Possible Bug: Sort by High and Low Not Working When Logged In

Andrew Biddinger · May 2018

I don't know if this is specific to me or for anyone logged in when searching books of EBooks. But, when I sort my results by high or low nothing shows up. So, for example, this link doesn't return any results for me: https://ebooks.faithlife.com/search?context=product&sortBy=price-low&limit=15&page=1

Joshua Tan · May 2018

Yeah, I was also experiencing this.

See here for FL response: https://community.logos.com/forums/p/166350/977125.aspx#977125

Keep Smiling 4 Jesus :) · May 2018

Andrew Biddinger said:
I don't know if this is specific to me or for anyone logged in when searching books of EBooks.

Others are experiencing "" search results => https://community.logos.com/forums/p/166350/977125.aspx#977125

Keep Smiling [:)]

Andrew Biddinger · May 2018

https://community.logos.com/discussion/comment/977285#Comment_977285

Thanks! It just started happening to me May 1st. So, I don't know if that would help FL narrow down the issue....

Celeste Fiorillo · May 2018

https://community.logos.com/discussion/comment/977359#Comment_977359

Andrew Biddinger said:

Thanks! It just started happening to me May 1st. So, I don't know if that would help FL narrow down the issue....

Thanks, Andrew.

Andrew Biddinger · May 2018

https://community.logos.com/discussion/comment/977611#Comment_977611

Celeste Fiorillo said:

Thanks, Andrew.

Any ETA on this?

Jordan David Lange · June 2018

https://community.logos.com/discussion/comment/980285#Comment_980285

I cannot sort by price either, I tried multiple browsers on both pc and my smartphone(Samsung S8+).

Ron Jackson · June 2018

https://community.logos.com/discussion/comment/981404#Comment_981404

I thought it was just me.

Andrew Biddinger · June 2018

https://community.logos.com/discussion/comment/981415#Comment_981415

Thanks for sharing that you all are having issues with this too! Still an issue for me.

Paul M · June 2018

https://community.logos.com/discussion/comment/982809#Comment_982809

I'm having the same problem too, slightly surprised it is still not resolved!

Andrew Biddinger · August 2018

https://community.logos.com/discussion/comment/984957#Comment_984957

Any update on this FL?

Deborah Keiser · August 2018

https://community.logos.com/discussion/comment/990742#Comment_990742

We're working on the search function for the site now. This issue is part of the overall problem of not being able to search the site content and should be fixed along with the other search issues around the beginning of September.

Thanks for asking!

Andrew Biddinger · August 2018

https://community.logos.com/discussion/comment/990754#Comment_990754

Thanks for responding!

Andrew Biddinger · October 2018

https://community.logos.com/discussion/comment/990754#Comment_990754

Deborah Keiser said:

We're working on the search function for the site now. This issue is part of the overall problem of not being able to search the site content and should be fixed along with the other search issues around the beginning of September.

Hey Deborah!

Do you know where FL is on this? Looks like it is still not working.

Dr Jason Harris · November 2018

I'm having this same problem. It's been a long time. Any idea when it will be fixed FL?

Deborah Keiser · November 2018

https://community.logos.com/discussion/comment/1014788#Comment_1014788

The new search feature is due to launch TODAY around 10 a.m. Pacific! This should solve sort by low to high, and more search needs like faceted search for newly added products, author name, publisher, on sale products, and genre, etc. I know this has been a pain point since the site switch last February. Thanks for your patience as we tackled search improvements and the launch of Logos 8.