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Why Won't This Video Auto-advance
I dragged this Father's Day video to the line up in Proclaim getting ready for Sunday. However, I can't make it auto-advance at the end of the video like I often do in the announcement loop. Why are these controls grayed out - see image.
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No Captialization of Content fields in 2.11.0.0033
I'm trying to use caps text this morning in our songs and the icons/buttons to toggle between caps and normal case do not enable. If I select the title field, it will enable, but then if I go back to the song lyrics it stays enabled, but when I try to use it, the Title gets capitalized. It seems as if Proclaim is not…
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Unable to link Proclaim account to CCLI
Unable to link account to CCLI account
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Proclaim Remote Broken
When I press "control presentation" or "follow presentation" it crashes. I have to admit - I was really excited about proclaim when I bought a year of it. Now I have videos that don't play properly and an app that doesn't function, and I'm frustrated and disappointed.
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Cannot connect to CCLI SongSelect
I am having difficulties connect to SongSelect. It continues to say that my computer's time is off. I have everything set to automatic and it appears to be accurate. I've restarted and removed the CCLI account, but cannot reattach. 1007.Proclaim Logs.zip
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On-Screen Bible Help
Greetings, I have not used the On-Screen Bible in several months. I generally design my own background (But the On-Screen is so much cooler!) and I've grown used to it. So here's the question: For kicks, I tried to add an On-Screen at home while I was creating the presentation and it worked. But I'm fairly certain, when I…
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Sign feed disappearing events
A number of our regular events had a break over Easter. In our sign feed, we checked the box and gave an Easter end date to ensure they didn't show up in the sign feed during the break. We've now gone back into the sign feed to restore those items, and discovered they're no longer there. It looks as though Proclaim has…
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Background Audio Recordings for songs not working
We have a smaller congregation at an off site venue with no musicians, so have recordings done by our larger congregation that we attach to song slides as background audio to play through as we progress the slides. Recently, some of the background audio has stopped working. It is not always the same songs. One time one…
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Windows 10: Proclaim keeps crashing immediately after opening
This started yesterday. I edited our Maundy Thursday service just fine but when I opened our template service from Easter Sunday last year to update it, the software crashed and closed itself. I tried re-opening it several times, but each time it will open for a few seconds and then close without letting me click on…
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Twi alphabet
I want to add some words in Twi to my presentation. eg a slide that reads 'Welcome' and 'Yɛma wo akwaaba' However I am stuck. Any ideas?
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Black border on videos and video backgrounds
Any idea what's causing the black border on all of our videos and video backgrounds? You can see it in the preview, and it appears on the live video as well. It is absent from the still images. We just noticed this issue this week.
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See slide notes on the computer running the Presentation
I am a traveling musician using Proclaim along with my music programs. I would really like to be able to run the slideshow and see the slide notes from the same computer. Is there a way to do this? Also, is there a way to follow the slides on one computer while running the slideshow from a different computer? I am hoping…
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Ongoing problems with using Proclaim remote in local wifi mode
I reported problems some weeks ago with using the Proclaim remote (on my iPad) in local wifi mode. But I saw some recent updates which referred to some problems being fixed so tried it again this morning. However, I still get error indications about slide change errors. Proclaim log attached - and I note an error message…
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Not able to connect with SongSelect
An error message: Error connecting to SongSelect. Internet/network and 2 seperate machines have been reset/rebooted, time stamp is set to automatic and we can log into SongSelect outside of Proclaim. We have removed the account link and now cannot relink. Proclaim is saying username and or password is incorrect.…
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How to edit multiple occurrences of same slide at once
How to edit multiple occurrences of same slide at once. I use multiple copies of our Sermon Slide and we just edit week to week. Is there a way to select them or create a slide to be used in multiple places where all can be edited at once or the others change with the main slide? This would same me time editing or…
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Crossposting from "General" Message Board--missing Smart Media
There is a Smart Media collection that I can access in Proclaim that I cannot access in the Sermon Builder in L8. Link below has photos of the various results for "Exodus" media slides. https://community.logos.com/forums/t/179496.aspx
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Remote wouldn’t work this morning
At our service this morning the Proclaim remote wouldn’t work (10:30-11:30 UTC). I could view the list of presentations and click control/follow. On my iPhone I could see the titles of each slide (in text), but none of the slides rendered on the phone, and the presentation didn’t follow. I tried turning off local…
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Websites and video streaming
We are going to be running a bible study and would like to use the website feature because its all being streamed by RightNow Media. Unfortunately I am unable to log in to be able to use the videos and they are not downloadable. Do you or anyone know of any work around for this or will i just have to drag them onto the…
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Is Proclaim supposed to automatically sync while on air? Because it doesn't!
Yesterday, I made two last minute alteration to the Proclaim presentation from my study. By this time, presentation (from a different PC) had already gone on air. The changes had definitely synced to the Proclaim server (because I printed the revised presentation), but they never made it to the laptop driving the projector…
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Remote option greyed out?
In what circumstances is the option to select 'Enable remote control over local WiFi' greyed out? Before our Sunday morning service it became apparent that the Church WiFi was underperforming and the Proclaim App on my iPad would not change slides timeously. I went to Settings - Remote and found that the option to switch…
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0.5s delay on slides (with no transition selected)
One of our presentation computers has a small but notable delay.. such that one can't simply cycle through multiple slides quickly. presuming it's hardware. specs are AMD A10 3.8Hz 16Gb RAM. it's a very basic presentation so surprised there's any delay.
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Digital signage delay
Yesterday, we had a significant delay when projecting the worship slides through the digital signage. We have a TV in the narthex that is connected to a Fire TV stick. During the week, that TV displays the digital signage feed in an endless loop as we have 12 different community groups using the facility each week and find…
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Digital Bulletins
Is there a way to stop the automatic posting of digital bulletins? Every week I get two notifications that I've published digital bulletins, when I haven't. Most weeks I completely ignore the digital bulletin -- my congregation just doesn't use it (I love the idea, but the congregation hasn't embraced it.) Occasionally,…
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repeating song slides
Is there a way to make the text or something, different somehow, on slides from a song that are a duplicate of the previous slide? It would make it easier for the operator to know if they are in the right place when viewing a screen.
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Motion Background Issues
Is anyone else having motion background issues with current version? This is first time I've had this issue, so I don't know if it was a glitch that a reboot would take care of, or something wrong with the latest update. Song slides with motion background was giving me problems this morning. They would show on one slide,…
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Signals icon on projected fade-in slides
What is the reason to display the signals icon in the lower right corner of the projected slide, and is there any way to get rid of it? I have a standard slide with fade-in text that happen to be scripture references. To me it's just text, but proclaim must think it's more and puts that icon in the lower corner. The…
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Sermon Recording Skipping
Hi, We are having problems with the Proclaim sermon recording where it will randomly skip short segments (often only one or two words) of the sermon recording. If we record directly with Audacity using the same audio input Proclaim is receiving, the Audacity recording does not have the skipping. After we record the sermon…
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High Load: Problems Syncing
We’re currently experiencing a high load on our servers. This is resulting in a high number of sync errors. We apologize for the disruption and understand the importance of these services. We’re currently investigating the issue. For further updates, check out the Faithlife Proclaim group.
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Strange Problem
My hard drive gave up today and I had to put in a new one and re-install Windows and Logos. Since doing so on a fresh installation of Windows, I cannot send sermons to Proclaim. I can send sermons to Faithlife Sermons. I can sync notes and sermons to the server and access them on another computer. On another computer, I…
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Changing text
A lot of media text is in English. How can I change the text? For example, media has a beautiful slide "Rest for the Weary." I would like to change those English words into french but can't figure out how to edit the text. Thanks!
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Is the Proclaim team actively exploring or developing live stream capabilities?
We're getting ready to move in this direction, but if Faithlife will have an upcoming option, I would be inclined to wait.
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RSS Feed for Digital Signage
Hello, The Digital signage is great, but theres only one thing that's preventing me from getting a subscription on Pro claim, and thats a rss feed option. It would be great to be able to put in a rss url from for example, a local news paper, to show on the tv. Is there any way to do this? If not, could this be a future…
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Losing Connection to Servers
Each Sunday for maybe the last 3-4 weeks around 11am EST we experience Proclaim losing its connection with the server and Proclaim remote is not able to change the slides. We are running a fully updated MacBook Pro directly connected to our LAN. Is anyone else having the same problems?
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Problem with 4K video
I added some 4K video to Proclaim, and the performance is terrible. I can play the video locally through VLC with no difficulty (my laptop has an i7 processor). If I upload the file to Proclaim, both in the preview and while On Air, the video freezes and I just get sound, or I might get one frame every 5 or 6 seconds or…
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Is Proclaim software free to use without subscription?
Ok, sorry for this basic question, but I really can’t find any references on this. So in short, is it possible to use it without any subscription at all? I always thought that it isn’t, until I install it today, and without a subscription I can use it. Other questions: * save seems to be syncing to cloud, but I can’t find…
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Proclaim Re-ordering Slides
I am not sure how to explain the behavior I'm seeing, but here's a shot. When I opened Proclaim the items in my pre-service loop and warm-up section are getting all jumbled. When I try to move everything back to its rightful place, it seems to be ok, then it is as though Proclaim communicates with the server and changes…
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Making Video announcements 4:3 ratio
What is the pixel ratio (4:3) for Proclaim? We show presentations at 4:3 so I am trying to make the video fill the space of 4:3 screen.
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Recording audio and start/stop cues question
Hello all, I work in the media department at my church and am looking in to recording the audio that our music team plays each Sunday and have a question about the start/stop recording cues in Proclaim. If we accidentally go past the stop recording cue and then go back to a slide that is before where the cue is, would…
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Sermon Notes on Confidence Monitor?
Is there currently a way to display the sermon notes on the confidence monitor? The ability for the pastor to be the only one to see the notes, while the congregation sees the slide, would be a fantastic tool - and a feature that as far as I know, only ProPresenter offers. Thanks in advance for any insight. Edit: I see the…
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Sermon transcription
I recently signed up for the sermon transcription service. I have not been able to get it to work. I think I may be submitting my file with an improper file extension, I'm using .mp3. However, I do not have a list of the proper file extensions or know how to reformat improper ones. On the other hand, this may have nothing…
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We can't trim one of our sermons recorded in Proclaim
A Sunday before sevice started and the pre-sevice loop was looping, the guy operating the presentation tested a little and was passing the start record cue. Now we have a sermon recording with some tuning of instruments and some mick testing in the beginning. When we try to delete this part in the beginning it's not…
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Soundfaith iframe broken?
When I add the plugin to my website or any website I have access to, the iframe loads, but doesn't allow files to be played. This is the code I am inserting: <div style="width: 100%; max-width: 600px; max-height: 705px;"><div style="position: relative; padding-bottom: calc(56.25% + 368px); width: 100%;"><iframe…
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Crash on upload...please help. Thanks!
I know there was a post on here at one point (been a few years now), but I can't find it. We were getting ready to upload our sermon today. I clicked to add a "tag" at which point the program crashed. I know there is a way to recover the sermon so I can upload it and download the wav file, but where is it? I'm leaving the…
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Background audio fade
Just wondering if I can add a wish list feature... If I load up MP3s to play over the preservice loop, as soon as we move to the "warm-up" portion of the service, the MP3 abruptly stops and the warm-up takes over. Any way to add an audio fade between sections so that this isn't such a jarring experience? Thank you!
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Is it possible to delete a worship presentation from Proclaim?
Is it possible to delete old worship presentation files in Proclaim? The list has become quite large. Also, we ran into an instance this week where two files were created by mistake for the same service, making it confusing for other team members to know which to work on.
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Another request to improve the resolution of printed slides
I've asked this before, but it seems such a simple change, I'm going to ask again. When you print slides, they're rendered at a tiny size (224px by 126px). Even at 300ppi, that's 0.75" by 0.4". Given that it would literally by a trivial code change, you could double that resolution, which would significantly improve the…
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How do you launch proclaim without internet?
I have a back up presentation that I saved from my home computer. The internet is down at church, so wanted to load it, in case the net is t back up by tomorrow. But when I launch proclaim, I just get a gray box with no option to skip or continue without internet. I must be doing something wrong. Aren't you supposed to be…
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How can I display Proclaim wirelessly?
We are installing screens at my church for the first time. We plan to use 3 TV screens, as it appears to be more cost effective than installing a large projector, etc. My A/V booth is a long way from the screens, so I'm trying to figure out how to "send" the Proclaim signal wirelessly. Any suggestions? I looked at a…
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Where is recorded audio media kept?
I would like to know where to recorded audio files are kept on my drive, AND, also, how do I clear audio recordings from the "Recordings" list within proclaim. I see that the recordings stack up, as you pass over the recording cues. They even stay there after you've exited Proclaim. But I'd like to delete/remove the…
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King James Version 1900 missing....
Sometimes the King James Version 1900 is missing for bible verses, why is this happening?