Why I can no longer recommend Logos Bible Software.

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Comments

  • Jeff Rodrigues
    Jeff Rodrigues Member Posts: 51 ✭✭
    edited January 6

    In my case, it does anger me. The only thing offered in the subscription that I have any interest in, as a L10 full feature upgrade owner, are feature upgrades that can be kept after 2 years of a subscription. But to not know what all of those features are right now, and to risk paying for a 2-year subscription for what I don't even know if I will want later on, I absolutely will not make that financial gamble (and that's what it is for me, a financial gamble). Everything else offered in the subscription is of no interest or consideration to me at all, and I will not give them any consideration. If that means I don't subscribe (and thus also be prevented from purchasing new bundled libraries), then that's the way it is. Faithlife is losing my business as a result.

  • DMB
    DMB Member Posts: 13,747 ✭✭✭
    edited January 6

    Customer-churn. Lose some, win some. Kind of like gobs of marketing emails that cost almost nothing … win some … anger some. Ka-ching!

    My impression, is that early on with the PE, there was a conscious decision to reduce forum 'listening' in favor of more stats. Taking forever on denom-packages for that extra ka-ching. And also, a greater emphasis on newbies, though that remains a question … a newbie soon tires of clicks and more clicks. It's a newbie interface.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Frank Sauer
    Frank Sauer Member Posts: 1,841 ✭✭✭

    Also with the newbies as of now having no LFL option.... They honestly have no reason to be faithful or long term. They have the probability of being a much more volatile customer base that can walk away a lot easier than a faithful, long term customer base ... Sadly, I think Logos is banking on this long time faithful to be more tolerant for that reason.... It could easily backfire....

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 696 ✭✭✭

    Newbies have only one reason to stick with Logos, and as long as it's the best tool for the job, they will.

  • John
    John Member Posts: 603 ✭✭
  • Frank Sauer
    Frank Sauer Member Posts: 1,841 ✭✭✭

    I'm not a customer there yet, but when I installed I didn't see a requirement for subscription. It looked as though they offered subscription options for some of their offers.... Unless I missed something (highly possible, as I spent very little time with it) they still had straight purchase options as well.

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 696 ✭✭✭

    A subscription is not required with OliveTree. Just like Logos.

  • MJ. Smith
    MJ. Smith MVP Posts: 53,645

    @DMB

    Taking forever on denom-packages for that extra ka-ching.

    It is my understanding based on the answer to a post in these forums that the denominational packages will have books that actually exist, rather than books we are still waiting for 3+ years later. That is a major and desirable change.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Frank Sauer
    Frank Sauer Member Posts: 1,841 ✭✭✭

    Does Olive Tree lock users out of Features if they don't subscribe? Again didn't spend a lot of time, but the quick glance I took - their subscription seemed to be resource not feature based.

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Frank Sauer
    Frank Sauer Member Posts: 1,841 ✭✭✭

    Also, does Olive Tree lock users out of purchasing new resources package offerings if they don't subscribe?

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 696 ✭✭✭
    edited January 6

    Frank Sauer2:44 pm

    Does Olive Tree lock users out of Features if they don't subscribe?

    What new features?

  • DMB
    DMB Member Posts: 13,747 ✭✭✭

    Just smiling, but I'm not sure that's a good sign. They must be backed up badly.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Frank Sauer
    Frank Sauer Member Posts: 1,841 ✭✭✭

    You quote me - then reference something that is not what I said…. Where in my statement did I limit my question to 'new'??? Answer - I didn't!

    The fact is that a 'new' user of Logos MUST subscribe to gain access to many, if not most Logos 10 Features - while 'new' to the new user, they are in fact not new in any way…. That is the question/point I was asking/making…. I didn't see anywhere in my short glance at the Olive Tree info a requirement of a subscription for their Features - the subscription appeared to be strictly resources….

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • Mark Allison
    Mark Allison Member Posts: 696 ✭✭✭

    Exactly. And if you purchase OliveTree, do you know how many new features you'll get in the next two years? The same as Logos without a subscription.

  • Frank Sauer
    Frank Sauer Member Posts: 1,841 ✭✭✭

    Well - good to know that you know OliveTree's plans…. And Logos' as well….

    Logos 10 - OpenSuse Tumbleweed, Windows 11, Android 16 & Android 14

  • BKMitchell
    BKMitchell Member Posts: 654 ✭✭✭
    edited January 7

    I believe you are correct and this is one the reasons why I personaly have not invested in OliveTree good look app! However, OliverTree still would give access to at least some of the type of reasources that Mike Childs was interested.

    חַפְּשׂוּ בַּתּוֹרָה הֵיטֵב וְאַל תִּסְתַּמְּכוּ עַל דְּבָרַי

  • DMB
    DMB Member Posts: 13,747 ✭✭✭

    My impression is that OliveTree is incrementally sliding into the market the Logos left behind at L4. Sort of the meat and potatoes market that needs ease of use, along with good reference books (commentaries, lexicons, etc). Accordance seems like it was trying a similar strategy, but didn't have the generic UI, ending up with a boutique BW-ish legacy market.

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • Ralph Wood
    Ralph Wood Member Posts: 146 ✭✭

    As annoying as I find this thread, I keep coming back to read it. Go figure. 😀