sound faith.

Can you provide a link to the sermon on SoundFaith? and possibly a time offset for the black slide? I would expect it to "just work" now and would like to investigate further.

Republishing affect the ordering.

Ken Johnson

https://community.logos.com/discussion/comment/833745#Comment_833745

https://soundfaith.com/sermons/139806-im-a-winner-july-3-2016

Its the very first slide..The Sermon starts off with a black

screen but that very 1st screen should be a slide.

Thanks,

Ken Johnson

Scott Alexander

https://community.logos.com/discussion/comment/833747#Comment_833747

I can see the image. I expect your browser cached the invalid image. Try reloading the page using CTRL + F5

Ken Johnson

https://community.logos.com/discussion/comment/833750#Comment_833750

Thank you..The refreshing the page worked..