Important Information about Faithlife Connect and Logos Now

For Logos Now customers being migrated to Faithlife Connect, here are a couple important details to know.

1) You will maintain your Logos Now benefits until your Logos Now renewal date, or 11/12/18, whichever is later. By way of example;

if your Logos Now renewal was up this April, we extended your access at no extra cost to you and you will get all your Logos Now benefits until 11/12/18.
if your Logos Now renewal was up in December, you will get all your Logos Now benefits until December.

2) Additionally, with Connect Starter, you get Faithlife TV, Faithlife Courses, and Logos Editions of Bible Study Magazine (BSM) right now, along with a promo code to use on a library, feature set, or an upgrade to Connect Essentials or higher level of Connect, if you wish. You can get started using Faithlife Connect at connect.faithlife.com/get-started.

3) Effectively, nothing will change for you until 11/12/18 at the earliest (later if your renewal date was later), and you'll be able to enjoy all benefits of Connect AND Now until then.

The Logos Now FAQ page may be somewhat helpful in answering some of your questions: https://connect.faithlife.com/now-faq

This comparison chart may also be helpful in determining the differences between Logos Now, Connect Starter, and Connect Essentials features. The chart doesn’t take into consideration all the other benefits that come in Connect Starter and Connect Essentials: https://connect.faithlife.com/now-connect-compare

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Chris,

Just curious ... what is the significance of 11/12/18? Why was that particular date picked? Something to do with the rollout of L8?

Tom Reynolds

https://community.logos.com/discussion/comment/957894#Comment_957894

It would be truly significant if it was 5 years earlier!

Mike Binks

1) You will maintain your Logos Now benefits until your Logos Now renewal date, or 11/12/18, whichever is later. By way of example;

For the sake of clarity can we be told is this 11th December 2018 or November 12th 2018?

PetahChristian

https://community.logos.com/discussion/comment/958058#Comment_958058

For the sake of clarity can we be told is this 11th December 2018 or November 12th 2018?

November 12th. You can see this information on your account's subscriptions page.

Mike Binks

https://community.logos.com/discussion/comment/958060#Comment_958060

Thanks Petah

I must get one of those automatic translator programmes sometime.

:-)

Bruce Dunning

https://community.logos.com/discussion/comment/958060#Comment_958060

For the sake of clarity can we be told is this 11th December 2018 or November 12th 2018?

November 12th. You can see this information on your account's subscriptions page.

I had the same question when I first saw this Mike. Perhaps it is because we both don't live in the US. Personally I don't understand why the full form is not used in this kind of setting to eliminate possible confusion.

David A. Peterson

Chris, thanks for "standing in the gap" as you and Phil (and Bob) attempt to satisfy and explain to what appears to be an emotional time for some.

My request is a little more simple, would you be able to also add Full and Extended Logos Feature sets to the Connect/LogosNow chart, for those who are trying to make the most economical and functional decision?

This would definitely help in a very transparent way to decipher which is the most economically viable decision point.

Thank you again,

Warmest Regards,

Dave

Patrick Rietveld

Could someone explain how it works with the courses? On the website is says: Depending on your subscription level, you can take up to eight courses a year. Choose from over 200 courses on a broad range of biblical and theological topics.

How can you choose? If I go to the connect hub right now, there are only a few courses available, but 196 unavailable. Does this list change?

Joey Midgett

https://community.logos.com/discussion/comment/958330#Comment_958330

How do I even get to the Connect hub?

Patrick Rietveld

https://community.logos.com/discussion/comment/958335#Comment_958335

https://connect.faithlife.com/get-started

Joey Midgett

https://community.logos.com/discussion/comment/958337#Comment_958337

Yeah, no new courses available to me at all. just the same 12 courses I already own. The rest say unavailable.

PetahChristian

https://community.logos.com/discussion/comment/958341#Comment_958341

Yeah, no new courses available to me at all. just the same 12 courses I already own. The rest say unavailable.

Can you post a screenshot, please. I don’t see unavailable appearing anywhere in the list of courses, and I see over a hundred to choose from.

scooter

https://community.logos.com/discussion/comment/958342#Comment_958342

Yeah, no new courses available to me at all. just the same 12 courses I already own. The rest say unavailable.

Can you post a screenshot, please. I don’t see unavailable appearing anywhere in the list of courses, and I see over a hundred to choose from.

I see 11 available + 193 unavailable. The site calls these courses ''plans.''

I dunno how 2 post a screen shot.

PetahChristian

https://community.logos.com/discussion/comment/958343#Comment_958343

I dunno how 2 post a screen shot.

Use the paper clip icon to include an image in your post.

PetahChristian

https://community.logos.com/discussion/comment/958343#Comment_958343

I see 11 available + 193 unavailable. The site calls these courses ''plans.''

It sounds like you are looking at the Courses tool inside Logos. That's not the store website, that's the Logos web app.

You first have to "purchase" a course for $0.00 using the coupon code from the Connect web site (store). Once you've done that, Logos will download the course, and it will then appear in the Courses tool.

PetahChristian

https://community.logos.com/discussion/comment/958330#Comment_958330

How can you choose? If I go to the connect hub right now, there are only a few courses available, but 196 unavailable. Does this list change?

You clicked on the Courses icon at the top of the hub, which opens the Logos web app and shows you your available courses that you already own.

Instead you need to scroll down to "Claim your benefits," purchase a course for $0.00 using the coupon code, then go back to Logos (web app or desktop), which will download the course. It will then appear in the Courses tool, where you can start it.

Beloved Amodeo

For Logos Now customers being migrated to Faithlife Connect, here are a couple important details to know.

What is the deadline for the use of the $200 coupon?

Patrick Rietveld

https://community.logos.com/discussion/comment/958348#Comment_958348

Instead you need to scroll down to "Claim your benefits," purchase a course for $0.00 using the coupon code, then go back to Logos (web app or desktop), which will download the course. It will then appear in the Courses tool, where you can start it.

Got it. Thanks!

Does it mean that after the year the course will be removed from the resources?

PetahChristian

https://community.logos.com/discussion/comment/958495#Comment_958495

Got it. Thanks!

Does it mean that after the year the course will be removed from the resources?

You’re welcome.

Yes, it is access only (a temporary, not a permanent license). The course is removed after six months, and you have a year to use the coupon to choose a course.

More details are in the FAQ: https://connect.faithlife.com/faq

Paul

https://community.logos.com/discussion/comment/958430#Comment_958430

For Logos Now customers being migrated to Faithlife Connect, here are a couple important details to know.

What is the deadline for the use of the $200 coupon?

Hi Beloved - The email I received from Faithlife suggests that the coupon can be used now or you can wait and use it when Logos 8 is released. No specific date is given as a deadline. Here are the actual words of the email:

You’ve been a big part of what has made Logos Now such a great program, and we want to show our appreciation. We’re not quite ready to announce a release date for Logos 8, but when it comes, you’ll save $200. Just use coupon code NOW200OFF once Logos 8 is released. (Don’t worry: we’ll send you reminders with the coupon code once we release Logos 8.)

And if you can’t wait for Logos 8, feel free to use it on any Logos 7 base package, feature set, or library (English language editions only). To apply your savings to a Faithlife Connect subscription, call (888) 308-7621.

Hope this assists.

Keep well

Paul

Claude Brown Jr

Okay Have been making my way through the wilderness and just when I thought I made it out I fell into a hole. FLC says that have access to T&T Clark Johannine Studies (10 vols.), but having tried the online app to no avail. How do access the collection without outright purchase? Any clues ? By te way only two days left...

Beloved Amodeo

https://community.logos.com/discussion/comment/958509#Comment_958509

We’re not quite ready to announce a release date for Logos 8, but when it comes, you’ll save $200. Just use coupon code NOW200OFF once Logos 8 is released. (Don’t worry: we’ll send you reminders with the coupon code once we release Logos 8.)

Thanks for your reply, Paul,

My question is in response to this email. The time frame for release is not disclosed as explained, however, no limit was announced probably for the same reason. I am asking for clarification or a guesstimate.

NB.Mick

https://community.logos.com/discussion/comment/958595#Comment_958595

Okay Have been making my way through the wilderness and just when I thought I made it out I fell into a hole. FLC says that have access to T&T Clark Johannine Studies (10 vols.), but having tried the online app to no avail. How do access the collection without outright purchase? Any clues ? By te way only two days left...

It seems the link from the connect page does not open a book - which maybe is due to the fact that FLC gives access to a bundle and thus is unclear about which book to open. So it just opens the app.logos.com webpage for me, too. However, FLC giving access means we have been granted with a temporary license which again means those books downloaded into our libraries. You can filter them out by putting series:"library of new testament studies" into the library search field of either the desktop application or the web app.

Claude Brown Jr

https://community.logos.com/discussion/comment/958600#Comment_958600

I know but not there ether?

Claude Brown Jr

https://community.logos.com/discussion/comment/958600#Comment_958600

Nor are there any pending downloads....

NB.Mick

https://community.logos.com/discussion/comment/958603#Comment_958603

I know but not there ether?

You have been subscripted to FLC, right? You could check https://store.faithlife.com/account/subscriptions?ssi=1 to be sure - just since Chris wrote someplace that they have a number of customers on a "special" list that were not transferred/notified automatically but needed manual treatment and my experience is that when people do a number of things from a list manually, somewhere there will be a glitch. Maybe your account was not fully converted to FLC or whatever. Maybe Chris can look into your case or have someone do it for you.

NB.Mick

https://community.logos.com/discussion/comment/958604#Comment_958604

Nor are there any pending downloads....

The web app should have all your books (minus those few not licensed for internet access) - and in the desktop app the only way to make sure is using the update resources command as it verifies all your entitled licenses against your library.

Ben Amundgaard (Faithlife)

https://community.logos.com/discussion/comment/958329#Comment_958329

Chris, thanks for "standing in the gap" as you and Phil (and Bob) attempt to satisfy and explain to what appears to be an emotional time for some.

My request is a little more simple, would you be able to also add Full and Extended Logos Feature sets to the Connect/LogosNow chart, for those who are trying to make the most economical and functional decision?

This would definitely help in a very transparent way to decipher which is the most economically viable decision point.

Thank you again,

Warmest Regards,

Dave

That's a good idea, Dave. I'll see if we can get something like that pulled together.

Claude Brown Jr

https://community.logos.com/discussion/comment/958606#Comment_958606

Says I have both now, got my coupon email. Could purchase a course but no T&T Clark (10 Vols)

Claude Brown Jr

https://community.logos.com/discussion/comment/958617#Comment_958617

Yes had done the Update Now

Claude Brown Jr

https://community.logos.com/discussion/comment/958619#Comment_958619

Before I forget thanks for the replies...

jim stillwell

Somewhat confused. The main question I have is the reason we all signed up for Logos Now. That is, all the new enhancements that won't be part of the Logos package until Logos 8 comes out, but have been available to us in Logos Now. Will those same future R&D enhancements continue to be available to us from now on in Faithlife connect? All the other stuff sounds good, but the only reason I would continue with Faithlife connect is if the other things that we are used to, continue to be accessible to us. Anybody have a concrete answer?

JT (alabama24)

https://community.logos.com/discussion/comment/958624#Comment_958624

the reason we all signed up for Logos Now. That is, all the new enhancements that won't be part of the Logos package until Logos 8 comes out, but have been available to us in Logos Now. Will those same future R&D enhancements continue to be available to us from now on in Faithlife connect?

It is a moot point. Anyone who had a LN subscription will have the benefits of LN extended until November. L8 will be out before then (at an unknown time). If your question is "will L9 features be available in Faithlife Connect after L8 comes out," I think the answer is "no," but we dont really know. Bob did indicate that releasing the new features early was problematic.

PetahChristian

https://community.logos.com/discussion/comment/958624#Comment_958624

all the new enhancements that won't be part of the Logos package until Logos 8 comes out, but have been available to us in Logos Now. Will those same future R&D enhancements continue to be available to us from now on in Faithlife connect?

Yes, early release access is a part of Faithlife Connect (Essentials). I believe FL isn’t drawing attention to that, to avoid the expectation that new features can be delivered every six weeks.

PetahChristian

https://community.logos.com/discussion/comment/958637#Comment_958637

Bob did indicate that releasing the new features early was problematic.

He said the expectation of new features being released every six weeks was problematic (tail wagging the dog). He indicated that there were new features they wanted to work on which would take several months to develop, not that we would have to wait a whole release cycle to ever see them.

Ted Harms

2) Additionally, with Connect Starter, you get Faithlife TV, Faithlife Courses, and Logos Editions of Bible Study Magazine (BSM) right now, along with a promo code to use on a library, feature set, or an upgrade to Connect Essentials or higher level of Connect, if you wish. You can get started using Faithlife Connect at connect.faithlife.com/get-started.

A lityle confused.....My contract with Logos Now expires 1/2109. So do I understand that the credit we received via email can be used to extend or contract of Faithlife Connect now.

Phil Gons (Logos)

https://community.logos.com/discussion/comment/958862#Comment_958862

Check out Bob's announcement about the new migration plan for Logos Now members.

Marshall Harrison

2) Additionally, with Connect Starter, you get Faithlife TV, Faithlife Courses, and Logos Editions of Bible Study Magazine (BSM) right now, along with a promo code to use on a library, feature set, or an upgrade to Connect Essentials or higher level of Connect, if you wish. You can get started using Faithlife Connect at connect.faithlife.com/get-started.

Chris,

How do I get access to BSM? I can't seem to find it. And will it also be include when I get switched to Faithlife Connect Essentials (No Library)?

Marshall Harrison

https://community.logos.com/discussion/comment/960599#Comment_960599

Never mind. I kept digging and was able to find it. This is what i had envisioned when I first subscribed to BSM. In the Logos version the links and searches etc make it infinitely more useful than my old paper versions.