Page 1 of 4 (61 items) 1 2 3 4 Next >
This post has 60 Replies | 9 Followers

Posts 25
Jason Alligood | Forum Activity | Posted: Mon, Dec 28 2009 9:44 PM

After upgrading to 1.2 I have no books.  I signed out, signed back in, no books.  I uninstalled, reinstalled, no books.  Any help?

Thanks.

Posts 596
LaRosa Johnson | Forum Activity | Replied: Mon, Dec 28 2009 9:47 PM

i have the same problem. thinking it's a minor issue on Logos' end. i'm pretty sure it'll be fixed by morning (their time), if not sooner

Urban Scholar - http://urban-scholar.com 
Christ-centered Hip-Hop - http://www.sphereofhiphop.com

Posts 55
Scott Criswell | Forum Activity | Replied: Mon, Dec 28 2009 9:52 PM

I'm having the same problem... I keep getting connection errors. No content whatsoever. I tried to reinstall the application but that didn't work either. I'm sure its a minor issue. But this is a great example of why offline content was such a good idea. Now if we can just get to the content in the first place so I can store it on my phone. :)

"Let the words of my mouth and the meditation of my heart
be acceptable in your sight, O Lord, my rock and my redeemer."

- Psalm 19:14

Posts 187
Anthony Etienne | Forum Activity | Replied: Mon, Dec 28 2009 10:02 PM

It is good to see that I'm not alone in this, and I can stop doing software QA testing on my iPhone Wink. I've done the same as all of you guys and no joy, thing is I also have it on my iPod touch and  it has not had this occur yet.

Posts 71
Ryan Burns | Forum Activity | Replied: Mon, Dec 28 2009 11:02 PM

Jason Alligood:

After upgrading to 1.2 I have no books.  I signed out, signed back in, no books.  I uninstalled, reinstalled, no books.  Any help?

To get your books, you have to be connected to the internet via wifi or your carrier. You then need to download the titles you want. This takes some time. I have updated the original post to clarify how this process works. Once you have completed the download, you can then view your titles offline.

Hope that helps.

Posts 2174
LogosEmployee
Phil Gons (Faithlife) | Forum Activity | Replied: Mon, Dec 28 2009 11:14 PM

I'm having the same problem on two iPod Touches. I'm guessing the server is down. We'll look into it first thing in the morning (if not sooner) and get it corrected.

Posts 187
Anthony Etienne | Forum Activity | Replied: Mon, Dec 28 2009 11:30 PM

Thanks for the update Phil!

Posts 71
Ryan Burns | Forum Activity | Replied: Mon, Dec 28 2009 11:34 PM

Phil Gons:

I'm having the same problem on two iPod Touches.

For sake of diagnosis, I'm using an iPhone 3GS and have no problems.

Posts 187
Anthony Etienne | Forum Activity | Replied: Mon, Dec 28 2009 11:40 PM

Ryan Burns:

Phil Gons:

I'm having the same problem on two iPod Touches.

For sake of diagnosis, I'm using an iPhone 3GS and have no problems.

To help the debug effort, I had it working initially on my iphone 3G then the error couldn't load book appeared and then no library reading plans etc. On the other hand I have it on my ipod touch as well and have not had any problems yet. Hope this input helps you guys figure out the problem.

Posts 71
Ryan Burns | Forum Activity | Replied: Mon, Dec 28 2009 11:51 PM

Anthony Etienne:
I had it working initially on my iphone 3G then the error couldn't load book appeared and then no library reading plans etc.

Are you in airplane mode, or not? Here are my steps:

1. Download books.

2. Turn on airplane mode.

3. Launch Logos (getting this warning)

4. I then click on my library, and can see the books I downloaded.

7. I can then read these two books.

8. Turning airplane mode off, I can then interact with the app as usual.

Hope this helps. If not, as Phil said, we'll get on this first thing in the morning.

Posts 20
Karen Iveson | Forum Activity | Replied: Mon, Dec 28 2009 11:57 PM

I'm thankful it's not just me.  I was having the same problem in my 3GS and tried the signing out and back in, uninstalling and reinstalling.

Posts 129
Tom Blanchard | Forum Activity | Replied: Tue, Dec 29 2009 12:16 AM

It's not just you, Karen. Same problem on my ipod touch here in France. Phil's probably right: maybe the server is down. I've got nothing whatsoever showing up in my library. Maybe our friends need a good night's sleep. They've been working hard Wink.

Posts 60
Edwin Kwok | Forum Activity | Replied: Tue, Dec 29 2009 1:03 AM

Hi all, I am in the Philippines right now, I could access all the books and downloaded a few into my iphone 3GS.

 

Edwin

Posts 15
Graham Keys | Forum Activity | Replied: Tue, Dec 29 2009 1:12 AM

I am in New Zealand and have no books as well after the upgrade.  The cleaner must have forgot to replug in the server in at the power point after Vacuuming the room out.    It is hard to find good cleaning staff.

Posts 35
Jerry Laviña | Forum Activity | Replied: Tue, Dec 29 2009 1:37 AM

I'm the Philippines as well, no books for me. Sad

Posts 13420
Mark Barnes | Forum Activity | Replied: Tue, Dec 29 2009 2:10 AM

I've got the same problem. I'm not sure the server is down. I can read one book (the last one I was reading before I upgraded). Scrolling through it works, except I often get messages saying it can't connect to the server. Yet when I click OK, I can continue.

 

Posts 13420
Mark Barnes | Forum Activity | Replied: Tue, Dec 29 2009 2:20 AM

An update: Switching WiFi off gave me access to all my books again. With WiFi on, I have no access. I very much doubt this is a firewall issue, as I had no problems with 1.1

Posts 90
Dale Eads | Forum Activity | Replied: Tue, Dec 29 2009 3:47 AM

I have a 2 Gen iPod Touch 3.0 firmware, and after updating to Logos 1.2, I have no books at all in my library now at all (online or offline).  I'm off to work now so I hope there will be something fixed by the time I get home (I was really looking forward to having my books with me at work today!)

Posts 90
Dale Eads | Forum Activity | Replied: Tue, Dec 29 2009 3:51 AM

PS:  Even my reading plans are gone, too.  Sure hope it's just a server problem (i.e. too many people downloading their books at once!)

Posts 140
Mark Allison | Forum Activity | Replied: Tue, Dec 29 2009 4:00 AM

I'll confirm that I have to have Wi-Fi disabled on my phone to see any books in my library. Once I have downloaded books, I can then enable Wi-Fi and see my downloaded books, but still can't see any other books in my library.

Page 1 of 4 (61 items) 1 2 3 4 Next > | RSS