Android Problem with Recent Downloads Verbum

Hi. I have an Android Galaxy Tab 2 with OS 4.2.2. My Verbum app is 4.3.8.

This morning, I received an update to eight of my works I have on my tablet. Afterwards, when I tried to access any of these resources, I get a message of "an unknown error occurred opening resource."

If relevant, these resources did work yesterday.

Anyone out there have the same problem or a solution?

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BillS

Hi. I have an Android Galaxy Tab 2 with OS 4.2.2. My Verbum app is 4.3.8.

This morning, I received an update to eight of my works I have on my tablet. Afterwards, when I tried to access any of these resources, I get a message of "an unknown error occurred opening resource."

If relevant, these resources did work yesterday.

Anyone out there have the same problem or a solution?

Same problem, same error with the Bible app, on ISBE & Bible Knowledge Commentary. NIV (84) & NRSV also downloaded with them, this morning, & opened normally.

Looks like some of the Logos 6 change broke at least these 2 resources for the Bible & Verbum apps?

My Bible app is 4.3.8 (build 286)

DominicM

https://community.logos.com/discussion/comment/653271#Comment_653271

Bill - My BKC has not been updates since 25 june, so should be 2.3.8. compatible.. odd.. maybe it got corrupted???

have you tried removing it and re downloading it?

PK Fitz

I have the same problem with my Verbum Library running on Android 4.4.2. I received updated resources and some will not open. The message is: "An unknown error occurred opening resource."

Tech support is working on this.

BillS

https://community.logos.com/discussion/comment/653297#Comment_653297

Bill - My BKC has not been updates since 25 june, so should be 2.3.8. compatible.. odd.. maybe it got corrupted???

have you tried removing it and re downloading it?

Yep. Same problem.

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/653477#Comment_653477

We've isolated the problem and have fixed it internally - we'll be pushing a new version soon.

BillS

https://community.logos.com/discussion/comment/653507#Comment_653507

We've isolated the problem and have fixed it internally - we'll be pushing a new version soon.

Fix confirmed with 4.3.9.

THANK YOU!

Doug Trick

https://community.logos.com/discussion/comment/654199#Comment_654199

Yes, it's working fine now on my system, updated to 4.3.9. Thanks!