Bug Report 7.13 Courses tool: OT312 Locked on Desktop (Mac)

Martin Folley
Martin Folley Member Posts: 1,148 ✭✭
edited November 20 in Resources Forum

Hi.

OT 312 downloaded yesterday ... but still seems to be locked within the courses tool. I have restarted both logos and my mac since then ... but still locked. 

Does anybody have a suggestion of the next step?

My library is showing three OT312 files with permanent licenses.

Thanks.

2017 15" MBP, iPad Pro

Comments

  • PetahChristian
    PetahChristian MVP Posts: 4,636

    Courses tool has been intermittently glitchy for 7.13.

    If I start OT312, it shows a bunch of locked resources (with resource IDs instead of long titles). (I obviously own the first item -- LBD.)

    But if I switch to a different course, then back to OT312, everything is back to normal:

    All I can say is that this bug is not specific to OT312. I've seen it once earlier today with a different course, hadn't taken a screenshot, then couldn't reproduce it. But got the proof for this one.

    Maybe edit the post title to include "Bug: 7.13 courses tool ..." to get Philana's attention?

    Logos 7.13 (7.13.0.0017) on macOS 10.13.3 (17D47)

    Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

  • Martin Folley
    Martin Folley Member Posts: 1,148 ✭✭
  • PetahChristian
    PetahChristian MVP Posts: 4,636

    Can somebody open a case please (or pass this along to the developers)? Thank you!

    Thanks to FL for including Carta and a Hebrew audio bible in Logos 9!

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Hi.

    OT 312 downloaded yesterday ... but still seems to be locked within the courses tool. I have restarted both logos and my mac since then ... but still locked. 

    Does anybody have a suggestion of the next step?

    My library is showing three OT312 files with permanent licenses.

    Thanks.

    Hi Martin,

    Thanks for reporting this, I've opened up a case.