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Remote wouldn’t work this morning
At our service this morning the Proclaim remote wouldn’t work (10:30-11:30 UTC). I could view the list of presentations and click control/follow. On my iPhone I could see the titles of each slide (in text), but none of the slides rendered on the phone, and the presentation didn’t follow. I tried turning off local…
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Websites and video streaming
We are going to be running a bible study and would like to use the website feature because its all being streamed by RightNow Media. Unfortunately I am unable to log in to be able to use the videos and they are not downloadable. Do you or anyone know of any work around for this or will i just have to drag them onto the…
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Is Proclaim supposed to automatically sync while on air? Because it doesn't!
Yesterday, I made two last minute alteration to the Proclaim presentation from my study. By this time, presentation (from a different PC) had already gone on air. The changes had definitely synced to the Proclaim server (because I printed the revised presentation), but they never made it to the laptop driving the projector…
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Remote option greyed out?
In what circumstances is the option to select 'Enable remote control over local WiFi' greyed out? Before our Sunday morning service it became apparent that the Church WiFi was underperforming and the Proclaim App on my iPad would not change slides timeously. I went to Settings - Remote and found that the option to switch…
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0.5s delay on slides (with no transition selected)
One of our presentation computers has a small but notable delay.. such that one can't simply cycle through multiple slides quickly. presuming it's hardware. specs are AMD A10 3.8Hz 16Gb RAM. it's a very basic presentation so surprised there's any delay.
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Digital signage delay
Yesterday, we had a significant delay when projecting the worship slides through the digital signage. We have a TV in the narthex that is connected to a Fire TV stick. During the week, that TV displays the digital signage feed in an endless loop as we have 12 different community groups using the facility each week and find…
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Digital Bulletins
Is there a way to stop the automatic posting of digital bulletins? Every week I get two notifications that I've published digital bulletins, when I haven't. Most weeks I completely ignore the digital bulletin -- my congregation just doesn't use it (I love the idea, but the congregation hasn't embraced it.) Occasionally,…
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repeating song slides
Is there a way to make the text or something, different somehow, on slides from a song that are a duplicate of the previous slide? It would make it easier for the operator to know if they are in the right place when viewing a screen.
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Motion Background Issues
Is anyone else having motion background issues with current version? This is first time I've had this issue, so I don't know if it was a glitch that a reboot would take care of, or something wrong with the latest update. Song slides with motion background was giving me problems this morning. They would show on one slide,…
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Signals icon on projected fade-in slides
What is the reason to display the signals icon in the lower right corner of the projected slide, and is there any way to get rid of it? I have a standard slide with fade-in text that happen to be scripture references. To me it's just text, but proclaim must think it's more and puts that icon in the lower corner. The…
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Sermon Recording Skipping
Hi, We are having problems with the Proclaim sermon recording where it will randomly skip short segments (often only one or two words) of the sermon recording. If we record directly with Audacity using the same audio input Proclaim is receiving, the Audacity recording does not have the skipping. After we record the sermon…
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High Load: Problems Syncing
We’re currently experiencing a high load on our servers. This is resulting in a high number of sync errors. We apologize for the disruption and understand the importance of these services. We’re currently investigating the issue. For further updates, check out the Faithlife Proclaim group.
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Strange Problem
My hard drive gave up today and I had to put in a new one and re-install Windows and Logos. Since doing so on a fresh installation of Windows, I cannot send sermons to Proclaim. I can send sermons to Faithlife Sermons. I can sync notes and sermons to the server and access them on another computer. On another computer, I…
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Changing text
A lot of media text is in English. How can I change the text? For example, media has a beautiful slide "Rest for the Weary." I would like to change those English words into french but can't figure out how to edit the text. Thanks!
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Is the Proclaim team actively exploring or developing live stream capabilities?
We're getting ready to move in this direction, but if Faithlife will have an upcoming option, I would be inclined to wait.
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RSS Feed for Digital Signage
Hello, The Digital signage is great, but theres only one thing that's preventing me from getting a subscription on Pro claim, and thats a rss feed option. It would be great to be able to put in a rss url from for example, a local news paper, to show on the tv. Is there any way to do this? If not, could this be a future…
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Losing Connection to Servers
Each Sunday for maybe the last 3-4 weeks around 11am EST we experience Proclaim losing its connection with the server and Proclaim remote is not able to change the slides. We are running a fully updated MacBook Pro directly connected to our LAN. Is anyone else having the same problems?
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Problem with 4K video
I added some 4K video to Proclaim, and the performance is terrible. I can play the video locally through VLC with no difficulty (my laptop has an i7 processor). If I upload the file to Proclaim, both in the preview and while On Air, the video freezes and I just get sound, or I might get one frame every 5 or 6 seconds or…
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Is Proclaim software free to use without subscription?
Ok, sorry for this basic question, but I really can’t find any references on this. So in short, is it possible to use it without any subscription at all? I always thought that it isn’t, until I install it today, and without a subscription I can use it. Other questions: * save seems to be syncing to cloud, but I can’t find…
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Proclaim Re-ordering Slides
I am not sure how to explain the behavior I'm seeing, but here's a shot. When I opened Proclaim the items in my pre-service loop and warm-up section are getting all jumbled. When I try to move everything back to its rightful place, it seems to be ok, then it is as though Proclaim communicates with the server and changes…
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Making Video announcements 4:3 ratio
What is the pixel ratio (4:3) for Proclaim? We show presentations at 4:3 so I am trying to make the video fill the space of 4:3 screen.
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Recording audio and start/stop cues question
Hello all, I work in the media department at my church and am looking in to recording the audio that our music team plays each Sunday and have a question about the start/stop recording cues in Proclaim. If we accidentally go past the stop recording cue and then go back to a slide that is before where the cue is, would…
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Sermon Notes on Confidence Monitor?
Is there currently a way to display the sermon notes on the confidence monitor? The ability for the pastor to be the only one to see the notes, while the congregation sees the slide, would be a fantastic tool - and a feature that as far as I know, only ProPresenter offers. Thanks in advance for any insight. Edit: I see the…
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Sermon transcription
I recently signed up for the sermon transcription service. I have not been able to get it to work. I think I may be submitting my file with an improper file extension, I'm using .mp3. However, I do not have a list of the proper file extensions or know how to reformat improper ones. On the other hand, this may have nothing…
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We can't trim one of our sermons recorded in Proclaim
A Sunday before sevice started and the pre-sevice loop was looping, the guy operating the presentation tested a little and was passing the start record cue. Now we have a sermon recording with some tuning of instruments and some mick testing in the beginning. When we try to delete this part in the beginning it's not…
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Soundfaith iframe broken?
When I add the plugin to my website or any website I have access to, the iframe loads, but doesn't allow files to be played. This is the code I am inserting: <div style="width: 100%; max-width: 600px; max-height: 705px;"><div style="position: relative; padding-bottom: calc(56.25% + 368px); width: 100%;"><iframe…
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Crash on upload...please help. Thanks!
I know there was a post on here at one point (been a few years now), but I can't find it. We were getting ready to upload our sermon today. I clicked to add a "tag" at which point the program crashed. I know there is a way to recover the sermon so I can upload it and download the wav file, but where is it? I'm leaving the…
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Background audio fade
Just wondering if I can add a wish list feature... If I load up MP3s to play over the preservice loop, as soon as we move to the "warm-up" portion of the service, the MP3 abruptly stops and the warm-up takes over. Any way to add an audio fade between sections so that this isn't such a jarring experience? Thank you!
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Is it possible to delete a worship presentation from Proclaim?
Is it possible to delete old worship presentation files in Proclaim? The list has become quite large. Also, we ran into an instance this week where two files were created by mistake for the same service, making it confusing for other team members to know which to work on.
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Another request to improve the resolution of printed slides
I've asked this before, but it seems such a simple change, I'm going to ask again. When you print slides, they're rendered at a tiny size (224px by 126px). Even at 300ppi, that's 0.75" by 0.4". Given that it would literally by a trivial code change, you could double that resolution, which would significantly improve the…
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How do you launch proclaim without internet?
I have a back up presentation that I saved from my home computer. The internet is down at church, so wanted to load it, in case the net is t back up by tomorrow. But when I launch proclaim, I just get a gray box with no option to skip or continue without internet. I must be doing something wrong. Aren't you supposed to be…
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How can I display Proclaim wirelessly?
We are installing screens at my church for the first time. We plan to use 3 TV screens, as it appears to be more cost effective than installing a large projector, etc. My A/V booth is a long way from the screens, so I'm trying to figure out how to "send" the Proclaim signal wirelessly. Any suggestions? I looked at a…
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Where is recorded audio media kept?
I would like to know where to recorded audio files are kept on my drive, AND, also, how do I clear audio recordings from the "Recordings" list within proclaim. I see that the recordings stack up, as you pass over the recording cues. They even stay there after you've exited Proclaim. But I'd like to delete/remove the…
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King James Version 1900 missing....
Sometimes the King James Version 1900 is missing for bible verses, why is this happening?
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Proclaim remote app losing connection to presentation
i was using Proclaim this evening and a number of times the remote app lost connection to the laptop running the Proclaim presentation. The message that appeared on the app is below I understand this can often indicate a network problem. I had the app set up to use local wifi and we have a good network in the building. The…
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Can you export/import "My Songs"?
Over several years we've built up a good database of "My Songs". But I also use Proclaim in another organisation that sings from the same hymnbook. Is it possible to import my church's "My Songs" into my other Proclaim account?
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Digital signage frame and burn in
Has this been a problem for anyone? It seems we need the option of an occasional full-screen graphic to reduce the chance of burn in for the areas where the digital frame is present.
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Philips Hue users - feedback wanted
Is anyone using Philips hue bulbs on their worship platform? Can you link to pictures or videos? I'm trying to learn what is possible with these bulbs, and if the bulbs are suited for ambiance.
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Is the Staff on Vacation - Can’t Get Anyone On the Phone
I called to discuss something about my church’s proclaim account yesterday and was on hold for 20 min. GAve up and said I’d try today. Called this morning after the hours of operation said they were open. Had to leave a message. Now about 4 hours later and haven’t heard anything yet. Just curious if they are not in the…
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Podcast Artwork?
I've just started recording sermon audio with Proclaim, hosting it at Soundfaith, and podcasting via iTunes. I can't figure out how to get the cover art in the podcast to change. I've set my Faithlife profile image to our church logo at the iTunes required 1400 x 1400. I've also attached high res images to the sermon audio…
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Cross Posting to get feedback from informed parties. (Faithlife Sermons & Proclaim Publishing integr
https://community.logos.com/forums/t/177480.aspx
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Error retrieving Bibles
When inserting a Bible passage, I'm getting an error trying to retrieve the list of Bible versions. This means I can only use the version that's already selected. Looks like a server error (timeout). 610117.Proclaim.log
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Proclaim on iOS
We are trying to decide what service would work best for us right now. Through the Planning Center Projector app, I am able to load the entire service and present it from my phone alone, without the need for another computer at church. Will Proclaim work the same way or is it a remote app only which would require us to…
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Livestream Using ManyCam
Not a tech person at all, but trying to figure out how to show slides/lower thirds on the livestream using ManyCam. I also have downloaded VMix but not sure how to use that yet. Help! lol thanks :-)
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1 Samuel 17:4 is Missing in On-Screen Bible
About a month ago, the sermon series reached 1 Samuel 17, and so, I added it to Proclaim in the On-Screen Bible. When I flipped through it, though, I noticed that it wouldn't display 1 Samuel 17:4. When it reached the v3-4 slide, only verse 3 was in dark text, though verse 4 was visible in the faded gray text used for text…
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Bug - Video in Pre-Service Loop not looping
Hi there, We had what seemed to be a bug at our Christmas Eve Service. If you can open the Tenthill Baptist Church Presentation - 24/12/18: Christmas Eve Service The welcome video in the Pre-service loop is not looping. We orignially had one video that was getting stuck, we then added a few of them to see if that would…
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An error occurred while attempting to contact the server
Unable to sign in this morning (Sydney, Australia), are there any issues? When trying to sign I get the error An error occurred while attempting to contact the server No changes have been made to the PC, able to sign into faithlife with no issues. Please help!
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BUG: Phone numbers in Digital Signage information frame sidebar
When using a string of numbers and symbols (dashes or periods as in phone numbers) to the sidebar in the information frame, the numbers and symbols disappear each time the digital signage is reopened from within Faithlife.com. I also noticed that the string (phone number) will delete when editing adjacent test or paragraph…
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security issue - sqlite vulnerability
I see that proclaim is using the sqlite database components. Can you confirm what version is being distributed? SQLite has released updated version 3.26.0 of its software to address the issue. Are there plans to update to the latest version? https://thehackernews.com/2018/12/sqlite-vulnerability.html --DH
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Proclaim vs Powerpoint
For yesterdays service we had a guest speaker who brought their own presentation on a thumb drive.This presented a couple of problems. Usually the process is to import and convert to images. I couldn't do that yesterday because the slides were cut off at the bottoms cutting off scripture and references when converted to…