Logos 9 at home but Logos 8 at work?

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Kenneth L Tyler | Forum Activity | Posted: Wed, Dec 23 2020 5:48 AM

I purchased Logos 9 and installed it at home and everything works well. However, when I log on at work I still have Logos 8 and I have installed all available updates and restarted the PC several times. Am I missing something?

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JT (alabama24) | Forum Activity | Replied: Wed, Dec 23 2020 6:03 AM

I assume you are using the same credentials... 

What are the specs on your work computer? What specific OS?

macOS, iOS & iPadOS | Logs |  Install

Posts 9057
LogosEmployee

My guess would be that your work computer has an older OS that's not compatible with Logos 9, so it won't update automatically.

The minimum system requirements are here: https://support.logos.com/hc/en-us/articles/360007506971-Logos-Minimum-System-Requirements 

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Veli Voipio | Forum Activity | Replied: Wed, Dec 23 2020 9:45 AM

I have a desktop with Windows 8.1 and Logos 8.17 is the latest version. It won't jump to Logos 9.

My laptop has Windows 10 and it has the latest Logos 9 version.

Generally it works well.

Logos 9 passage guide has an option to classify commentaries, I am missing that in Logos 8. 

In Logos 9 it is possible to have folders in the toolbar. Logos 8 just ignores the folders but in my case the desktop screen is so wide that missing folders is no problem.

Practically all resources are same but Logos 8 may miss some features and datasets.

For my daily use it does not make any practical difference. Actually I esteem the Faithlife team very high as  things work so well between those two versions!

Gold package, and original language material and ancient text material, SIL and UBS books, discourse Hebrew OT and Greek NT. PC with Windows 8.1

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JT (alabama24) | Forum Activity | Replied: Wed, Dec 23 2020 4:53 PM

Veli Voipio:
I have a desktop with Windows 8.1 and Logos 8.17 is the latest version. It won't jump to Logos 9.

I think you know this, but it won’t update to 9 because it is incompatible with windows 8. 

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Veli Voipio | Forum Activity | Replied: Thu, Dec 24 2020 12:26 AM

JT (alabama24):

Veli Voipio:
I have a desktop with Windows 8.1 and Logos 8.17 is the latest version. It won't jump to Logos 9.

I think you know this, but it won’t update to 9 because it is incompatible with windows 8. 

Thanks JTA, I know that - although based on my understanding L9 would run fine in W8. The Logos setup program prevents the install, due to security concerns.

Regarding to the security, I've heard that the home WLANs/Wi-Fis might be a big problem currently when many of us are working at home. This goes off topic, but probably needs FL attention soon.

Gold package, and original language material and ancient text material, SIL and UBS books, discourse Hebrew OT and Greek NT. PC with Windows 8.1

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LogosEmployee

Veli Voipio:

Regarding to the security, I've heard that the home WLANs/Wi-Fis might be a big problem currently when many of us are working at home. This goes off topic, but probably needs FL attention soon.

I'm not sure what you're referring to; can you expand on this?

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Veli Voipio | Forum Activity | Replied: Thu, Dec 24 2020 9:11 AM

Bradley Grainger (Faithlife):

Veli Voipio:

Regarding to the security, I've heard that the home WLANs/Wi-Fis might be a big problem currently when many of us are working at home. This goes off topic, but probably needs FL attention soon.

I'm not sure what you're referring to; can you expand on this?

"Those working from home should be aware that home networks will become launching points for threat actors. These individuals want to hijack machines and jump from one device to another in an attempt to gain a foothold in a corporate network. Routers have long been viewed as sitting ducks for remote attacks on connected devices, and we predict that cybercriminals will offer access to hacked routers as a new service for threat actors aiming to break into home networks."

That text is in https://www.trendmicro.com/vinfo/us/security/research-and-analysis/predictions/2021

 FL personnel are is competent than I am to evaluate this claim, whether it is a serious warning and what should be done.

In Finland most home networks are implemented with WLANs, often with inexpensive routers. I guess most of them are left on manufacturer's default settings.

Gold package, and original language material and ancient text material, SIL and UBS books, discourse Hebrew OT and Greek NT. PC with Windows 8.1

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JT (alabama24) | Forum Activity | Replied: Thu, Dec 24 2020 9:44 AM

Veli Voipio:
Those working from home should be aware that home networks will become launching points for threat actors.

That is true (and has always been true), but how is it related to users & logos? 

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Veli Voipio | Forum Activity | Replied: Thu, Dec 24 2020 10:01 AM

JT (alabama24):

Veli Voipio:
Those working from home should be aware that home networks will become launching points for threat actors.

That is true (and has always been true), but how is it related to users & logos? 

The first thing that comes into my mind is that FL could give some advice to Logos users how to check and improve the security of their home networks. That would also improve the security of the servers that provide services to FL and other business customers.

Gold package, and original language material and ancient text material, SIL and UBS books, discourse Hebrew OT and Greek NT. PC with Windows 8.1

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Mark Barnes | Forum Activity | Replied: Thu, Dec 24 2020 10:52 AM

TrendMicro are a reputable company to offer security advice. Better to hear from them than from Faithlife whose expertise is elsewhere. That said, the gist of the thread is that ISP-supplied routers and modems are often badly secured and/or use default passwords. If ISP-supplied router is a few years old, that’s likely to be even more true. Contact them for an upgrade, or even better, if you have the expertise, get a router designed for small businesses, such as those supplied by Draytek, Cisco, ASUS or Synology.

Posts 9057
LogosEmployee

Veli Voipio:
FL could give some advice to Logos users how to check and improve the security of their home networks. That would also improve the security of the servers that provide services to FL and other business customers.

Trend Micro is pointing out that home networks are often poorly secured (due to low quality home routers), and that if employees are working at home with privileged access to their corporate networks, attackers might focus on home networks as the easiest entryway into a corporate network. (Faithlife's security policies for employees recognise and address this threat.)

Logos users with compromised home networks shouldn't have any particular impact on Faithlife servers; from a security perspective, all remote requests are treated as potentially malicious.

Posts 5
Kenneth L Tyler | Forum Activity | Replied: Mon, Dec 28 2020 6:55 AM

At home I am using Windows 10 (Fully updated) but at work Windows 7. I think the number of responses to my questions have verified that Logos 9 is not fully compatible with Windows 7 so that is likely the issue.

Thank all of you for a very quick and clarifying response.

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Keep Smiling 4 Jesus :) | Forum Activity | Replied: Mon, Dec 28 2020 1:01 PM

Kenneth L Tyler:
At home I am using Windows 10 (Fully updated) but at work Windows 7. I think the number of responses to my questions have verified that Logos 9 is not fully compatible with Windows 7 so that is likely the issue.

Thankful for FL announcement on 12 Jul 2019 => ANNOUNCEMENT: End of support for Windows 7, Windows 8.1 & MacOS 10.11–10.13 that promised end of support for a number of older operating systems. Hence Logos 9 & Verbum 9 require newer 64-bit operating systems: 

Adam Borries (Faithlife):

Summary

On February 4, 2020, the operating systems below will enter Maintenance Support status

  • Windows 7
  • Windows 8.1
  • 32-bit versions of Windows 10
  • MacOS 10.11 "El Capitan"
  • MacOS 10.12 "Sierra"
  • MacOS 10.13 "High Sierra"

By the end of 2020, these operating systems will no longer be supported for Logos Bible Software. 

Keep Smiling Smile

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