BUG: After each update, I get a blank icon on my taskbar

After each update, I get a blank icon on my taskbar. Is it the problem on Logos end, or with Windows 8. How do I fix the problem. I do not want manually delete and put back a shortcut after each update.

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Comments

JT (alabama24)

It's a windows issue... Let's see if I can remember how to say the solution... i think you need to "re-pin" the shortcut while Logos is running.

Wild Eagle

Thank you Alabama24, hope this issue will be fixed in 8.1 update.

Claybon Collins Jr

Thanks Alabama24!

Ray from Faithlife

It's a windows issue... Let's see if I can remember how to say the solution... i think you need to "re-pin" the shortcut while Logos is running.

That's correct. I've not had this problem with Logos, but I get it sometimes with Evernote.

Noah Jefferson

I have this same problem - found your post while searching for a solution. Is there a place to report this as a bug? I have to delete my pin and re-pin it every time Logos updates, which is frustrating.

JT (alabama24)

Is there a place to report this as a bug?

A Microsoft Windows forum?

Dylan Rondeau

We have an active case for this issue, and will update this thread when we have a solution.

BillS

I'm having this issue, too, & as best I recollect I've had it with MORE than just Logos updates.

In one L5 instance (W8.1), it wouldn't ALLOW me pin the L5 to the taskbar using windows processes. I had to navigate to the system folder, create a shortcut MANUALLY & drag the new shortcut to the taskbar. Since then, it's worked as others have described: unpin, then repin it.

Lee

I had a problem like this in Win7. Manually deleted iconcache.db ( = step three in this KB article ) and icon was rebuilt after restarting computer.

Angela Murashov

We have an active case for this issue, and will update this thread when we have a solution.

This issue should be fixed in 5.2 Beta 3.

Jeanne Hochstetler

A windows issue? I am not sure about that. I just had an update on Logos5 to version 5.32.91 and repinned the icon to the taskbar and it still doesn't have the Logos5 icon on it. It is a generic icon. I have no logos-exe.ico file for the icon at all. After reading I see I am not the only one who is missing the installation file for that icon.