Logos "we’re launching our next version of Logos as a subscription"

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Comments

  • Dave Hooton
    Dave Hooton MVP Posts: 35,915

    Since it appears that the subscription is inclusive of 400+ books, what happens if you already OWN those books? Can other works be used instead?

    More like 500+ after the releases on May 16 and  May 23.  The books stated are the only ones offered, and they are usually Public Domain or in-house Lexham titles, or a few publishers that allow access-only books. But the last two releases are Copyright titles that replaced some Public Domain ones, but I relegated the T&T Clark Study Guides to the Cloud (15 out of 139)  - which is purely my estimate of their utility.

    You have to decide mainly on the basis of Features available only to subscription.

    I get that my owned books should work with it, but is the magical AI feature then LIMITED to those 400plus books?

    If a user has, say, 4,000 books, the results of a Search All using AI will inherently be less than desirable. If the user has denominational specific books desired to be searched instead, is this possible? 

    The use of AI is not limited by the subscription. A Smart AI search can use all the books in your Library + books in the Logos catalog that you don't own.

    Dave
    ===

    Windows 11 & Android 13

  • Jon
    Jon Member Posts: 274 ✭✭✭

    I know Logos has said they were trying to have an announcement out by the end of May that would clarify the details of the perpetual ownership piece.  I’m assuming this is not it, because all they said about it was “We’re still working out the details of how everything will come together”, which isn’t an announcement in it at all, but a kick the can down the road statement.

    Hopefully they will have an actual update for us tomorrow.

  • Jon
    Jon Member Posts: 274 ✭✭✭

    MJ. Smith said:

    They listen, they respond, and we still gripe. I don't get it.

    I was anticipating more personal interaction in the forums. Concerning the email, I agree with you. It seems clear to me that they listened to user feedback. They have now explicitly promised the option of future feature ownership, which was overwhelmingly desired. As with any change, some users will be displeased while others will be pleased. But I don't think one can make the case any longer that they didn't listen to or care about user feedback.

    I’m perplexed by these comments.  When Logos tell us that the feedback is that a significant portion of users don’t want them to launch as a subscription model, or at least have a subscription model not be the focus…but then say they are still launching as a subscription model, and that the subscription piece will be the focus…I think a case can certainly be made that they didn’t listen.

  • MJ. Smith
    MJ. Smith MVP Posts: 53,964

    Jon said:

    Hopefully they will have an actual update for us tomorrow.

    I hope not. I'm not up to a few hundred more examples of the hermeneutics of forumites re: Logos posts. [Actually, I skip many of them but try to read at least one from each author.] On a more generic sense, I would not want them to commit to what will be available in the Fall when they make their detailed announcement. Fencing themselves in too early results in releasing unfinished features or half complete reworking of interfaces.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • MJ. Smith
    MJ. Smith MVP Posts: 53,964

    Jon said:

    I think a case can certainly be made that they didn’t listen.

    Huh? One can genuinely listen and decide against the implementing the feedback's suggestion.  Most of us experience this under the title "parenting." Their retention of some level of ownership option is sufficient evidence of listening and modifying their plan because of the feedback. I seem to be along in the interpretation of the church software purchase and resale without ever integrating into Logos and the sale of a controlling share of ownership being either (a) estate planning or (b) business problems within Logos. I expect new management to initially make necessary changes by fiat, followed by slower change getting to know their clientele, and finally a new, smooth, ever-evolving, new normal.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Aaron Hamilton
    Aaron Hamilton Member Posts: 1,146 ✭✭✭✭

    Jon said:

    When Logos tell us that the feedback is that a significant portion of users don’t want them to launch as a subscription model, or at least have a subscription model not be the focus…but then say they are still launching as a subscription model, and that the subscription piece will be the focus…I think a case can certainly be made that they didn’t listen.

    I think in this case it's about trying to organize the subscription plans such that they are more favorable to users by incorporating feedback into the decision-making process before launch. It is certainly not about whether they will launch "Logos 11" as a subscription. That was decided on day 1. It will happen. How exactly it will happen is still being decided. But the clearly expressed decision to integrate feature ownership as one aspect of their plans demonstrates, in my opinion, that they listen to and care about user feedback.

  • Aaron Hamilton
    Aaron Hamilton Member Posts: 1,146 ✭✭✭✭

    MJ. Smith said:

    I hope not. I'm not up to a few hundred more examples of the hermeneutics of forumites re: Logos posts.

    Wasn't there talk of writing a book on the hermeneutics of the Logos forums? I for one would read it. :)

  • John
    John Member Posts: 633 ✭✭✭

    but I will not purchase until there is clarity.... Logos dragging their feet on giving a clear statement on Perpetual License purchases...

    I think the situation is clear enough. Resources you purchase have a permanent license. That has not changed, and as far as I can tell, never will.

    There are two big issues that seem to be bringing a lot of confusion.

    The first one is all of the ridiculous hype about AI. The second seems to be Logos trying to figure out how to fund AI development.

    My advice to Logos would be to be very slow and careful. Do not compromise a great existing product in any way to chase after the illusion of AI. Logos spent time and resources to develop metadata tagging that allowed proven indexing methods to deliver the best results. The benefit of all of this work has still not been fully realized, because the search interface is still too difficult for the average user.

    AI is not an easy fix to this problem. AI is not an easy fix to any problem. The seemingly impressive results produced by AI must be considered in light of the fact that they are completely unreliable and biased.

    In a rush to get "out there" Google made big mistakes which saw its stock shares drop $100 Billion. I think Google will survive.

    Microsoft's recent attempt to catch up with Apple's use of ARM processors and get ahead in the AI has announced a completely new ARM based Windows, running on completely new hardware, with the main attraction a new AI "assistant" called co-pilot.

    I predict that Microsoft is in for yet another huge failure with its ARM based Windows. When the time comes to force people to buy new computers, many of them might decide its time to get a mac instead. Windows 11, with its stuffing of advertising into the system menus, is already forcing a lot of people back to Windows 10.

    It is impossible to predict the fallout in the market. But one thing is certain ... Future computers will have AI capability built into the hardware.
    Microsoft is making this clear by requiring Co-pilot PC's to have a "neural processor".

    Apple already has a path forward in the design of its M4 processor. macOS and iOS are already seeing integrated AI in each new release. Unlike Google and Microsoft, Apple is slowly moving forward, releasing AI features after it has time to properly test and debug them.

    I have not been keeping up with the latest developments at Logos, so correct me if I am wrong ... but Logos is experimenting with a server based AI model. And for now this is good. These are just experiments (I hope). The future will probably end up being a divided market with Apple and Microsoft having different (and incompatible) AI implementations. Third party software would typically access AI processing hardware through an interface (API) provided to the application by the operating system.

    Is Logos going to attempt to do AI on all platforms? If Logos AI is designed to integrate with Siri for example, the same features would be available on phones, tablets, macbooks, and desktop macs. But they would not work on Windows (obviously).

    The advantage of Logos creating its own "AI" features is that it could possibly still take advantage of the extensive tagging and metadata that exists in Logos resources. Of course there is never going to be an "off the shelf" AI solution that can do this. Microsoft has no interest in theologically accurate results. Apple doesn't either.

    The disadvantage is that Logos will not be able to integrate well into any of these new systems if it does not utilize the provided interfaces and programming methods, which in turn will take advantage of the processing power of the new AI enabled hardware.

    Me personally, I don't need AI. I need to learn how to use Logos better (as it is right now). AI is a huge experiment that will take years, maybe decades to work itself out. I don't need artificial intelligence. I want Logos to help me grow in REAL intelligence.

  • Donovan R. Palmer
    Donovan R. Palmer Member, MVP Posts: 2,693

    It is certainly not about whether they will launch "Logos 11" as a subscription. That was decided on day 1. It will happen. How exactly it will happen is still being decided. But the clearly expressed decision to integrate feature ownership as one aspect of their plans demonstrates, in my opinion, that they listen to and care about user feedback.

    That is my read on it. The big shift on the dial from feedback was the ability to buy perpetual licenses to new features. My interpretation is that they heard users express concerns that if a time came where they could not afford a subscription that they lose everything, so Logos seems to have included this in their plans.  

    So what perpetual licenses for new features look like, will be probably for some the next topic of mega threads on this forum. Some will likely be happy in that they can avoid a rolling subscription cost, but get new features that don’t require extensive computing resources. Others might take some umbrage that the only acceptable answer is to keep things as they are.

    Regardless of one’s use case and consumer preferences, substantial change is generally not easy. I think the only pathway forward is to do it as they have done, engaging the most active members on this forum with an early release. In effect, we are a bit of a focus group. Had they not done this and then in shock and awe announced a done deal in November, it would have been much, much worse because they would have missed the opportunity to refine their strategy and build a better product with our input. If Logos doesn't want our input and this is all a slow roll, then we are indeed in big trouble.

    I have said it once, and I’ll say it again, there is another Bible software product where they would have locked these kinds of threads long before now. Logos on the other hand has taken a different posture and for now, I see this is an indicator of this new management’s intent to pursue their vision by listening to us.

  • Sandro Polenta
    Sandro Polenta Member Posts: 12

    I subscribed to Logos Pro, and like the new "Smart Search". I work with Logos since 12 years and in these years I have added more the 1000 articles, sermons and own papers into it as "personal books". My question is: Why does the "Smart Search" not search in my documents? This is definitively a weak point. Thanks for posting an answer to my question and about the future features of the "smart search".

    Blessings, Sandro

  • Roger Pitot
    Roger Pitot Member Posts: 204 ✭✭✭

    I had not noticed this, but just tried and you're right. I collect many articles from the internet and put them into personal books, and they only turn up in a precise search. Since the smart search is designed to search all Logos resources whether owned or not, it's understandable, but I'm thankful to you, Sandro, for pointing that out as it means we can't rely on Smart search to cover all our resources,

  • Frank Sauer
    Frank Sauer Member Posts: 2,016 ✭✭✭✭

    John said:

    but I will not purchase until there is clarity.... Logos dragging their feet on giving a clear statement on Perpetual License purchases...

    I think the situation is clear enough. Resources you purchase have a permanent license. That has not changed, and as far as I can tell, never will.

    Just to clarify my comments, as it seems you may think that I am not buying due to concern of losing paid for books/resources.... I am aware that as of today the sales pitch is still you own your books and supposedly your features "forever".... The latter though advertised has proven to be consistently ignored through the years via deprecation.... Books.... As of now, I'm not that concerned.... That may change by the end of the year....

    I am not buying until I see Logos acknowledge the overwhelming desire of its users/customers to OWN their features - so the longer they drag their feet on providing straight forward answers - the longer I don't buy anything and recommend people avoid buying into Logos, upgrading or making purchases of any kind... I have a few holding off from buying their first package due to this subscription fiasco.... I have them testing the alternative - just in case.... (And NO - some form of perpetual ownership is not an answer! I have heard the suggestions of a "Rent to Own" type ownership model - a subscription is still a subscription - whether you earn credits or don't....)

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Roger Pitot
    Roger Pitot Member Posts: 204 ✭✭✭

    I know that you and some others have concluded there is an  "overwhelming desire of its users/customers to OWN their features". I am somewhat of a statistician and I am convinced that a few dozen people out of tens of thousands does not reflect anything. It's quite possible there is a silent majority who are either happy with where Logos is heading or are wise enough to wait and see.

    It's good that those who are unhappy with a subscription model have made their voices heard because Logos has heard them. But please stop saying that the majority of people are against the new model, because so far less than 1% of Logos users have said so!

    With regard to the time Logos is taking to respond, I'm from the motor industry where it takes years to introduce a new model, and I'm sure other industries and sectors need months to finalise plans for a major change, so why complain when you don't get instant responses - let's give them time to finalise their plans.

  • Doug Yates
    Doug Yates Member Posts: 37

    John,

    Great summation of the AI trend which has substantially increased the market value for Microsoft and Nvidia (don't believe me check out their market value in the last few years).

    That said, I think there is confusion about LLM (large language models). There are public and private versions. There are essentially private versions running in the cloud. In some ways, similar to methods for hosting pictures (Apple Photos, SmugMug, Photo processing sites, NAS, private cloud, or local pc, USB drive, etc.) Not all of these have the same risks, as even most of the Federal Government now uses the cloud. 

    https://www.datacamp.com/blog/the-pros-and-cons-of-using-llm-in-the-cloud-versus-running-llm-locally

    I agree it is still important to focus on the fundamentals, such as correct tagging and metadata, but LLM have the capability to substantially increase the ease by which we can find and use this information (our info, books, & logos resources).

    One of the reasons I use Logos, is because I don't trust Microsoft, Google, or Apple (morality, ethics, biblical alignment, search, content prioritization, etc.), but that doesn't mean carefully using the latest technology should be avoided.

    I'm assuming most of us use technology from the key providers simply because it helps us operate more efficiently.

  • Myke Harbuck
    Myke Harbuck Member Posts: 1,646 ✭✭✭

    John said:

    The benefit of all of this work has still not been fully realized, because the search interface is still too difficult for the average user.

    And....a GREAT BIG AMEN to this!!! [Y]

    Myke Harbuck
    Lead Pastor, www.ByronCity.Church
    Adjunct Professor, Georgia Military College

  • scooter
    scooter Member Posts: 1,162 ✭✭✭

    John said:

    The benefit of all of this work has still not been fully realized, because the search interface is still too difficult for the average user.

    And....a GREAT BIG AMEN to this!!! Yes

    A great big 'For sure, aye.' from up here in Canada.

  • Frank Sauer
    Frank Sauer Member Posts: 2,016 ✭✭✭✭

    I know that you and some others have concluded there is an  "overwhelming desire of its users/customers to OWN their features". I am somewhat of a statistician and I am convinced that a few dozen people out of tens of thousands does not reflect anything. It's quite possible there is a silent majority who are either happy with where Logos is heading or are wise enough to wait and see.

    It's good that those who are unhappy with a subscription model have made their voices heard because Logos has heard them. But please stop saying that the majority of people are against the new model, because so far less than 1% of Logos users have said so!

    With regard to the time Logos is taking to respond, I'm from the motor industry where it takes years to introduce a new model, and I'm sure other industries and sectors need months to finalise plans for a major change, so why complain when you don't get instant responses - let's give them time to finalise their plans.

    First off.... The insinuation that those that would prefer answers sooner rather than later are unwise is quite ignorant!

    Second, what model of statistics would you be using to apply that the tens of thousands don't follow the sample size here on the forums? How do you know that the "silent majority" isn't for ownership? Where do you get less than 1%???

    So... How about you stop insulting people, making up your own numbers and realize that those of us who have been around for decades, remember when Logos Management communicated much more clearly. Also, remember that the "x factor" is the PE firm... There are concerns with what some employees have posted on Glassdoor about the change in view since they came into play... So IF it is indeed now all about profit and not mission as well.... That could be reason for the consistency in vague responses and taking it so slow, as I have said previously - there are a couple Logos employees that I believe would handle it differently, which from the outside seems like something is holding them up ... Only they know, but those of us around for so long notice the difference and there is one main difference....

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • John
    John Member Posts: 633 ✭✭✭

    ... I have them testing the alternative - just in case....

    There are no viable alternatives that will still likely be around in 5 years. The market that allowed them to exist is gone now. Lets face it ... the model where customers buy e-books at the same retail price as a printed book, and use the proceeds to write software ... is over. The new price for entry level Bible software is FREE. Free on websites, and free in software.

    I still miss the simplicity of Bibleworks. But it was tied to a single platform. They did not have the resources to support multiple platforms. That platform today is nothing like it was. IMO Windows 7 was the last version anyone should have invested in.

    No company can continue providing things for FREE. There has to be income to pay for development.

    I am guessing that your "alternative" is Accordance, which I also have invested in. They are having great difficulty just staying functional on all the major platforms. Android development has ceased, and even macOS updates cause trouble preventing users from staying current with the OS. I would not expect this product to run natively on Windows ARM anytime soon. I hope for the best with this company. But realistically, they probably will not survive the next wave of new technology. And that next wave is here now.

  • DMB
    DMB Member Posts: 13,879 ✭✭✭✭

    John said:

    They are having great difficulty just staying functional on all the major platforms. Android development has ceased, and even macOS updates cause trouble preventing users from staying current with the OS.

    You got THAT right. This morning my Accordance began crashing. Can't trace to a macOS change, and can narrow down to two modules. In any event, I'll see if future updates fix it.  Not going to try the bug reporting route.

    But it illustrates apps can die quickly, for any given user.  When it dies, it's dead. I was impressed by the Logos plan, we'll maintain Logos, but concentrate on the subscription. Like they don't now.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Bradley Grainger (Logos)
    Bradley Grainger (Logos) Administrator, Logos Employee Posts: 12,006

    I am aware that as of today the sales pitch is still you own your books and supposedly your features "forever".... The latter though advertised has proven to be consistently ignored through the years via deprecation....

    There are historically two main ways that software has been sold:

    Perpetual License. Think Office 95, Windows 95, etc. You buy the software for a one-time fee. You get the installation media. You can install it on as many computers as the license allows. It is yours "forever". You can keep running it as long as you have compatible hardware and software. You are responsible for all IT support, OS compatibility, backups, etc. Sometimes small updates or security patches are provided by the vendor, but not always. Although you have a license to it "forever", practical concerns mean that eventually it'll probably stop working and you need to buy an upgraded version to support your new computer. The version you bought probably only supported Windows and if you want to run it on macOS or iPad you need to buy a new/upgraded version.

    Subscription. Think Adobe Creative Cloud, Microsoft 365, etc. You "rent" the software. The vendor keeps it up to date, usually by hosting it on a server for you, but sometimes by continually providing downloadable updates (while you remain a subscriber). It always works on the latest hardware and OS because the vendor keeps maintaining it. Support for multiple platforms (including new ones that didn't exist when you first started subscribing) is usually included as part of the subscription. Features may come and go during the lifetime of the software, based on changing market demands and user needs. If you stop subscribing, you lose access to everything.

    What I hear you asking for is: "I would like all the benefits of subscription software such as continual updates and support for new OSes, and to have features maintained forever and to never lose access to them, but I would like to only pay once, like a perpetual license." Is that a fair restatement of your position?

    Or are you saying that you want to return to a "true" perpetual license, where you buy a specific version (say v35) of the Logos engine, receive no updates to it, and can choose when to upgrade to v39 or v53 for some pro-rated fee based on the difference between the two versions?

  • Frank Sauer
    Frank Sauer Member Posts: 2,016 ✭✭✭✭

    I am aware that as of today the sales pitch is still you own your books and supposedly your features "forever".... The latter though advertised has proven to be consistently ignored through the years via deprecation....

    There are historically two main ways that software has been sold:

    Perpetual License. Think Office 95, Windows 95, etc. You buy the software for a one-time fee. You get the installation media. You can install it on as many computers as the license allows. It is yours "forever". You can keep running it as long as you have compatible hardware and software. You are responsible for all IT support, OS compatibility, backups, etc. Sometimes small updates or security patches are provided by the vendor, but not always. Although you have a license to it "forever", practical concerns mean that eventually it'll probably stop working and you need to buy an upgraded version to support your new computer. The version you bought probably only supported Windows and if you want to run it on macOS or iPad you need to buy a new/upgraded version.

    Subscription. Think Adobe Creative Cloud, Microsoft 365, etc. You "rent" the software. The vendor keeps it up to date, usually by hosting it on a server for you, but sometimes by continually providing downloadable updates (while you remain a subscriber). It always works on the latest hardware and OS because the vendor keeps maintaining it. Support for multiple platforms (including new ones that didn't exist when you first started subscribing) is usually included as part of the subscription. Features may come and go during the lifetime of the software, based on changing market demands and user needs. If you stop subscribing, you lose access to everything.

    What I hear you asking for is: "I would like all the benefits of subscription software such as continual updates and support for new OSes, and to have features maintained forever and to never lose access to them, but I would like to only pay once, like a perpetual license." Is that a fair restatement of your position?

    Or are you saying that you want to return to a "true" perpetual license, where you buy a specific version (say v35) of the Logos engine, receive no updates to it, and can choose when to upgrade to v39 or v53 for some pro-rated fee based on the difference between the two versions?

    My suggestion all along has been do the Subscription Model, it will bring in a new user base.... But, continue the traditional upgrade avenue that has existed. The same way we upgraded from Libronix, to L4, to L5 and so on to L10.... This would keep the same customer base that have been supporting the company through the years likely to continue doing so...

    I have no problem at all with a Subscription Model, it is Subscription Only that I am protesting in these threads. That includes a "Rent to Own" perpetual license where I have to subscribe to earn credits... Many of us had said we understand that we would not have AI, as that does incur a cost and if I wanted AI I would subscribe for it. However, the model that has been used for as long as I have been a customer shouldn't be abolished, a combination of the "legacy" purchase option alongside the new subscription model would give the widest base of satisfied customers.

    As a side note, some of what you imply that I want to benefit from "subscription" benefits have long been the promise of Logos to even single purchase customers, as well as those of us who upgrade regularly... The keeping features, updates and updates for new OS version in the free engine.... But those of us who upgrade usually pay a good price to do so and as others have stated, likely more than the cost of subscription... 

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Roger Pitot
    Roger Pitot Member Posts: 204 ✭✭✭

    Sorry Frank, I was not intending to insult you.

    If you read carefully what I said, it was simply that statistically there is insufficient data to conclude that the  "overwhelming desire of its users/customers to OWN their features". I did not say they do or don't, merely that we cannot reach that conclusion. I don't make up my own numbers, clearly less than 1% of users (= a couple of hundred) have said that they are unhappy with the new model. That's a fact.

    I understand that you and some others are emotional about this, so I won't respond to all your points, other than to say I have also been using Logos since Libronix days, and am very happy with the way it has helped me.

  • Gerald
    Gerald Member Posts: 53 ✭✭

    John said:

    ... I have them testing the alternative - just in case....

    There are no viable alternatives that will still likely be around in 5 years. The market that allowed them to exist is gone now. Lets face it ... the model where customers buy e-books at the same retail price as a printed book, and use the proceeds to write software ... is over. The new price for entry level Bible software is FREE. Free on websites, and free in software.

    No company can continue providing things for FREE. There has to be income to pay for development.

    I am guessing that your "alternative" is Accordance, which I also have invested in. They are having great difficulty just staying functional on all the major platforms. Android development has ceased, and even macOS updates cause trouble preventing users from staying current with the OS. I would not expect this product to run natively on Windows ARM anytime soon. I hope for the best with this company. But realistically, they probably will not survive the next wave of new technology. And that next wave is here now.

    It is clearly evident to me that Logos needs a revenue stream to continue maintenance on existing technology. Be that fixing bugs as related to operating software or performance features with-in Logos Bible Software platforms. I see the subscription model as a way to continue for Logos and still make improvements to its performance. Does it really matter that you own the features if the company ceases to operate? I bought the full feature set knowing I can use them with in a set point in time. After that set point it will become obsolete if Logos ceases to exist. If an upgrade to Logos 11 costs $500, is it better to pay $10 per month perpetually, and cross over the break even point at 50 months, or pay the $500 up front? It is a decision you will need to make if you continue with Logos.

     

  • Aaron Hamilton
    Aaron Hamilton Member Posts: 1,146 ✭✭✭✭

    What I hear you asking for is: "I would like all the benefits of subscription software such as continual updates and support for new OSes, and to have features maintained forever and to never lose access to them, but I would like to only pay once, like a perpetual license." Is that a fair restatement of your position?

    Completely unrelated to Frank's post, I thought you did a great job defending the way Logos has sold features in the past. It is true that "forever" marketing is a bit of an eye roller, because there's no such thing as "forever," when it comes to purchased software licenses. One may well own the license forever, but a license to a dead product does noone any good. Nonetheless, it seems to be more or less accepted language in the marketing world. I think Logos has been quite fair with how they have handled software development and sales in the past, though I would be pleased if the marketing language matured beyond the overuse of the word "forever."

  • Ronald Quick
    Ronald Quick Member Posts: 2,979 ✭✭✭

    Bradley,

    Thanks for your input.  I think you described well the difference between the two models.  I prefer the perpetual license over the subscription and have always tried to purchase my software instead of rent.  Occasionally, I have had to deal with my software stop working when updating to a new computer.  This happened most recently when I upgraded to Windows 11.  My older version of Adobe Photoshop would no longer work.

    I don't expect to receive updates and new features without there being a cost.  However, I would be more than willing to pay for an "upgrade/patch" to keep my current version and features running in the future when the next version of Windows is released.  I wouldn't expect any additional features, just to be able to continue using my current version of Logos.

  • Bryce Hufford
    Bryce Hufford Member Posts: 89 ✭✭

    Just a small voice here (feel free to disagree or ignore), but I have been on the subscription model for a few years now with the Logos Now (or whatever they call it).  I haven't run the numbers, but assuming you keep up the software with the current version and full features, I bet that the expenses to subscribe have been less than if I was to "purchase" the full feature set at each Logos version.  

    I get it that some people hate the subscription model, but it really isn't as bad as some of the forum comments make it out to be.  

  • Jonathan Bradley
    Jonathan Bradley Member Posts: 1,089 ✭✭✭

    Bradley,

    I thank you for this post, I think it is informative and helps (some) people understand the differences. And, I don't mean this in any bad way against some of the people on the forums, but your statement:

    What I hear you asking for is: "I would like all the benefits of subscription software such as continual updates and support for new OSes, and to have features maintained forever and to never lose access to them, but I would like to only pay once, like a perpetual license." Is that a fair restatement of your position?

    is exactly what it seems like some are wanting. I could be wrong, but I like how you asked the question.

    Also, I'm glad that this thread isn't taking off like the first one that hit this length in just a few hours.

    -Jon

    Pastor, Mt. Leonard Baptist Church, SBC

  • GaoLu
    GaoLu Member Posts: 3,499 ✭✭✭

    I am not sure where the evidence for "listening to us" exists. Pretty much nada.  The direction is what we all speculated from the beginning, so I am not detecting any response whatsoever.  

    Subscribe so you get "features" 2 years earlier?  What...new, sparkling gadgets?  What about fixing what we want, that lies unfinished?

    AI?  Well, that was a good idea at first.  I use it daily a lot.  But the current integration in Logos (including that famous summarization) is worse than no AI.

    When ChatGPT summarises, it actually does nothing of the kind. – R&A IT Strategy & Architecture (rna.nl)

  • Aaron Hamilton
    Aaron Hamilton Member Posts: 1,146 ✭✭✭✭

    GaoLu said:

    I am not sure where the evidence for "listening to us" exists. Pretty much nada.

    In their most recent update they promise the possibility of feature ownership in the future. This was a possibility that was heavily requested in the feedback given and is evidence that they are listening.

    I get it that many people want to explicitly hear that a possibility to purchase features without subscribing will be present in the future. While their statement leaves open that possibility, it admittedly does not answer the question.

  • Donovan R. Palmer
    Donovan R. Palmer Member, MVP Posts: 2,693

    DMB said:

    You got THAT right. This morning my Accordance began crashing. Can't trace to a macOS change, and can narrow down to two modules. In any event, I'll see if future updates fix it.  Not going to try the bug reporting route.

    But it illustrates apps can die quickly, for any given user.  When it dies, it's dead. I was impressed by the Logos plan, we'll maintain Logos, but concentrate on the subscription. Like they don't now.

    Yep. Something is not right with Accordance. It used to be the platinum experience of quality Bible software, but not now. How times have changed! The Browns must be sick to see this.