[BUG] Font issues
Hi,
I am having problems with the resource "Let's Learn About the Lord's Prayer". Most of the book does not have any text. Only pictures are displayed.
Does anybody else have this problem?
Comments
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We will take a look. Thanks.
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@alabama24: Visual filters are not enabled for this resource.
@Kyle: Many thanks for looking into this.
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Armin said:
Does anybody else have this problem?
Yes, I do have the same problem, and already raised it a month ago.
https://community.logos.com/forums/t/139387.aspx
Since I'm not in a sufficiently sarcastic mood right now, I better refrain from any further commenting...
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I received an email from the Logos support department that this book would be withdrawn from Vyrso. I'm okay with this solution, although I was rather hoping for an update to fix the resource.
Ah, well...
Anyway, I had a short discussion with customer support about numerous other children's books with similar issues that make these books unreadable. She told me that only a small number of children's books have been identified and withdrawn.
So let me list the other ones that could need some treatment. These are ojnly the ones I have purchased in the past. I'm sure there are many more.
At least one instance of missing text.
The text becomes visible upon export, therefore seems to be technically there. So maybe this issue can be fixed through an updated resource?
Some images are duplicate, some images are missing. Here's a page from Kindle preview as an example.
- "Cottonmouth and the River" is no lobger available on Vyrso. The resource has overlapping and missing images.
I think this is it. If these three books could be looked at, that's be great.
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For me, the "donkey book" works. Our daughter loves it.
Armin
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Are you sure your copy contains the full text? Do you have the following lines in it? (I don't)
The donkey got up; his tears had all dried.
With big bulging muscles, he started to stride.
No longer a donkey that no one could ride,
Now he had courage and power and pride!
He started to stride; he started to run.
He couldn’t believe he was having such fun!
With a clipity-clop and a clipity-clop,
He kept right on going with no need to stop.
But as they drew near to the gate of the town,
The donkey could hear a very strange sound.
The curious noise made him perk up his ears.0 -
Hi Jan,
You are right. This text and some other text is missing in the donkey book. Based on your screenshots, I also found that text is missing from "The Story of King Jesus".
I am surprised that Vyrso withdraws these books rather than fixes them. It really is a pity.
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I got a reply from customer service that both the Donkey and King Jesus will neither receive an update to fix the issues, nor be withdrawn from Vyrso.
Note to self: use the preview function next time before buying any children's book from Vyrso...
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