download delayyyyyyy

I purchased several resources yesterday, some in the morning some later last night. Most have not downloaded--Markus Barth's Ephesians (current January sale) and about 8 commentaries of the NIVAC series. One of the NIVACs did download--Ephesians. The rest of them have not appeared. Seems a day lag is too long.

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Justin Gatlin

If you go on Biblia, are they in your library there? If update resources and update now don't work, I wonder if there is some problem with the license itself.

Dave Hooton

The rest of them have not appeared.

Enable logging and try the update resources command. Then upload the compressed log files folder.

Friedrich

https://community.logos.com/discussion/comment/796872#Comment_796872

The rest of them have not appeared.

Enable logging and try the update resources command. Then upload the compressed log files folder.

this is from earlier. 8270.Logos.log

I will try it again, but upon startup, has been consistently running through "preparing your library" (although I may have bought a free vyrso book earlier this afternoon--haven't checked if that has downloaded). I think I saw a thread elsewhere where that was happening for Beta users.

Friedrich

https://community.logos.com/discussion/comment/796847#Comment_796847

If you go on Biblia, are they in your library there? If update resources and update now don't work, I wonder if there is some problem with the license itself.

thanks for the reminder, I was going to check and forgot. yes--the resources are there. has to do with download, then.

Bradley Grainger (Logos)

You're running 6.9 Beta 4, so you're affected by this bug: https://community.logos.com/forums/t/121737.aspx

Friedrich

https://community.logos.com/discussion/comment/796899#Comment_796899

You're running 6.9 Beta 4, so you're affected by this bug: https://community.logos.com/forums/t/121737.aspx

thanks Bradley, indeed it is. I saw a reference elsewhere to "preparing library" running on start up but had missed this thread. Helpful, thanks!