A third basic page - knowledge base style, AI assisted help

MJ. Smith
MJ. Smith MVP Posts: 53,401
edited November 21 in English Feedback
I've been reading the forums closely for many years. It appears to me that the number of Logos users who have been using Logos for several years but still don't know where to find functions is growing. Some of this is due to the UI inconsistency. Some is due to the fragmented documentation. Some is due to the spread of assistance - Help file - wiki - Logos/Verbum web pages and videos - faithlife groups - forums - Morris Proctor authorized training - Utube. I suggest that a third space be added to the application: home page, help page, workspace. This help page would provide links to all the relevant materials for how to do things in Logos. I would start with the how to do's from getting started with Logos, the Help file, and questions asked in the forums. Corrections, new how to questions, and updates reflecting system updates should be predictable - quarterly perhaps.
Being old school, I would be inclined to implement it as an AI assisted knowledge base. Being academically oriented, I would provide a feature allowing professors to create their own "basic how to use Logos for my class" that would provide a list of questions to be worked through (similar to the reading list function). Being a perfectionist, I would hope that overtime it would become sufficiently detailed so that researchers using Logos would know the precise meaning of and source of information fed to us through Logos, and the expected accuracy of each search.

Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

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  • Anderson Abreu
    Anderson Abreu Member Posts: 552 ✭✭✭
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    "... And do not be grieved, for the joy of the LORD is your strength." (Ne 8.10)