V42 frozen on splash screen

Bura
Bura Member Posts: 17 ✭✭
in English Forum

Anyone know why and what to do about it?

Respectfully:

 

Bura Lee Robinson III

servant of CHRiST

Comments

  • DMM
    DMM Member Posts: 294 ✭✭✭

    I've had this happen once or twice before, a good month or two ago (not with V42). I just did CNTL+ALT+DEL and ended the Logos program. Then restarted.

  • Aaron Hamilton
    Aaron Hamilton Member, MVP Posts: 1,808

    When this happens to me, a system restart is often required.

  • Bura
    Bura Member Posts: 17 ✭✭
    https://community.logos.com/discussion/comment/1370290#Comment_1370290

    I used task manager to end tsk and tried to restart

    That did not help

    I rebooted and tried to start/it froze again


    I reached out to tech support

    They sent me an install file

    I chose repair and that resolved it

    Respectfully:

     

    Bura Lee Robinson III

    servant of CHRiST

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