BUG: After each update, I get a blank icon on my taskbar

Thanks Alabama24!

I have this same problem - found your post while searching for a solution.  Is there a place to report this as a bug?  I have to delete my pin and re-pin it every time Logos updates, which is frustrating.

I had a problem like this in Win7. Manually deleted iconcache.db ( = step three in this KB article ) and icon was rebuilt after restarting computer.

A windows issue?  I am not sure about that.  I just had an update on Logos5 to version 5.32.91 and repinned the icon to the taskbar and it still doesn't have the Logos5 icon on it.  It is a generic icon. I have no logos-exe.ico file for the icon at all.  After reading I see I am not the only one who is missing the installation file for that icon.

 I tried to repin it while I have the program opened

I think you need to repin it while the program is closed. Unpin it from both the taskbar and your start menu. Then enter Logos into the "Search programs and files" box on your Start menu. When you see it listed under Programs, it should have an icon, and then you can repin it from there to both taskbar and start menu.

I'm still waiting to see whether this fix finally holds the next time Logos is updated. It's been reverting back to the blank icon for me on every update, and I have to go through this little routine every time. But they claim to have finally fixed the underlying problem, so I'm hopeful.

I'm having the same problem today:  the Logos icon has disappeared and been replaced by a generic Windows icon.  When I unpin the icon from the taskbar (and the start menu) and then start Logos, the Logos program icon appears on the start menu (indicating a running program).  But if I try to pin it to the start menu, it changes back to the generic icon.  I've tried several various combinations of solutions as described in this thread, but the icon continually reverts back to the generic version.  I'm running 5.2 SR-6 (5.2.0.0136) which, I believe, is the latest version.  Any suggestions? Thanks.

In Him,

Darcy

We have an active case for this issue, and will update this thread when we have a solution.

This issue should be fixed in 5.2 Beta 3. 

This issue is NOT fixed in 5.2a RC2. Maybe it got fixed at one point, but if so it has regressed. The icon has gone back to a generic Windows icon every time I've updated Logos since I started interacting on this thread. And the latest time (from RC1 to RC2) I did an experiment and did NOT rename the icon, shortening its title to Logos 5 as I normally do. But still the problem recurred. I'm using Windows 7.

It's a pain to have to unpin and repin the icon every time I update Logos (which is quite frequent). Please get this fixed once and for all.

I put in a case for this, Rosie. 

Thank you, Tommy. I thought there already was an active case for it, which was thought to have been fixed but wasn't actually. Isn't this the same problem others have been complaining about for many versions?

There is a case but it was closed. I referenced it in the case I made. I don't have the ability to reopen the original because I'm not in Dev or Testing. I made sure to point to this thread though.

OK. Thanks for the explanation.

Maybe, just maybe, Logos could work around this for users by pointing the shortcut icon to a separate *.ico file. That way there will be no icon glitch when the program executable is updated.

@Bryan:
It may not be a Logos issue, but something to do with the icon cache. Hence my suggestion before your post.

I got an update today and my icon didn't break.

Logos Bible Software 5.2a SR-3 (5.2.1.0107)

Lucky you. I updated to L 5.2a SR-3 and my icon did break, yet again. And this time I'd made sure not to do anything to it since last pinning it. I didn't rename it or drag it to a new location on the menu.

Here are my log files.

That is exactly what mine still looks like.  I have tried suggestions in this forum, but after the last update it went back to that non-labeled icon.  I am looking forward to  a fix for this as well.