download delayyyyyyy

I purchased several resources yesterday, some in the morning some later last night. Most have not downloaded--Markus Barth's Ephesians (current January sale) and about 8 commentaries of the NIVAC series. One of the NIVACs did download--Ephesians. The rest of them have not appeared. Seems a day lag is too long.
I like Apples. Especially Honeycrisp.
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If you go on Biblia, are they in your library there? If update resources and update now don't work, I wonder if there is some problem with the license itself.
Using Logos as a pastor, seminary professor, and Tyndale author
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Friedrich said:
The rest of them have not appeared.
Enable logging and try the update resources command. Then upload the compressed log files folder.
Dave
===Windows 11 & Android 13
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Dave Hooton said:Friedrich said:
The rest of them have not appeared.
Enable logging and try the update resources command. Then upload the compressed log files folder.
this is from earlier. 8270.Logos.log
I will try it again, but upon startup, has been consistently running through "preparing your library" (although I may have bought a free vyrso book earlier this afternoon--haven't checked if that has downloaded). I think I saw a thread elsewhere where that was happening for Beta users.
I like Apples. Especially Honeycrisp.
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Justin Gatlin said:
If you go on Biblia, are they in your library there? If update resources and update now don't work, I wonder if there is some problem with the license itself.
thanks for the reminder, I was going to check and forgot. yes--the resources are there. has to do with download, then.
I like Apples. Especially Honeycrisp.
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You're running 6.9 Beta 4, so you're affected by this bug: https://community.logos.com/forums/t/121737.aspx
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You're running 6.9 Beta 4, so you're affected by this bug: https://community.logos.com/forums/t/121737.aspx
thanks Bradley, indeed it is. I saw a reference elsewhere to "preparing library" running on start up but had missed this thread. Helpful, thanks!
I like Apples. Especially Honeycrisp.
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