Graceway Media
Friends,
I followed the directions to remove and relink my Graceway Media account, however nothing shows up in the "owned" tab when I select Graceway Media.
Help?
Comments
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Sorry about this. I will take a look and let you know what I find
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Speaking of Graceway Media, have you all fixed the new media import yet?? The Graceway Media hasn't been refreshed in over a year. Just a friendly reminder!
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Ok, same problem as the original poster. Updated this morning and now I can't access Graceway content at all. It says I don't "own" anything. I've unlinked and relinked my account info and nothing... I have a revival service tonight. Please fix asap!
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I am on a call with tech support for this issue as well. on hold. they last said it may be something on their end and not "my (our)" computer.
will let you know what they say...0 -
Thank you!
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the tech said that they will reply to my post when they have an answer. so no update, but they did say they would let me know when they have something. they are doing some updates to how gracewaymedia is connected in proclaim.
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Thanks, Brent, for the update. Hopefully they have this fixed soon. I have a revival service tonight. May have to workaround the issue.
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at least we know it's not on "our side", so any workarounds we come up with for media that works, will work. in my case, Sunday's presentation is full of things that I specifically chose, as I was praying/building my message.
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tczinder and Josh. Looks like both of you have Igniter+Graceway accounts? Also looks like the new Graceway code does not handle that... Currently working on a fix.,It should be a server side change. Sorry for inconvenience.
Brent, you have a different problem though? Sounds like you never had a Graceway account? I'm gonna followup with you via email.
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Indeed I do! Thanks for looking into this.
-T
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I just shipped our web services! This issue should be fixed. Let me know if you run into other issues!
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This seems to be fixed for me! Thank you so much. The Proclaim team at Faithlife is AWESOME! Same thing with the team at Graceway!
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Has this import caused content that isn't available in partner media from Graceway to inadvertently get pulled in?
I've somehow started pulling locked graceway items into my presentations in the last 2 weeks....
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Actually yes it did... But I believe I have taken care of that now. Are you still encountering this? Sorry for the confusing situation
- Jordan
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Jordan,
Yes, I'm still encountering this. Brandyn has been looking into this issue for me via another thread.
-j
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Jason, I just wanted to let you know that I found the issue with the media and I have fixed it. Tomorrow we will run a script that will clean up all the affected pieces.
Thanks for bringing this up!
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