Logos 7 Library Popover on Logos.com

Dear Logos,

I have a large Logos 7 library (Platinum).

I also have a Logos Now membership.

I even have a Logos Cloud subscription (Plus).

So why do I continue to receive a popover every time I visit Logos.com (even when signed in with my Faithlife ID) asking me to choose how I want to study so I can be recommended a Logos 7 library (and for the fun of it, when choosing a study method, it recommends a library smaller than the one I own)?

Can you please do me a favor and remove this popover when I'm signed into Logos.com when visiting the home page so I can spend two seconds more in figuring out what I want to purchase next instead of dealing with a popover that's recommending something less than I already own?

Thanks!

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Comments

MJ. Smith

Unfair - I just went to logos.com and I don't get a library popover [:'(] Okay, I don't really want one but was curious what you were talking about ... and since I don't see it, I still don't know.

Joseph Turner

https://community.logos.com/discussion/comment/878463#Comment_878463

That's strange. I don't get the popover either. What browser are you using?

Matthew

https://community.logos.com/discussion/comment/878464#Comment_878464

I can verify that this is real, but I am currently unable to post a screenshot.

Joseph Turner

https://community.logos.com/discussion/comment/878465#Comment_878465

I tried it with Chrome, IE, Edge, and Firefox, and it only showed up once before I logged in to Firefox. I am on PC of course.

What platform/browser are you guys experiencing this with?

Keep Smiling 4 Jesus :)

Apologies since unable to replicate popover on logos.com (while concur with annoyance).

Which web browser(s) ?

Keep Smiling [:)]

Jan Krohn

https://community.logos.com/discussion/comment/878469#Comment_878469

I get it on Chrome when Adblock is disabled.

To get rid of it, install Adblock Plus as a browser plugin. www.adblockplus.org

Then add the "Fanboy's Annoyance List".

Nathan Parker

https://community.logos.com/discussion/comment/878470#Comment_878470

I get it on Chrome when Adblock is disabled.

To get rid of it, install Adblock Plus as a browser plugin. www.adblockplus.org

Then add the "Fanboy's Annoyance List".

My popover is different from that one. Will try to grab a screenshot of it next time I'm at Logos.com. Mine gives me six options to choose from som it can recommend a Logos 7 library to me (which I already own).

I have AdBlock enabled, but I don't have the Fanboy list. Should I add it?

I'm generally on Chrome under Windows 10 when it happens.

I don't mind occasional popovers, but to continue getting popovers recommending something less than I already own is annoying. It's as if Faithlife is telling me I spent too much money on Platinum and I should take it back and get something smaller. :-)

Jan Krohn

https://community.logos.com/discussion/comment/878481#Comment_878481

I have AdBlock enabled, but I don't have the Fanboy list. Should I add it?

The annoyance list removes all elements that are not actually ads, but still annoying.

So you see too many annoying stuff on the internet, add the annoyance list.

(It will only cover objectively annoying things of course ;-)

Simon’s Brother

I have not seen it personally, but I would assume you do not own every Logos 7 library so they are encouraging you to buy one of the denominational libraries you don't own.

Nathan Parker

https://community.logos.com/discussion/comment/878499#Comment_878499

I have not seen it personally, but I would assume you do not own every Logos 7 library so they are encouraging you to buy one of the denominational libraries you don't own.

It's actually encouraging me to get regular Silver, when I own regular Platinum. I guess Faithlife is telling me I bought too big of a library. :-)

Nathan Parker

https://community.logos.com/discussion/comment/878608#Comment_878608

Above is what is showing up. I've clicked a few of them, and they take me to regular Silver when I already have regular Platinum.

Jan Krohn

https://community.logos.com/discussion/comment/878609#Comment_878609

By the way, click the bottom link, answer 3 questions, and choose a free resource!

Simon’s Brother

https://community.logos.com/discussion/comment/878608#Comment_878608

Oh that does not make sense.

I have not seen it personally, but I would assume you do not own every Logos 7 library so they are encouraging you to buy one of the denominational libraries you don't own.

It's actually encouraging me to get regular Silver, when I own regular Platinum. I guess Faithlife is telling me I bought too big of a library. :-)

Simon’s Brother

https://community.logos.com/discussion/comment/878608#Comment_878608

Oh that does not make sense.

I have not seen it personally, but I would assume you do not own every Logos 7 library so they are encouraging you to buy one of the denominational libraries you don't own.

It's actually encouraging me to get regular Silver, when I own regular Platinum. I guess Faithlife is telling me I bought too big of a library. :-)

Glenn Airoldi (Faithlife)

https://community.logos.com/discussion/comment/878619#Comment_878619

The popover you're seeing is part of a short term project that will be completed prior to February 7. You will notice it disappear within the next week or so.

Nathan Parker

https://community.logos.com/discussion/comment/878625#Comment_878625

The popover you're seeing is part of a short term project that will be completed prior to February 7. You will notice it disappear within the next week or so.

Great to know. Looking forward to it being gone. Ideally, I'd like for Faithlife to include a check in the website to see if I already own a Logos 7 library (when signed in with my Faithlife ID) and if so, don't show the popover. You could be spending that time showing me something else I don't already own and could be tempting me to purchase it. :-)

Glenn Airoldi (Faithlife)

https://community.logos.com/discussion/comment/878629#Comment_878629

Yes, we're going to wholeheartedly agree with you on this. [:)]

PetahChristian

https://community.logos.com/discussion/comment/878631#Comment_878631

Yes, we're going to wholeheartedly agree with you on this.

Now if we could come to some wholehearted agreement over the "Total value if sold separately" math, that would be brilliant! [<:o)] That "value" still appears to be inflated, instead of merely being an accurate sum of the new-to-you resource prices.