After each update, I get a blank icon on my taskbar. Is it the problem on Logos end, or with Windows 8. How do I fix the problem. I do not want manually delete and put back a shortcut after each update.
It's a windows issue... Let's see if I can remember how to say the solution... i think you need to "re-pin" the shortcut while Logos is running.
Thank you Alabama24, hope this issue will be fixed in 8.1 update.
Thanks Alabama24!
That's correct. I've not had this problem with Logos, but I get it sometimes with Evernote.
I have this same problem - found your post while searching for a solution. Is there a place to report this as a bug? I have to delete my pin and re-pin it every time Logos updates, which is frustrating.
Is there a place to report this as a bug?
A Microsoft Windows forum?
We have an active case for this issue, and will update this thread when we have a solution.
I had a problem like this in Win7. Manually deleted iconcache.db ( = step three in this KB article ) and icon was rebuilt after restarting computer.
This issue should be fixed in 5.2 Beta 3.
A windows issue? I am not sure about that. I just had an update on Logos5 to version 5.32.91 and repinned the icon to the taskbar and it still doesn't have the Logos5 icon on it. It is a generic icon. I have no logos-exe.ico file for the icon at all. After reading I see I am not the only one who is missing the installation file for that icon.
We have an active case for this issue, and will update this thread when we have a solution. This issue should be fixed in 5.2 Beta 3.
This issue is NOT fixed in 5.2a RC2. Maybe it got fixed at one point, but if so it has regressed. The icon has gone back to a generic Windows icon every time I've updated Logos since I started interacting on this thread. And the latest time (from RC1 to RC2) I did an experiment and did NOT rename the icon, shortening its title to Logos 5 as I normally do. But still the problem recurred. I'm using Windows 7.
It's a pain to have to unpin and repin the icon every time I update Logos (which is quite frequent). Please get this fixed once and for all.
We have an active case for this issue, and will update this thread when we have a solution. This issue should be fixed in 5.2 Beta 3. This issue is NOT fixed in 5.2a RC2. Maybe it got fixed at one point, but if so it has regressed. The icon has gone back to a generic Windows icon every time I've updated Logos since I started interacting on this thread. And the latest time (from RC1 to RC2) I did an experiment and did NOT rename the icon, shortening its title to Logos 5 as I normally do. But still the problem recurred. I'm using Windows 7. It's a pain to have to unpin and repin the icon every time I update Logos (which is quite frequent). Please get this fixed once and for all.
I put in a case for this, Rosie.
Thank you, Tommy. I thought there already was an active case for it, which was thought to have been fixed but wasn't actually. Isn't this the same problem others have been complaining about for many versions?
I put in a case for this, Rosie. Thank you, Tommy. I thought there already was an active case for it, which was thought to have been fixed but wasn't actually. Isn't this the same problem others have been complaining about for many versions?
There is a case but it was closed. I referenced it in the case I made. I don't have the ability to reopen the original because I'm not in Dev or Testing. I made sure to point to this thread though.
OK. Thanks for the explanation.
Logos Bible Software has updated to 5.2a SR-2 (5.2.1.0098) and once again I need to unpin and repin the shortcut on my start menu to restore the icon. I am running Windows 7.
