No longer possible to send books to Kindle?

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This post has 66 Replies | 9 Followers

Posts 5
David Brandt | Forum Activity | Replied: Thu, Mar 31 2016 4:34 PM

SGeiser: Agreed.  How many average users check (or even have a reason to check) the forum on a regular basis?  I had no idea this was going to be removed.  And I imagine the vast majority of users had no idea either.

Posts 64
Eric Ross | Forum Activity | Replied: Thu, Mar 31 2016 5:14 PM

If it is true that Amazon is prohibiting this use, then they are accomplishing what they are intending by creating a walled garden for their resources and making it hard for other sellers to use their devices.  Even so, there needs to be a different path for us that works using the local install of .mobi books into our devices.  Having a .mobi with our name/email embedded that we can place in other readers is essential for any monograph that we want to read cover to cover.  The eyestrain using my iPad compared to my e-ink device is unacceptable.  This effectively leaves Vyrso out in the cold as far as I am concerned.  For the same reason, I don't buy books from Apple and Google.  Is there another e-ink alternative that FL can partner with?  I would gladly buy another device to accomplish this.

Other publishers that I use just send the book as an attachment to my kindle email.   This does not seem to have the same issues as using the Send To Kindle feature.

From the Amazon terms:  https://www.amazon.com/gp/help/customer/display.html?nodeId=201139380

Prohibited Uses

You may not charge a fee to deliver content via the Service, and you may not use the Service to deliver content for which you charge a fee. You may not use the Service to send stolen, unauthorized, or otherwise illegal content. You may not misuse the Service. You may not include functionality that proxies, requests or collects Kindle customer information.

Posts 33
Pastor Don Carpenter | Forum Activity | Replied: Thu, Mar 31 2016 5:48 PM

This is frustrating.  Logos should do what it takes to fix this...no blame shifting and excuses...Once again... the product I paid top dollar for is now changing without my approval.  

Posts 570
HansK | Forum Activity | Replied: Thu, Mar 31 2016 5:51 PM

Pastor Don Carpenter:
without my approval.  

Big Smile

MacOS Sierra / Logos 7 Collector's Edition & All Base Packages / Logos Now

Posts 8
SGeiser | Forum Activity | Replied: Thu, Mar 31 2016 10:55 PM

According to this post, Faithlife is considering extending the "send-to-kindle" functionality for a couple of weeks for those of us, who haven't been notified about retiring this service.

That would at least be a small step in the right direction...

Posts 22
Kernel Sanders | Forum Activity | Replied: Fri, Apr 1 2016 5:16 AM

So still no official answer from Faithlife... The function still is available, but does not seem to work. 

I have to say i am disappointed, that theres no information so far about future plans in this regard. 

- What are the exact reasons for this step? 

- Will the feature return? 

- If so, when will that be the case?

- Will you at least be able to download an ePub or mobi file and sync it with your kindle device manually? (The process via the export function is just ridiculous!) 

Posts 28022
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Apr 1 2016 5:22 AM

Lysander Mayr:
The function still is available, but does not seem to work

The tool will still be in the software until users update to the next version (currently in beta), which will remove the tool.

OSX & iOS | Logs |  Install

Posts 251
Rod | Forum Activity | Replied: Fri, Apr 1 2016 8:29 AM

alabama24:
The tool will still be in the software until users update to the next version (currently in beta), which will remove the tool.

While the tool is still "there", it's functionality appears to be gone, i.e. it says "Kindle upload in progress" but it doesn't actually upload the book.

I agree that this is something that we should have received more warning on.  It is another case of FaithLife failing their customer base. 

I can understand if it is beyond their control because of Amazon BUT the failure to give adequate warning lies with Faithliife.

Posts 8132
LogosEmployee

Taxee:

While the tool is still "there", it's functionality appears to be gone, i.e. it says "Kindle upload in progress" but it doesn't actually upload the book.

None of the Send To Kindle functionality has been turned off or disabled yet. It still works just as well as it did a week ago. (Books can fail to upload for a number of reasons, and this has always been the case.)

Posts 8132
LogosEmployee

I've also been informed that due to the substantial increase in demand for our Send To Kindle service (about 100× more requests than normal), books may take many hours to be delivered. 

Posts 1847
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Fri, Apr 1 2016 9:57 AM

Because the email didn't make it to everyone in advance, we're going to keep the feature and the service live for two more weeks. When 6.11 ships on Monday, April 18, the feature and service will be disabled. You may continue to use it for the next two weeks, and books you send to Kindle will continue to work even after April 18.

As Bradley noted, it may take longer than normal for your books to process. The demand yesterday was exceptionally high.

I'm sorry again for the late notice—and that we have to retire a feature many of you really enjoy.

Posts 1059
William Gabriel | Forum Activity | Replied: Fri, Apr 1 2016 10:53 AM

Bradley Grainger (Faithlife):

I've also been informed that due to the substantial increase in demand for our Send To Kindle service (about 100× more requests than normal), books may take many hours to be delivered. 

Please hear what customers are saying in their use regarding this feature.

Something tells me that you can't just create plain .mobi files for us to email to Kindle ourselves since we can only print/export 100 pages at a time. However, if you were to encrypt the .mobi before sending it to us, would that satisfy your publisher contracts? The code is out there to "de-drm" a Kindle book, so I presume the opposite would work. Or perhaps Amazon would be willing to work with you to create these encrypted files.

Posts 5
David Brandt | Forum Activity | Replied: Fri, Apr 1 2016 11:31 AM

Phil Gons,

Please pass on my thanks to the team at Faithlife.  I appreciate the extra two weeks very much.  Thank you for this gesture.

David

Posts 645
Jim | Forum Activity | Replied: Fri, Apr 1 2016 11:51 AM

David Brandt:
SGeiser: Agreed.  How many average users check (or even have a reason to check) the forum on a regular basis?  I had no idea this was going to be removed.  And I imagine the vast majority of users had no idea either.

Agreed

Have a great day,
jmac

Posts 40
Mac | Forum Activity | Replied: Fri, Apr 1 2016 2:05 PM

thanks!

Posts 959
Yasmin Stephen | Forum Activity | Replied: Fri, Apr 1 2016 2:08 PM

Phil Gons (Faithlife):

Because the email didn't make it to everyone in advance, we're going to keep the feature and the service live for two more weeks. 

Will an email be sent out to inform customers (who do not frequent the forums) about this new development?

Posts 266
LogosEmployee
Celeste Fiorillo | Forum Activity | Replied: Fri, Apr 1 2016 2:11 PM

Yes, an email update will send out this afternoon and we also added an app message within Logos for people who had used the feature.

Posts 959
Yasmin Stephen | Forum Activity | Replied: Fri, Apr 1 2016 2:12 PM

Celeste Fiorillo:

Yes, an email update will send out this afternoon and we also added an app message within Logos for people who had used the feature.

Thanks Celeste, the email just came through for me Yes

Posts 6735
DAL | Forum Activity | Replied: Fri, Apr 1 2016 2:36 PM

LOL whining! As if it was FL's fault! If amazon decided to cancel, then there's nothing FL can do about it. Stop your silly threats about not buying from faithlife or taking issue with the company for not announcing anything. Nobody has to announce anything here! Besides there was already a thread discussing this, why play dumb and whine and pretend nothing's been said before. If you don't want to buy from FL any more then fine, nobody's going to miss your busines, trust me! Byeeeeee! 😂😁😆

Posts 6735
DAL | Forum Activity | Replied: Fri, Apr 1 2016 2:38 PM

Celeste Fiorillo:

Yes, an email update will send out this afternoon and we also added an app message within Logos for people who had used the feature.

Che, no les hagas caso.  Entre más atención les prestes más  pesados se ponen! 😜

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