Bug Report 7.13 Courses tool: OT312 Locked on Desktop (Mac)

Martin Folley

Hi.

OT 312 downloaded yesterday ... but still seems to be locked within the courses tool. I have restarted both logos and my mac since then ... but still locked. 

Does anybody have a suggestion of the next step?

My library is showing three OT312 files with permanent licenses.

Thanks.

PetahChristian

Courses tool has been intermittently glitchy for 7.13.

If I start OT312, it shows a bunch of locked resources (with resource IDs instead of long titles). (I obviously own the first item -- LBD.)

But if I switch to a different course, then back to OT312, everything is back to normal:

All I can say is that this bug is not specific to OT312. I've seen it once earlier today with a different course, hadn't taken a screenshot, then couldn't reproduce it. But got the proof for this one.

Maybe edit the post title to include "Bug: 7.13 courses tool ..." to get Philana's attention?

Logos 7.13 (7.13.0.0017) on macOS 10.13.3 (17D47)

Martin Folley

https://community.logos.com/discussion/comment/957286#Comment_957286

Thank you.

PetahChristian

https://community.logos.com/discussion/comment/957290#Comment_957290

Can somebody open a case please (or pass this along to the developers)? Thank you!

Philana R. Crouch

Martin Folley said:

Hi.

OT 312 downloaded yesterday ... but still seems to be locked within the courses tool. I have restarted both logos and my mac since then ... but still locked. 

Does anybody have a suggestion of the next step?

My library is showing three OT312 files with permanent licenses.

Thanks.

Hi Martin,

Thanks for reporting this, I've opened up a case.