After each update, I get a blank icon on my taskbar. Is it the problem on Logos end, or with Windows 8. How do I fix the problem. I do not want manually delete and put back a shortcut after each update.
It's a windows issue... Let's see if I can remember how to say the solution... i think you need to "re-pin" the shortcut while Logos is running.
Thank you Alabama24, hope this issue will be fixed in 8.1 update.
Thanks Alabama24!
That's correct. I've not had this problem with Logos, but I get it sometimes with Evernote.
I have this same problem - found your post while searching for a solution. Is there a place to report this as a bug? I have to delete my pin and re-pin it every time Logos updates, which is frustrating.
Is there a place to report this as a bug?
A Microsoft Windows forum?
We have an active case for this issue, and will update this thread when we have a solution.
I had a problem like this in Win7. Manually deleted iconcache.db ( = step three in this KB article ) and icon was rebuilt after restarting computer.
This issue should be fixed in 5.2 Beta 3.
A windows issue? I am not sure about that. I just had an update on Logos5 to version 5.32.91 and repinned the icon to the taskbar and it still doesn't have the Logos5 icon on it. It is a generic icon. I have no logos-exe.ico file for the icon at all. After reading I see I am not the only one who is missing the installation file for that icon.
I just read your response. I was just reading on my Logos program and the update that was installed was 5.2 SR-3. (Win 7) Is this the update that should have fixed the blank icon? If it is, it didn't fix it. Still blank. I tried to repin it while I have the program opened, but soon as I close the program, back to a blank icon both in my taskbar and in my start menu. When the program is opened that blank icon changes to the Logos icon. When closed. it goes to blank. Is there any way I would be able to download the logos.exe.ico icon? It is the only program I have with no icon. Thanks.
I tried to repin it while I have the program opened
I think you need to repin it while the program is closed. Unpin it from both the taskbar and your start menu. Then enter Logos into the "Search programs and files" box on your Start menu. When you see it listed under Programs, it should have an icon, and then you can repin it from there to both taskbar and start menu.
I'm still waiting to see whether this fix finally holds the next time Logos is updated. It's been reverting back to the blank icon for me on every update, and I have to go through this little routine every time. But they claim to have finally fixed the underlying problem, so I'm hopeful.
Well, what do you know. That gave me the icon when I unpinned from the taskbar and start menu, then found the program again in the list and pinned it to the taskbar. I will see how long this stays, but at least I can see the icon in the taskbar now. Thanks for replying!
I'm having the same problem today: the Logos icon has disappeared and been replaced by a generic Windows icon. When I unpin the icon from the taskbar (and the start menu) and then start Logos, the Logos program icon appears on the start menu (indicating a running program). But if I try to pin it to the start menu, it changes back to the generic icon. I've tried several various combinations of solutions as described in this thread, but the icon continually reverts back to the generic version. I'm running 5.2 SR-6 (5.2.0.0136) which, I believe, is the latest version. Any suggestions? Thanks.
In Him,
Darcy
