Page 2 of 3 (47 items) < Previous 1 2 3 Next >
This post has 46 Replies | 4 Followers

Posts 2815
Kevin A. Purcell | Forum Activity | Replied: Mon, Jun 1 2015 10:37 AM

I certainly hope that Logos will arrange a way to remove content so as not to clutter up the drive of users either in the Logos Cloud subscription if it gets cancelled or in Logos Now for the free month-long access to books that we don't end up buying.

Posts 3052
Doc B | Forum Activity | Replied: Mon, Jun 1 2015 11:01 AM

I don't know about how to leave Logos Cloud, but I'm old enough that every time I see this thread, a certain Rolling Stones some comes into my head.

https://www.youtube.com/watch?v=O3F4GmbHl5g

My thanks to the various MVPs. Without them Logos would have died early. They were the only real help available.

Faithlife Corp. owes the MVPs free resources for life.

Posts 11719
Forum MVP
NB.Mick | Forum Activity | Replied: Mon, Jun 1 2015 11:01 AM

Kevin A. Purcell:
I certainly hope that Logos will arrange a way to remove content so as not to clutter up the drive of users either in the Logos Cloud subscription if it gets cancelled or in Logos Now for the free month-long access to books that we don't end up buying.

Well, when my download of Cloud is finished, I intend to tag all these recent additions to the library with something like "Cloud". Then I'll be able to select and hide all of them in one go when the licence expires - shouldn't be an issue and not interfere with any updates these resources may get in the next weeks or stuff I buy in this time.  

Running Logos 9 latest (beta) version on Win 10

Posts 2524
Forum MVP
John Fidel | Forum Activity | Replied: Mon, Jun 1 2015 12:30 PM

Same issue as I unintentionally signed up. 3 calls to customer support and they are still trying to figure out how to remove me from Logos Cloud so I do not need to download and hide these resources. Logos Cloud should be clear about how to sign up, what is included etc. Even if free for 1 month, to have a large download, index and then hide and remove resources is not the preferred way to introduce this product. I just want the free trial cancelled please and soon, so books I do order can be downloaded.

Thanks

Posts 1821
Rick | Forum Activity | Replied: Mon, Jun 1 2015 12:58 PM

I did not sign up, so I have no way of testing, but is Logos Cloud listed under the "Subscriptions" part of your account? Logos Now is.

Posts 132
LogosEmployee
Chris duMond (Faithlife) | Forum Activity | Replied: Mon, Jun 1 2015 1:05 PM

Rick:
is Logos Cloud listed under the "Subscriptions" part of your account?

It is not currently as we are using a temporary access license for the June free trial. When we make all tiers of Logos Cloud available on July 1, it will show up in "Subscriptions". 

Posts 316
Bruce Roth | Forum Activity | Replied: Mon, Jun 1 2015 3:39 PM

John Fidel:

Same issue as I unintentionally signed up. 3 calls to customer support and they are still trying to figure out how to remove me from Logos Cloud so I do not need to download and hide these resources. Logos Cloud should be clear about how to sign up, what is included etc. Even if free for 1 month, to have a large download, index and then hide and remove resources is not the preferred way to introduce this product. I just want the free trial cancelled please and soon, so books I do order can be downloaded.

Thanks

Yeah, that was my surprise as I received an invite a few days ago from someone and thought I was just joining a FL group.  To my surprise today I saw the PC was running slow and I see about 4 GB of resources being downloaded or about 1500 resources.  I didn't think this was a gift from Logos but nothing showed up in my account page.  I had to call customer service to inquire what was happening.  They told me it was Logos Cloud.   I didn't want it so now like others I have to work though the deletion.

There should of be some sort of verification prompt that indicated what was about to happen and let you not do it.  Also it should of been clearer when you signed up to the FL group that you were automatically subscribing. 

BTW, the sales guys had no explanation as to why I was seeing the resources being downloaded.

Posts 2524
Forum MVP
John Fidel | Forum Activity | Replied: Mon, Jun 1 2015 4:37 PM

Not ideal, but not the end of the world.

Posts 1002
LimJK | Forum Activity | Replied: Mon, Jun 1 2015 7:49 PM

Chris,

I am a Logos 6 user, I would like to try Logos Cloud Smile but, my main concern is ... is there someway for me to tell (sort) in the Library as to which Resources were "subscribed" from Logos Cloud and which Resources were purchased and owned.

I have a fairly sizable Library, and I am concern about massive Library management nightmare(s). I recall in Libronix (Logos 3 and earlier) we can see Licensing information and know how a particular Resource has been licensed. 

Thank you.

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

Posts 9069
LogosEmployee

LimJK:
is there someway for me to tell (sort) in the Library as to which Resources were "subscribed" from Logos Cloud and which Resources were purchased and owned

Not currently, but we know that this would be a useful feature and it's something we'd like to implement in an update to the software. See also the discussion here: https://faithlife.com/logos-cloud/topics/1970 

Posts 1002
LimJK | Forum Activity | Replied: Mon, Jun 1 2015 11:21 PM

Bradley Grainger (Faithlife):

Not currently, but we know that this would be a useful feature and it's something we'd like to implement in an update to the software. See also the discussion here: https://faithlife.com/logos-cloud/topics/1970 

Bradley,

Thank you for answering my question.  However, I cannot access the link that you have provided as I am not yet a "follower" in Logos Cloud, for fear of Library Management issues of differentiating OWNED and SUBSCRIBED Resources.

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

Posts 9069
LogosEmployee

LimJK:
However, I cannot access the link that you have provided as I am not yet a "follower" in Logos Cloud

Sorry, I should have realised that.

In that thread, Phil mentioned that we're working on making a shared collection available, so you can use that to help filter resources in your Library (once you get the Cloud download).

Posts 1002
LimJK | Forum Activity | Replied: Tue, Jun 2 2015 12:23 AM

Bradley Grainger (Faithlife):

Sorry, I should have realised that.

In that thread, Phil mentioned that we're working on making a shared collection available, so you can use that to help filter resources in your Library (once you get the Cloud download).

Bradley,

Thanks Smile

The Collection approach may not address my concern. Can I illustrate a problem that I anticipate ... last night I was reviewing some of the Commentary Set(s) that I owned for a while. I discovered 4 of these Set(s) have one additional new volume each.  Currently can depend on Dynamic Pricing on Logos Website to identify these missing volumes to purchase them.

I fear, once I sign up Logos Cloud I would have a problem if I cannot differentiate between OWNED vs SUBSCRIBED Licensed Resources. Specific case: 

  • Baker Exegetical Commentary on the New Testament: 1–2 Thessalonians is the newly published missing Volume for my case.
  • I understand that Baker is one of the Publishing Partner for Logos Cloud.

I belong to the camp that wants to purchase and own logos resources Smile but, thought of experimenting with Logos Cloud.

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

Posts 11719
Forum MVP
NB.Mick | Forum Activity | Replied: Tue, Jun 2 2015 3:01 AM

LimJK:

I fear, once I sign up Logos Cloud I would have a problem if I cannot differentiate between OWNED vs SUBSCRIBED Licensed Resources.

LimJK,

that's not an issue currently. The Logos.com website doesn't recognize the temporary Cloud licence at all currently (and for some time until a better solution come along, see https://community.logos.com/forums/p/105700/731805.aspx#731805 ), so even if you have the resources in your library available through Cloud, the shop shows them as non-owned and you may buy them, including getting dynamic pricing.

Case in point are the Black's NT Commentaries or Themelios, both in the monthly June Sale as well as in Cloud.

Note that a product collection would include all your library resources that are part of the Cloud offering, which doesn't differentiate between owned vs. subscribed. That's where it might be advisable to use a mytag:Cloud or a special rating once the resources download.

A better solution going forward would be that Logos exposes the licence experience date as a field in the library (soon, people may have rented resources, may have resources for one month through LNow, a pre-paid one-year of Cloud and another Cloud level for one-month).  

Running Logos 9 latest (beta) version on Win 10

Posts 10819
Forum MVP
Jack Caviness | Forum Activity | Replied: Tue, Jun 2 2015 3:11 AM

John Fidel:

Even if free for 1 month, to have a large download, index and then hide and remove resources is not the preferred way to introduce this product. I just want the free trial cancelled please and soon, so books I do order can be downloaded.

Seems to be something I also misunderstood. To me, "Cloud" implied that all these resources would reside there, not clutter up my computer. Now, I just want out of the Cloud and I also want all this gone from my Library.

Posts 2524
Forum MVP
John Fidel | Forum Activity | Replied: Tue, Jun 2 2015 4:47 AM

Jack,

I had to wait several hours after canceling before the 2.71 Gig download was not longer prodding me. I did not have to download and then hide hundreds of book. I have every one of my books tagged, so I could have seen all that were "cloud" books and hidden them. I suggest a call to customer service to cancel your "Logos Cloud". 

If you have downloaded you need to hide the books for them to be removed from your hard drive and then reindex. My concern is how many people will have gigs of resources left on their HD after this "trial". No one with any significant size library will continue on the subscription without some dynamic pricing which has yet to be determined.

The other not so pleasant alternative is to  get a list and go to your resources directory and manually remove them. An e mail from customer support suggested to reinstall the program including a complete download of resources to only remove those left by the trial...

I spent a lot of time working with my library to get it where I want it and do not want a mess left after a 30 day trial. But there are worse things than having to try out hundreds of new resources for a month for free...

Message me if you need more clarification.

Posts 10819
Forum MVP
Jack Caviness | Forum Activity | Replied: Tue, Jun 2 2015 5:04 AM

John

Thanks for the information. Reluctant to hide resources, as something worthwhile may have come down at the same time. There was one journal from the Master bundle, but I don't know if there was anything else. I don't really have a problem with HD space, so I may just leave it alone. Will make sure I do not launch Logos Win in the meanwhile Big Smile I like to keep it updated in case of a fatal bug in the Mac beta.

Posts 316
Bruce Roth | Forum Activity | Replied: Tue, Jun 2 2015 7:21 AM

Chris duMond:

Scott Groethe:

Since Logos Cloud is for people without base packages how does one leave after they've signed up?

Scott, to leave the group, you can go to the group https://faithlife.com/logos-cloud/activity, on the right side of the page, click on the down arrow next to "You are a Follower", and then click "Leave this group. 

Chris,

Does simply clicking on "Leave this group" keep you from having to download the resources?   I have two installs on the PC, Verbum and Logos Beta.  I see that Verbum has downloaded the 4GB as it was running.  I presently do not have Logos Beta running.  So now that I have unsubscribed and I invoke the Logos Beta I assume it will not download the resources?

Posts 1002
LimJK | Forum Activity | Replied: Tue, Jun 2 2015 7:27 AM

NB.Mick:

that's not an issue currently. The Logos.com website doesn't recognize the temporary Cloud licence at all currently (and for some time until a better solution come along, see https://community.logos.com/forums/p/105700/731805.aspx#731805 ), so even if you have the resources in your library available through Cloud, the shop shows them as non-owned and you may buy them, including getting dynamic pricing.

Case in point are the Black's NT Commentaries or Themelios, both in the monthly June Sale as well as in Cloud.

Note that a product collection would include all your library resources that are part of the Cloud offering, which doesn't differentiate between owned vs. subscribed. That's where it might be advisable to use a mytag:Cloud or a special rating once the resources download.

A better solution going forward would be that Logos exposes the licence experience date as a field in the library (soon, people may have rented resources, may have resources for one month through LNow, a pre-paid one-year of Cloud and another Cloud level for one-month).  

Mick,

Thanks for your input that for the month of June 2015 Logos Cloud is made available via Faithlife Group mechanism, so it does not interfere with Licensing as you have described when doing new purchases of OWNED Resources.  

However, in July 2015 the Real Subscription Mechanism will be used, I suppose it is going to be something like in Logos Now (I subscribed to this). Not sure if we can differentiate during (a) purchasing and (b) in the Library when downloaded.

From the reply above by Bradley, something is going to be done to expose the Licensing information. I just need some assurance that we can sort library by OWNED or SUBSCRIBED Resources so that we can Hide or Tag with confidence. I apologize if I sound paranoid, because I spent months to get my Library in Order ... Tagging, Collections, Parallel Resources Set, etc.

The Community Collection idea and manual tagging idea for Cloud Resources seem like a stop gap measure, it can work provided you do not get your OWNED resources (New Purchases, Pre-Pub, Logos Now and Logos Cloud download at the same time.  Then we have to manually manage ourselves; that is my fear Sad

I am struggling whether I should signup or not to signup Sad

JK

MacBookPro Retina 15" Late 2013 2.6GHz RAM:16GB SSD:500GB macOS Sierra 10.12.3 | iPhone 7 Plus iOS 10.2.1

Posts 9069
LogosEmployee

John Fidel:
If you have downloaded you need to hide the books for them to be removed from your hard drive and then reindex. My concern is how many people will have gigs of resources left on their HD after this "trial".

See https://community.logos.com/forums/p/105692/731742.aspx#731742 

Page 2 of 3 (47 items) < Previous 1 2 3 Next > | RSS