New Wordsearch books being added to Logos
Comments
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I don't pretend to be a programmer, nor do I know anything about migrating ebooks from one platform to another. What I do know is that if you ordered something from Amazon, and they sent you a broken item, no one would be happy to get it. You would be even more unhappy upon learning that Amazon KNEW the item was completely broken and unusable but sent it to you anyway.
Your software is glitchy, difficult to use, and completely disappointing compared to WordSearch. Unfortunately, the library I now own with WS is all I will ever have. You need to fix your imports and smooth the rough edges on your existing platform. It is horrendous!
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Jeff Frazier said:
I don't pretend to be a programmer, nor do I know anything about migrating ebooks from one platform to another. What I do know is that if you ordered something from Amazon, and they sent you a broken item, no one would be happy to get it. You would be even more unhappy upon learning that Amazon KNEW the item was completely broken and unusable but sent it to you anyway.
But if Amazon sold you a Kindle book, and then later Amazon was going ought of business so Barnes & Noble bought Amazon and sent you a free Nook edition of the same book, you'd probably be pleased to get a free Nook book.
It's all a matter of perspective.
Jeff Frazier said:Your software is glitchy, difficult to use, and completely disappointing compared to WordSearch. Unfortunately, the library I now own with WS is all I will ever have. You need to fix your imports and smooth the rough edges on your existing platform. It is horrendous!
I suggest starting a new thread or two in order to set out the difficulties/problems/bugs you're finding in/with Logos so that they can be properly addressed.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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I have made numerous attempts to resolve this issue to no avail, including contacting CS, who basically told me that the software was broken and was deliberately sent to customers that way. And no, it isn't a matter of perspective. I got nothing for free. I paid for the software that I am now using. When Logos took ownership of former WS products, they assumed all of the legal liabilities and responsbilities that go along with it. By doing what they have done, they have demonstrated to all former WS customers that they are incapable of doing a proper job of providing a service that many patrons spent hundreds, even thousands of dollars collecting. Now, our collections are worthless, and the "upgraded" software doesn't work.
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Jeff Frazier said:
I have made numerous attempts to resolve this issue to no avail, including contacting CS, who basically told me that the software was broken and was deliberately sent to customers that way.
Have you made any attempts to resolve the issue by starting a thread about it in the forums? It's often the case that people who do so get farther that way. These forums are full of people who know Logos very, very well (much better than I do). Sometimes CS has actually suggested that people post on the forums in order to get the help they need. Strange, perhaps, but true.
Jeff Frazier said:And no, it isn't a matter of perspective. I got nothing for free. I paid for the software that I am now using.
Did you pay for Logos? If not, you got Logos for free. For Wordsearch, you paid.
Jeff Frazier said:When Logos took ownership of former WS products, they assumed all of the legal liabilities and responsbilities that go along with it.
Yes.
None of Faithlife's legal liabilities or responsibilities include providing you with anything other than what you paid for: the Wordsearch software and book/resource licenses that you still have.
Jeff Frazier said:By doing what they have done, they have demonstrated to all former WS customers that they are incapable of doing a proper job of providing a service that many patrons spent hundreds, even thousands of dollars collecting.
There are a number of new-to-Logos former-Wordsearch posters on these forums who report otherwise.
Jeff Frazier said:Now, our collections are worthless, and the "upgraded" software doesn't work.
No, they aren't, and, for the most part, yes, it does. For the rest, I reiterate my recommendation to start a new thread in order to address that.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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Start a thread? Are you serious? What good would it do me? Just the little bit of time I’ve wasted here has garnered me nothing but the ire of those who only want to rip up anyone who dares to raise an issue he or she has been dealing with. Thanks, but I think I’ll pass on that on that idea. On the other hand, I think that I will simply keep my old WordSearch program and use it till it falls apart. Maybe by then, Tecarta or some other bible-software company will emerge as a competitor to Logos and its slow, clunky software.
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Jeff Frazier said:
Your software is glitchy, difficult to use, and completely disappointing compared to WordSearch. Unfortunately, the library I now own with WS is all I will ever have. You need to fix your imports and smooth the rough edges on your existing platform. It is horrendous!
Unfortunately for you, Logos managed to have the support of a sufficient number of satisfied users to be in the position to buy out the failing WordSearch.
Jeff Frazier said:I have made numerous attempts to resolve this issue to no avail, including contacting CS, who basically told me that the software was broken and was deliberately sent to customers that way. And no, it isn't a matter of perspective. I got nothing for free. I paid for the software that I am now using. When Logos took ownership of former WS products, they assumed all of the legal liabilities and responsbilities that go along with it. By doing what they have done, they have demonstrated to all former WS customers that they are incapable of doing a proper job of providing a service that many patrons spent hundreds, even thousands of dollars collecting. Now, our collections are worthless, and the "upgraded" software doesn't work.
You apparently have knowledge of the purchase contract that I do not have. I assumed that Faithlife purchased the rights to the resources and the customer list but not the software.
Jeff Frazier said:Start a thread? Are you serious? What good would it do me? Just the little bit of time I’ve wasted here has garnered me nothing but the ire of those who only want to rip up anyone who dares to raise an issue he or she has been dealing with.
If you want help, the way to do it is to start a thread and actually state what your issues are. The forum is for fellow users. If you wish to complain about FL, you are using the wrong means to reach them. Your posts may or may not be seen by any FL personnel, let alone the right FL personnel.
Since I can't find where you describe "this issue", unless the issue is that it is taking longer than originally expect to get resources all converted to full functionality, I am left in the frustrating position of not being able to help you - the whole purpose of the forums. I will grant you that there are several long-standing bugs in the system that Faithlife is aware of but have not repaired because they affect few people in specific situations. But I would be startled if you managed to find one of these and found it a showstopper. Why don't you tell us what the problem is so that actual, ordinary users can tell you how we work with it?
Jeff Frazier said:On the other hand, I think that I will simply keep my old WordSearch program and use it till it falls apart.
Sounds like a good plan. However, when it fails remember that your resources are still available to you through the Logos program. And a large community of users of Logos are available in the forums ready to help you on specific problems. Tell us what is wrong and we'll tell you how to fix or use it.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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Jeff Frazier said:
Start a thread? Are you serious? What good would it do me? Just the little bit of time I’ve wasted here has garnered me nothing but the ire of those who only want to rip up anyone who dares to raise an issue he or she has been dealing with. Thanks, but I think I’ll pass on that on that idea. On the other hand, I think that I will simply keep my old WordSearch program and use it till it falls apart. Maybe by then, Tecarta or some other bible-software company will emerge as a competitor to Logos and its slow, clunky software.
Jeff Frazier --- I'm sorry your having issues. I am a WS user myself, loved WS and was happy with it. When Logos took over, I had issues... I just couldn't get my mind set that I had to change software. WS was comfortable, still is, I had it for years... knew it's quirks so to speak.
But I found with me, that my mind was the biggest obstacle I had to overcome to learn the power of Logos. Once I made up my mind I was going to learn Logos, things began to come around.
I would suggest this.... look into spending a part of the day looking at the instructional videos in Logos, there are lots of them and they are only around 30 minutes long. Read through some of the forums and look at how customers solve the problems they have. And most of all, be patient. There's lot going on in Logos and I have come to realize the Logos team is trying to help their customers to the best they can. And I believe, once you get past the "learning curve" you will find that Logos is more powerful and more a help in making lessons from the Bible as I have. I pray it be so for you.
I do not have all my WS library in Logos yet... but I believe Logos is diligently working on it and sooooon... it will happen. Until then, I will continue to use WS and Logos to have all my library to help me with my studies, lesson making and such.
xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".
Barney Fife is my hero! He only uses an abacus with 14 rows!
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If CS isn't the correct means by which to resolve issues, then why does Logos bother having them? In the 52 years I've been alive, I've never heard of anything like that. Besides, others have complained about the same issue, and they too simply receive useless feedback from fanboys who aren't here to help but to question the legitimacy of their problem.
Logos will not stay in business for very long if their current team of software engineers are permitted to continue importing resources that don't work. NOBODY wants to use something that is broken. I think that you confuse past success with future success. Once upon a time, AOL, Nextel, and MySpace were all successful businesses that failed to keep up with the times, and now they're either bankrupt or owned by someone else who have all but dismantled their former business models. You mentioned WordSearch. If people were dissatisfied with them, how much more will they be with Logos making what they had completely unusable?
I wish them luck. They'll need it.
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Hi Jeff
I feel really bad that you're having such a hard time with this. I am a former WS user. I was buying books from both sources. WS was often cheaper. But I was using Logos more.
I was happy to see them merge, though I wasn't happy for the WS people who lost their jobs. I liked some things about WS better, but I thought I could more with Logos, plus they had more books. I see I still have about a thousand books are not fully integrated into Logos. They are available as ebooks. I haven't tried to figure out if they are available in searches.
So what do you have now in terms of products and software?
Larry
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Thank you for at least trying to be helpful. However, the issue I'm having is the resources imported to Logos from WS are all broken. Either they don't work, or their functionality is extremely poor compared to WS. For example, my Dake commentary was split into three resources, and none of them work. All of them are missing books, table of contents, and they're impossible to navigate.
My copy of Dispensational Truth by Clarence Larkin works, but it too was split into two resources. None of Larkin's many charts are linked to the text from which they were gleaned. Therefore, if I want to view the related drawing, I have to navigate through a slideshow of images that link back to nothing. In WS, the resource had the drawings and charts embedded into the text, just like the actual book did.
Again, thank you for trying to be helpful, but the only thing that will help is for someone at Logos to fix those books. Until then, I will not be using their product.
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My Dake commentary was split into three resources, and none of them work. All of them are missing books, table of contents, and they're impossible to navigate.
My copy of Dispensational Truth by Clarence Larkin works, but it too was split into two resources. None of Larkin's many charts are linked to the text from which they were gleaned. Therefore, if I want to view the related drawing, I have to navigate through a slideshow of images that link back to nothing. In WS, the resource had the drawings and charts embedded into the text, just like the actual book did.
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These are probably not completed yet. Like I said, I have about a thousand WS books in that category.
Open one of those books. In the upper right hand corner of the panel are three dots. Click on them, and then click information in the menu.
You will see the book title and a picture to the left. Under the picture, if the book is fully integrated into Logos, it will say Logos Research. I'll bet the books you are mentioning will say ebook or something like that. That means they are still working on them. It's taking them a lot longer than they hoped. They still have their regular work they're working on.
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I have two Dake's books in my library. The annotated reference Bible and Dake's topics. In the library, if you look at the far right, it will say editions. These are both ebooks. That means they are not done with them. It's unfortunate that your favorite books are some of those they haven't got to yet.
What kind of a library do you have? Did you get any Logos packages when you got into Logos?
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Here's the good that a thread on this topic does:
Dake topics incomplete - Faithlife Forums (logos.com)
This was reported last October, and nobody has done anything about it. CS told me that Logos knows about this and "they're working on it." They've been supposedly doing so for months now.
One thing I will agree with you about: the squeaky wheel gets the grease. I plan on being as vocal as I can about this until they either fix it or ban me from the forums. At this point, I don't really care which one happens.
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Somewhere, I'm not sure where, though you can probably just call them. They were asking people to tell them which books they really wanted to see done quicker. They might still be taking those. You can post that probably in this thread or maybe just call cs. If you still want to talk to them.
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You're angry and frustrated. I've been there. Logos is a good program, but you're still dealing with human beings. They had thousands of new books all at once to try to incorporate into their system. Plus they have all their own new books. They must be swamped. I would say, be patient. Discover what all Logos has here. You're 52, You probably have many years ahead of you. You're be glad you're here.
I have dinner now
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I have over 250 books from my old WS library. I was offered, like everyone else, Logos 8. I had to have a CS rep load it onto my computer because it wouldn't work otherwise. So, "ebook" in Logospeak means doesn't work right yet? Even the web version doesn't work.
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Jeff Frazier said:
I have over 250 books from my old WS library. I was offered, like everyone else, Logos 8. I had to have a CS rep load it onto my computer because it wouldn't work otherwise. So, "ebook" in Logospeak means doesn't work right yet? Even the web version doesn't work.
An ebook means that they just copied the text from the Wordsearch file so you can open and read it like a Kindle book. It means they wanted Wordsearch users to have access to as much of their library as possible while they added all of the stuff beneath the surface that makes Logos so much more powerful than Wordsearch was. So you are getting your books in two stages: automated transfer to Logos and manual, refined transfer to Logos. I am sure that going that route upset some people and pleased others. I am sorry that it has been so frustrating for you and hope you get the resources you need quickly.
Using Logos as a pastor, seminary professor, and Tyndale author
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Jeff Frazier said:
So, "ebook" in Logospeak means doesn't work right yet?
No, it means that it has minimal, automated tagging and therefore does not support features that require additional FL tagging. Different resources take different types of tagging with different amounts of automated vs. manual effort. Therefore, when the resources will become Logos Research Editions is not predictable to us as users. Or put another way, this is another case where software teaches us the virtue of patience.
In what sense doesn't the web app work? It is more restricted in its functions than the desktop.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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Thanks, it doesn't work at all. I did see in another forum that a working version is slated for end of next month. I guess we shall see...
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Jeff Frazier said:
Thanks, it doesn't work at all. I did see in another forum that a working version is slated for end of next month. I guess we shall see...
Doesn't work like doesn't load? Or doesn't give the expected results? Or doesn't have some feature you need?
There are plenty of people here who would be happy to help. The reason creating a new thread was suggested is so we don't clutter this one and someone else having the same problem can find help more easily from Goodle.
Using Logos as a pastor, seminary professor, and Tyndale author
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It means that you can read the book.
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Jeff Frazier said:
I think that I will simply keep my old WordSearch program and use it till it falls apart. Maybe by then, Tecarta or some other bible-software company will emerge as a competitor to Logos and its slow, clunky software.
It seems you are using WS on Windows (or Mac pre-Catalina). If so, that is a good solution for you. Unfortunately, Mac users had been left high and dry since late 2019 due to WS being unable to issue a working program for Catalina (link refers). That was a very long time that they were unable to use what they had, like you, paid money for. Thus WS was only fully functional on Windows. The WS mobile apps were only bare-bones and glitchy.
https://wordsearchbible.lifeway.com/catalina
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Jeff Frazier said:
However, the issue I'm having is the resources imported to Logos from WS are all broken. Either they don't work, or their functionality is extremely poor compared to WS. For example, my Dake commentary was split into three resources, and none of them work. All of them are missing books, table of contents, and they're impossible to navigate.
My copy of Dispensational Truth by Clarence Larkin works, but it too was split into two resources. None of Larkin's many charts are linked to the text from which they were gleaned. Therefore, if I want to view the related drawing, I have to navigate through a slideshow of images that link back to nothing. In WS, the resource had the drawings and charts embedded into the text, just like the actual book did.
Thank you for telling us what the issue is.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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Jeff Frazier said:
My copy of Dispensational Truth by Clarence Larkin works, but it too was split into two resources. None of Larkin's many charts are linked to the text from which they were gleaned. Therefore, if I want to view the related drawing,
Welcome [:D]
Suggest opening both Dispensational Truth resources by Clarence Larkin along with setting send hyperlinks here in the Charts resource (three dots menu on right side)
Larkin textual resource has hyperlinks to Charts resource so clicking blue link can send navigation change to open Charts resource (with Send Hyperlinks here). If Charts resource is not open, then clicking textual link causes chart to open in a new tab.
FYI: Thankful for many friendly forum and Faithlife discussions: have learned a lot plus have a lot to learn.
Keep Smiling [:)]
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Larkin textual resource has hyperlinks to Charts resource
Basic search of Larkin textual resource for Chart found four chart results missing hyperlinks to Chart resource so used Right Click => Report Typo (Comment included Chart URL)
Keep Smiling [:)]
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Thank you.
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Does anyone have an update on this? Someone else on this forum said maybe by the end of February, 2021. Can you or anyone else confirm this? I am still missing The KJV Study Bible (Holman), and the website did say that it would be one of the resources migrated to Logos.
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Thanks again, but it didn't work for me. My old WordSearch version had the charts embedded in the body of the text, just like the original book did. By clicking on one of the embedded charts, you could expand and/or print it. This seems like a lot of extra end-user navigation to do when the original simply worked simply.
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Jeff Frazier said:
My copy of Dispensational Truth by Clarence Larkin works, but it too was split into two resources. None of Larkin's many charts are linked to the text from which they were gleaned. Therefore, if I want to view the related drawing,
Welcome
Suggest opening both Dispensational Truth resources by Clarence Larkin along with setting send hyperlinks here in the Charts resource (three dots menu on right side)
Larkin textual resource has hyperlinks to Charts resource so clicking blue link can send navigation change to open Charts resource (with Send Hyperlinks here). If Charts resource is not open, then clicking textual link causes chart to open in a new tab.
FYI: Thankful for many friendly forum and Faithlife discussions: have learned a lot plus have a lot to learn.
Keep Smiling
My version is the one imported from WordSearch. My two imported resources (i.e., charts and text) were a single resource in WS, won't link together. Does anyone know if/when Logos plans to integrate these two?
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When is the plan to have this title available?
13:2 Andrew Wommack's Living Commentary - February 2019
Can it be also purchased by users that didn't own Wordsearch?
Thanks [:)]
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Thomas said:
When is the plan to have this title available?
13:2 Andrew Wommack's Living Commentary - February 2019
Can it be also purchased by users that didn't own Wordsearch?
Thanks
Greetings Thomas and welcome to the forums. Seeing your post I logged onto logos.com and searched the product page. It seems that Logos do not currently stock any books by Andrew Wommack. Amazon does have a number of his publications but none with the title 'Living Commentary'.
A cursory glance at Google gave me the impression that the Living Commentary is in a state of constant flux because Mr Wommack edits and adds to it as he is inspired.
Is this the case?
How would such a publication be maintained on a platform such as Logos?
tootle pip
Mike
Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS
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Hi Mike
Thank you for your fast message. The integration of the wordsearch software does contain the Living commentary. Yes it is still a commentary in progress, but it seems that logos is about to add the version of Feb 2019. Status = in progress. See here:
https://www.logos.com/wordsearch/catalog
So for me it would be good to know when the plan is to finish this and if everybody can purchase it :-)
An older version is better than no version for me at the moment :-)
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I was never a WordSearch user Thomas.
My reply was aimed at pointing you in the direction of finding answers to your questions directly.
The answers seem to me to be...
Nobody can purchase it at present because Faithlife do not stock it.
It is unlikely that you will find out when the resource will be made available however, Faithlife is committed to bringing every resource possible (or practical) to the Logos programme in due course.
It is most likely that, having gone to the trouble of making a resource compatible with the software, Faithlife will make the resource available to all users.
tootle pip
Mike
Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS
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Hi Mike
I purchased the Andrew Wommack Ministries Living Commentary to use on my previous WORDsearch software alongside the other Bible commentaries that I already had.
I was told by WORDsearch that even though they were hosting the Living Commentary software it could now only be purchased directly from Andrew Wommack Ministries and so I bought it from the UK offices of AWM.
About two years ago it was announced by Andrew Wommack Ministries that they were transferring the Living Commentary to their own software.
They offered existing users, including me, to transfer to their own branded Living Commentary software for FREE and that their own version would continually be updated.
The Living Commentary version still left on WORDsearch was 'frozen' and not updated.
I therefore now use my LOGOS 9 software and, when needed, the LIVING COMMENTARY software. - https://awme.net/living-commentary
I trust that this is of help.
Blessings
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Hello Thomas
I purchased the Andrew Wommack Ministries Living Commentary direct from the UK offices to use on my previous WORDsearch software alongside the other Bible commentaries that I already had.
About two years ago it was announced by Andrew Wommack Ministries that they were transferring the Living Commentary to their own software.
I took up the FREE offer to move to their own branded Living Commentary where their own version would continually be updated. The Living Commentary version still left on WORDsearch was 'frozen' and not updated.
I now use my extensive range of Bibles and commentaries on LOGOS software alongside the LIVING COMMENTARY software. You will find further details at - https://awme.net/living-commentary As I read it if you were a former WORDsearch user of the Living Commentary, you should be able to get the FREE update from either the UK or US website
I trust that this is of help.
Blessings
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Thanks for this information J Peter, it does throw a little light on the matter.
Again, just out for my own interest...
You seem to have gone to a good deal of trouble to maintain access to this Commentary when you have as you say an extensive range of commentaries in Logos.
What is it about this particular commentary that makes it so valuable?
Given that the edition that might be made available to Logos users is frozen some years in the past -- would it still be of value to the Worship Leader who uses Logos to access their resources?
tootle pip
Mike
Now tagging post-apocalyptic fiction as current affairs. Latest Logos, MacOS, iOS and iPadOS
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I started using several Bible Commentaries back in the 1990s when I became involved in working to get Christian radio services access to firstly FM, which we didn't succeed, and then to DAB, which we did. I, therefore, had to speak at a large number of churches and also to members of both Houses of Parliament.
That is when I found having a wide choice of Bible Commentaries helped me in putting together either church talks or to have a knowledge of Scripture that has enabled me to speak in public and to lobby legislators.
I am now officially retired, though we never retire as Christians and the main Bible Commentaries that I now use are - The Bible for Everyone Commentary - John Goldingay & N T Wright, Living Commentary (as it is updated regularly) - Andrew Wommack, Open the Bible Page by Page OT & NT Commentary - David Payne & others, Thru the Bible Commentary - J Vernon McGee in addition to Matthew Henry.
That's my take on the matter and I trust that it helps inform your decision.
Blessings
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Hi
i have been encouraged to write to you regarding My "Rod Mattoon books" from Wordsearch which have not been delivered yet.
Thank you
Mike Kinch
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[Y]
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I would like to add to that request. I look weekly for those volumes. I used them weekly in Wordsearch and really am looking forward to their being in Logos.
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Michael John Kinch said:
Hi
i have been encouraged to write to you regarding My "Rod Mattoon books" from Wordsearch which have not been delivered yet.
Thank you
Mike Kinch
Very soon! Production work is finished and we're putting on the final touches in order to make them available.
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My OP was regarding the Holman KJV Study Bible. Is the same true about it?
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Hi
Can any one help me please.....is there any way that i can read/play my "Rod Mattoon Commentaries?" to be used as helps in my sermons!
whilst i am awaiting for my books to be transposed from Wordsearch to Logos/Faithlife?
It would help me immensely and it would be greatly appreciated....
In Christ Our Lord
Mike Kinch
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Michael John Kinch said:
Hi
Can any one help me please.....is there any way that i can read/play my "Rod Mattoon Commentaries?" to be used as helps in my sermons!
whilst i am awaiting for my books to be transposed from Wordsearch to Logos/Faithlife?
It would help me immensely and it would be greatly appreciated....
In Christ Our Lord
Mike Kinch
Mike, do you still have WS on your computer? If so, you can still use it. When Logos and WS were two separate programs, I utilized a separate monitor for WS and when I saw something of interest, I would highlight it in WS and then drag and drop into a note file in Logos. I kept longing for the day when I wouldn't have to "cut and paste" like that and now it is coming to be a reality. If you do not have a second monitor, you can make a panel for WS on half of your monitor and another panel on the other half of the monitor and let Logos reside in it, It works, but can be somewhat challenging because of the limited space.
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Jeff Frazier said:
My OP was regarding the Holman KJV Study Bible. Is the same true about it?
Actually yes. We ran into issues with that one and it's looking like we'll have an eBook (with Bible milestones so it can be used in the Passage Guide) on June 8. From there it will likely undergo additional mark-up.
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said:
